we were very pleased with the polite, prompt service. The charge was reasonable and an effort was…read moremade to avoid what could have been more expensive.

This is just to bring attention to the owner- he has a relative operating a freelance appliance…read morerepair job under the same name. This relative goes to the clients houses semi-works on their appliance- says they need to order a part. Maybe stays in contact for a couple days- but then never replies or gets back to them. So now the clients have paid $$ for basically no service. After an investigation, Apparently this happens frequently as he changes the company name.

The technician arrived much later than he said he would, he asked to be paid in full upfront, and…read moreused what appeared to be used parts. In addition, he did not complete the job and our dishwasher is still unusable.

Had a dryer with a bad bearing. Chris came out and took a look. He greased it and put back together…read morefor me. He gave me options, was very professional and highly skilled. Appliance Tech of East Texas LLC has my business!!!

A4 Appliance was fantastic! Blake came out by himself to work on both my washer and dryer and did…read morean amazing job. The heating element in my dryer went out and the shocks on my washer needed to be replaced. Before, my washer would try to walk a full foot across the floor if I dared to wash just one sheet - like it was training for the Olympics. Blake fixed it up perfectly, and now it stays put like it should. He was professional, kind, and really cared about doing things right. Quick to respond, fair on price, and super knowledgeable. My washer and dryer are working like new again thanks to Blake's hard work. If your laundry's in trouble, Blake's your guy!

From the owner: We are an appliance company that has a wide range of specialties and a quick response time. Our…read moredirect line to set up an appointment is 903-413-1690

Do not trust this man he is a thief he made a deal with me to buy back machines I had just…read morepurchased a few months ago and when he arrived I was out of town and I sent a friend over to help me let him in upon arrival my landlord/father would not let him in unless he agreed to give him the money he was supposed to send me so I I'm just out that money and he refused to contact me and ask me to stop texting him whenever I confronted him about it he loaded up the machines my friend witnessed it and I have to text to prove it and he stole my money I am out $2,000 because of his theft do not trust him do not let him in your house and do not buy anything from him

Dirty deals and he takes your old appliances and half way fixes them and resells them. He is not…read morehonest and do NOT make a deal with him without getting it in writing. I contacted him to buy back a w/d that I paid $900 for just a few months after I purchased them due to an unexpected move. He made the deal with ME and wound up taking the machines when I was out of town and sending my landlord the money to get them when he was not allowed in the house without making the dirty deal with my landlord. Screwed me out of over 2k in all. Might I add, the machines he took from my house initially were fine, I just had a blown breaker. He refused to take them off of his truck once he figured out the breaker was blown and nothing was wrong with them. I was nice enough to buy the new ones, but then he screwed me again in the end. Also, the washer leaked water all over the floor bc he "fixed" it himself and then sold them to me. This guy is a struggling con artist! Stay away! Also, he makes you leave a good review to get the warranty and does not honor the trade in credit.

Great Service from Scott. He came out the next morning and worked around my schedule. He diagnosed…read moreand explained what my issue was with the refridgerator. He was in and out in about an hour and had me leak free quick. I would highly recomment East Texas Appliance Repair!

Having used them in the past I thought they would be happy to take on a repeat customer. Scott…read morereturned my call after I left a message (side note, no one ever answers the phone, you have to leave a voicemail), and called me back to get the information on my needs and said he would get back to me. That never happened within a 2 week period! I even left a text and another voicemail after 2 weeks asking if he was available or interested in the job, to NO avail. NO RESPONSE AT ALL !! Obviously an extremely poor way to operate a business. I would and will advise anyone to avoid any use of his business Bob Multer

This is a scam business. This guy ( Brett) asked for payment when he looked at the job, then he…read morepromised he would complete the next day and send me the invoice and pictures. Never happened , he replied with excuse after excuse and now he is ghosting me. He's a scam artist ; do not do business with this company , I am turning him in to the D.A. Fraud investigation , and the BBB.

Brett came to repair my window ac, did a temporary adjustment and ordered parts (supposedly), took…read moremy money, and never showed back up. After a couple of empty promises, he ghosted me. Not recommended! Tom Y.

Had a confirmed Uhaul rental. Arrived at 8:15 M and they were not open. Waited till 9am. Still not…read moreopen. Had to drive an hour away to get a different sized rental than I needed and waste a good 2+ hours . Are they even operating a business?

Just not very helpful, at all, not very knowledgeable about uhaul, or appliance. They did not try…read moreto help hookup a trailer and did not appear to know how to hookup the lights, safety chains, or even the emergency brakes.

Brett Macomer came out to look at my Samsung Refrigerator. The refrigerator failed to restart after…read morepower outage. He said I needed a controller board 10/10/2025. he wanted pay up front to order part. He would only accept check for $384.50. He said he would get board overnight express order. He had me out Clarissa Cruz on check his girl friend. Then in the next text it was 2 days, then later it was 5 days. then he stop communicating about his return to fix refrigerator. I finally went down after 12 days and reported to police. my son fixed my refrigerator without tools by restarting a couple times. it needed no parts. I was scammed. This is past dishonesty, it is theft.

Had Brett come to fix a Samsung fridge. He told me it needed a part that he charged me 50% for the…read moreprice of the part and his $80 service fee. He never showed up to actually install it and wouldn't answer or return my several phone calls INCOMPETENT - DISHONEST- SCAMMERS.