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    Phoenix Down Corporation

    5.0 (1 review)

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    Recommended Reviews - Phoenix Down Corporation

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    1
    144
    12

    12 years ago

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    People searched for Mattresses 4,332 times last month within 20 miles of this business.

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    1.9
    (243 reviews)
    0.1 mi
    $$
    Offers payment plans
    Established in 1991

    Excellent service from Jacki and great quick delivery. The sofa is excellent and I definitely…read moreintend to come back for any other home needs .. such as a light up white tree!

    While setting up our new home, we needed furniture for nearly every room -- the living room,…read morebedrooms, and dining area -- so we were looking for complete sets including sofas, beds, a dining table, and more. After visiting popular stores like Raymour & Flanigan and Ashley, we ultimately found exactly what we were looking for at Bob's Discount Furniture -- and at very reasonable prices. (To be fair, the other stores had great options too; it just came down to personal style and preferences.) One highlight for me was the Montana White King Bookcase Bedroom Set -- absolutely loved it! It was on the pricier side at $2,700, but totally worth it. Another huge plus was their white glove delivery service. For a flat fee of $349 (once your order exceeds a certain amount), they deliver, assemble all the furniture, clean up, and remove all packaging -- a true game-changer. We ended up ordering everything from them just to take advantage of this stress-free setup. We purchased beds (king and queen), a dresser, nightstands, a sofa-loveseat set, and a dining table. Special thanks to Shubhen Roy, who was incredibly helpful throughout the entire process. He spent 3-4 hours with us over multiple visits, was patient, knowledgeable, and always accommodating. Even after the order was placed, I was able to call him and add a few items before delivery without any hassle. Our bulk order was delivered on the promised date, and the team set up two full bedroom sets (bedframe, dresser, nightstands, mirror), the sofa set, and the dining table -- all within two hours. Overall, it was a fantastic experience. I'm happy with both the furniture and the service.

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    La-Z-Boy Furniture Galleries

    La-Z-Boy Furniture Galleries

    3.3
    (10 reviews)
    1.6 mi

    Purchased lay-z-boy loveseat/couch units with all the bells and whistles. They didn't last in an…read moreadult home with gentle use. The "leather seating surface" scam. The vinyl was the first to go, soon followed by the leather itself. Live and learn, I'll never buy from them again.

    This location scheduled a Saturday delivery for my purchases, I waited all day and decided in the…read morelast half hour to call for an update. At 5:30PM the warehouse guy says to me"oh wow yeah someone should've called you because we cancelled this at 7am" and after some back and forth, I mean it wasn't their fault, I let them go. When I spoke with Nermine (the showroom manager) she apologized and said how about redelivery next Thursday. I said how about tomorrow? You literally wasted my entire weekend and rudely failed to communicate with me about any of it, the least you could do is get the delivery done next day. She tells me no one delivers on Sundays but she would call me Monday to let me know if she would be able to make any advanced delivery or issue a discount for the trouble. She never called. I called Tuesday and asked what's up, she says I had you for Thursday. I said you promised me a call and I never got it. No apology. Not even an excuse just silence. She knew she was in the wrong. She did NOTHING. I finally got my delivery yesterday and everything was as expected, except for the wasted day and the absolute lack of professionalism and concern for the customer. Once they take your money you are SOL for anything from there. This location has THE WORST customer service of any location I've ever been to. If you're reading this considering going here, DONT DO IT. There are many other options and all of them have better management. Zero stars. The furniture and the recliner? Great stuff. Great price. That stuff was great and if only I could've bought it online without having to deal with the shitshow management at this store, I'd be giving five stars for the quality and comfort of the product. The Talladega recliner is the most ridiculously comfy thing I've ever sat in. Buy it online and avoid the headaches. They charged me full price for delivery that didn't happen.

    Photos
    Recliner
    Recliner
    Good right side.
    Good right side.
    Bad left side

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    Bad left side

    Phoenix Down Corporation - mattresses - Updated July 2026

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