First time getting a new mattress in 13 years. Finally upgraded to a king. Very pleased.read more

My wife and I were in desperate need of a new mattress. So, we figured why not check out the…read moreclosest mattress store to us and I'm really glad we did, because we got hooked up! As soon as we walked in, we were greeted by a sales person. After all the questions and trying out several beds, we finally found the one that was just right! Also, we upped the ante and went from a queen to a king; best decision we ever made. Plus, we got our mattress at a really good time. They were giving away power adjustable bed frames with the purchase of a mattress! The sales person hooked us up! I had mentioned to him that we were going from a queen to a king and he added all kinds of free stuff to the order! He gave us free king size side sleeper pillows, cool gel pillow case covers, a mattress cover and a super discounted comforter for our duvet. We had to wait a couple weeks, because the special delivery truck for power frames was booked from the special offer they had. After a couple weeks the delivery guys came with our new mattress and frame and had it set up in less than 15 minutes and they hauled off our old mattress and box spring. Now with my new comfy mattress, I'm actually excited to lay in bed. (I'm such a dork. Smh)

DO NOT GO HERE AND DO NOT BUY HELIX MATTRESS. Im over the 100 day trial period (50 days) I lost…read moretrack - The mattress is making back pain worse. They are NON negotiable. They don't care. I offered to pay half for a new firmer mattress - asked if they could give a firm mattress topper - or anything that doesn't cost me thousands of dollars....NOPE NOTHING- Once you pay you are DONE.

Came in to browse some mattresses and I am happy I stopped by ! Mubashar let me try multiple…read moremattresses and had plenty of patience while I went back and fourth debating which one I wanted to purchase. They also offer deals on furniture as well. Mubashar made sure I was satisfied with the mattress and the price! I firmly recommend giving this business a try !

If you're looking for a great, new mattress, or even just a bedding support frame look no further…read more Friendly, helpful, expedient service. Over the years I've dealt with Bedding Shoppe several times and I've always been extremely satisfied.

Great experience with the owner and service here. Truly top notch, no pressure and great local…read morebusiness. I got a great deal driving the Black Friday sale on a bed and mattresses. Also, I had asked if he could have the mattress delivered that same day I bought it (thinking it would be a no) and they were able to accommodate my request. To be honest, I thought it would be tough to find a place to help me out last minute and I was lucky to find the Bedding Shoppe!

Great service great frames very reasonable prices . They came to set up the bed and left it…read moreimmaculate and perfectly installed. They are friendly and knowledgeable

I honestly can't say enough about everyone at this place. I spoke to Joe about a broken adjustable…read morebase and within 2 hours, they delivered a new one. I've bought beds from them for the past 10 years and won't go anywhere else due to the level of customer service all around. They go above and beyond not only for customers but the loyal ones. They are so great. I would give 10 stars if I could!! 10 stars to the delivery guys as well, Anthony and Dan. Best of the best!

Shopping at Craig's is an experience. A very New York City experience…read more Having previously purchased a mattress online and having to return it because I hated it, I didn't want to go through that experience again. I stopped by a few mattress shops in the city, but they were very small and many just carried the major online brands that were non-traditional mattresses (memory foam, no coils). A google search brought me to Craig's: a lot of glowing Yelp reviews, Google reviews, and a New Yorker article describing this "speakeasy" mattress shop. Given that Craig's is located right by my office, I made an appointment online. As others have mentioned, be prepared that Craig's is located on the second floor of an office building and that your appointment will be 1:1. Craig will ask you what kind of mattress you like, cut a piece of cloth for you, and place it on various mattresses as you try them. You never feel rushed or pressured. He IS chatty, so be prepared for that too. I tried many mattresses and ultimately found a mattress that I liked and placed an order (the first one that he showed me!). Fast forward to the day before delivery. I had told Craig I was moving in the morning and would need the mattress to come after noon, but when I got my delivery window it was the first one in the morning. He called the delivery company and they wanted to schedule it for the evening, but he correctly pointed out that because I was in a doorman building they might not let the delivery people up in the evening. He gave me two options: he would go meet them at my building in the morning and let them in OR he would come in the evening and help bring it up to my apartment if they wouldn't let the delivery people up. What? This is a crazy level of service. He also must have spent an hour on the phone between talking to me and the delivery company trying to figure this all out. It turned out my building was able to let them in without Craig being present, but his wilingness to go so far and beyond will not be forgotten by me!

My husband and I found Craig on the web and wandered into his store in an office building on west…read more38th street one rainy friday afternoon. Craig spent a lot of time with us and gave us the opportunity to try out different beds. We found a bed we liked and told him that we were going to go comparison shopping before making a decision. He advised us to go to Macy's which has the best selection. He never pressured us to buy. We did go to Macy's plus one other store but ultimately decided that Craig had the best bed for the best price. We appreciated the time he took and the no-pressure approach. We now have our new bed and are totally thrilled with it. I highly recommend Craig as he knows his stuff and gives you the time and space to comfortably come to a decision.

The mattress I bought form Shovlin is the best mattress I've ever had. I also love the fact that I…read moresupported a local business!

Purchased a mattress from Shovlin Mattress Factory a few weeks ago . Best money I've spent in a…read morelong time . I'm sleeping much better . Its a quality mattress . I really like the idea of the removable pillowtop . Now I can flip my mattress over any time I want . If the pillowtop wears out I can purchase a new one for around $200 . Larry S

The service level at this location is pretty great. Clear pricing, and extremely friendly and…read moreknowledgeable folks working there! I did not expect to buy today...but I did! The pricing seemed a little flexible, but would benefit from larger signage.

Had a great experience on Sunday and appreciate all the help! Especially from Joe! Ended up going…read moreto a location that had a mattress that's unavailable to traditional mattress stores and went with that as a previous owner of one. But Mattress Firm was great with pricing and financing - and offered to match a competitor plus a discount which is great! Since it's a very pricey investment that affects so much more of our lives than we even think about, it's nice to have helpful associates to guide!

This was the best mattress experience I have ever had and cannot say enough. I bought from this…read morecompany a few years ago and had a problem with sagging on a Simmon's mattress. There was absolutely NO HASSLE in getting a credit for the mattress and using it to buy my new (and now beloved) Temur-pedic. They really stand behind their products, but more importantly, they stand behind their word. The guys were really nice about it all, treated me fairly and honestly and without a hint of the used-car-salesperson approach you find so much of nowadays. Even the delivery men went above and beyond the scope of their job to make me happy. They were very respectful of my place and had a clean, professional and kind manner. I only wish they DID sell cars, because of this positive experience.

We had an excellent experience buying a Wesley Allen King bed and mattress. Although I knew what I…read morewanted there was every opportunity given to purchase a less expensive bed and frame. Extremely knowledgeable about mattresses and very patient. No gimmicks. Installation was also well done and on schedule. May occasionally close early so call first. There is some parking right in front of the store.

Annette S. Walden, NY…read more Desperately need a new mattress, but didn't know where to go. Saw the reviews for Cozy Home Furniture and stopped by. Haitham greeted us and spent so much quality time explaining everying and actually showing us on a machine where our personal pressure points were. So glad we picked Cozy Home Furniture. Can't wait to get a decent mattress where we can get up without being in pain. Definitely a 5 star business.

I walked in looking for an affordable couch I could buy that day and take home, and Moe helped me…read morefind one that reclined and had a pull down middle for drinks. Very nice salesman - no pressure. Showed me some options in the warehouse behind his store, which is where I found what I bought. He gave me a good price and let me borrow a strap to tie the box down in our pick up. I recommend him and his store.

Read the fine print. They give 120 day mattress guarantee, but NOTHING else is returnable including…read morethe base. So if you buy mattress and adjustable frame, but don't like the mattress you are stuck with the frame even if you return the mattress. Mattress I bought is comfortable, but the adjustable portion of the frame hurts my back, so basically I paid a ton of money for an adjustable frame that is in reality a flat frame. And by the way when I called to ask about any possible exchange, I was told "why did you buy it then. You liked it in the store." I tried to explain there is a big difference in laying on a bed in a showroom for 3 minutes and trying to sleep on it all night. I explained I sleep on my side and the adjustments put me in a bad position where I hurt in the morning if I raise either the head or feet. I was advised I should try to switch to sleeping on my back even though I've slept on my side my entire life and I'm comfortable that way. Just make sure you get what you really want before you purchase. There is no going back no matter what they say.

We couldn't have asked for a better mattress buying experience. Andy Rosen was fantastic! He…read morelistened to our sleep story, walked us through a lot of different options based on our preferences and real-time feedback, remained patient, and was extremely knowledgeable. We loved that we could see his passion for helping customers find the right mattress for them. He didn't care about the cost of the mattress we bought, he didn't care about the brand we bought, all Andy cared about was finding the right match for us. Andy is amazing and if you're looking for a new mattress for any reason, go see him, he'll take care of you. Best experience we could have asked for! Thanks Andy!!!