We have used Janaina's Cleaning Services twice. Once at a 3 bedroom 2 bath apartment we were moving…read moreinto (where the new landlord handed it over super dirty) and second at a tiny studio I was moving out of. At the new apartment, they did an ok job and missed a couple locations (the half bathroom, medicine cabinets, and laundry area) but we were satisfied enough because we just wanted to unbox our things and move in already. We still had to clean the microwave and stove further the next day though. So we tried their services a second time for my studio I was moving out of since my landlord was extremely nit picky about everything she wanted cleaned so I can get my substantially big deposit back. The landlord gave me a list that I wrote out for the cleaning staff and I really emphasized that my landlord was super picky and would be checking this list. Mind you it was not a long list; it was less than 10 items. I trusted their expertise but when I came back to inspect the work the following second day, there was so many items from the list done at half effort and some missed entirely. This studio was a small unit of 400 sq ft or less that was rarely lived in. I had already started cleaning so they could do the detailed work my landlord requested. For such a small space that was empty, I expected a more thorough and thoughtful approach to their clean. Unfortunately they failed to meet expectations. There was still dirt and small debris beside the stove and dishwasher on the floor. See my photo of the corner of the stove. The toilet lid and seat and sides of the bowl were not cleaned at all! See my photo of one of the several crusty yellow stains on the bottom of the toilet seat. The written list I left for the staff asked for the baseboards and under the bathroom vanity to be cleaned and some baseboards were cleaned and others were not. See my photo of the baseboard with splatter. Under the vanity was on the list not cleaned at all. See the photo with my yellow microfiber cloth where I even got sand and small debris from under the vanity. There was multiple shoe stains on the floors among other stains on the floors. On top of all this they were roughly 45 minutes late to clean. At the 15 minute mark past the scheduled time, we tried rescheduling because we were busy with moving. I paid $180 for a low quality clean of a tiny studio that I had to go back and clean again in order to get my deposit back. The value and quality were not there to justify this price. We were offered a discount on the next cleaning but after trying their service twice and being disappointed twice, that doesn't sound adequate. TBH I wasn't planning to write a review but then business owner asked us to take down my photos and that didn't seem honest or transparent. Their excuse was also that since it was a last minute accommodation to clean that's why they sent subpar cleaning staff. We tried rescheduling because they were late so they could have offered better cleaning staff at a later time?? And why hire and keep cleaning staff that provides subpar work?? And what about responsible scheduling: if you know you can't provide a proper service then don't accept the customer. This is a staple in tailoring or custom artwork or any service based businesses... and it should be here too. TLDR; The two stars bonus is for their ability to accommodate cleaning on short notice which is great! So if you need a quick basic clean that misses a couple of spots they got you covered, but if you need something more detailed they'll flop. EDIT: No where did I ask for a refund in any communication with this business. I'm changing this to 1 star due to the business's response saying that we didn't try contacting when we did and for trying to attack my person.

Jana in person came to assess the work needed to clean my rental apartment. She estimated that it…read morewould be 6 hours of cleaning. We communicated by text and told me that she would send her best team to clean. I was not disappointed. Every area that we discussed were cleaned. Appliances were cleaned inside and out (refrigerator, stove, oven and microwave). The apartment has wall moldings and built-in cabinets and drawers and they were dusted and cleaned. I texted her about additional areas of cleaning, paying attention to corners and baseboards, windows and sills and her team covered those areas, especially the interiors and exteriors of all the windows, and the carpet on the stairs and hallway. She sent pictures of their work when her team finished. I paid $550 for six hours of a very good job. I would use her service again.

I hired Neyara's cleaning service and couldn't be more satisfied! They were extremely professional,…read morepunctual, and careful with every detail of the house. Cris has a sharp eye for organization and didn't miss a single corner, was amazing with the deep cleaning -- even the oven and the bathroom grout look brand new! Besides the quality of their work, what impressed me the most was the care and dedication they put into everything. It's rare to find such committed and trustworthy people. I'll definitely be calling them again and I highly recommend their services! Thank you, Cris and her husband, for making my home feel so clean and welcoming!

Neyara has been providing cleaning services for our home for awhile now. Her and her team always…read moredo an amazing job and she is always easy to work with and flexible with our schedule. I would recommend her business to anyone looking for a thorough and professional cleaning.

I reached out to Lorhany after seeing her amazing reviews on Yelp. She is great with communication…read moreeven while she was away on vacation and when scheduling changes came up, she was still very communicative and worked with us to find a good time. The service itself was absolutely amazing. She and her team are friendly, professional and very thorough. I love that she used kid safe products and she asked questions about what products we wanted to use where. I hope she will work with us for years to come.

Lorhany and her team did a truly remarkable job deep-cleaning my house recently while my family was…read moreout of town. She and her team were so meticulous, and we came home to such a clean and orderly house. They did even more than we had discussed and stayed extra long to complete the job. Her company is so professional and well organized. They are responsive and accommodating with dates and times. I am so happy that we found her service and looking forward to working with her in the future.

Lilian's cleaning service did a fantastic job! The team of cleaners that came over were easy to…read moretalk to and work with and after a brief discussion to confirm the areas we needed cleaned they got right to work and didn't need any additional assistance or details. The service needed was two bathrooms and 1 vacant bedroom deep cleaned, plus the exterior of second windows which could be reached from the inside. They completed all of this work in roughly 3 hours, and they made the most of this time, vacuuming and wiping down every surface. At one point I watched as a team member cleaned in the gap between where the hardwood floor and the baseboard should connect, but since it's and older house these had become warped and dirt had gotten between there. In the end all the cleaned areas shined like new. As an added note, we live with two pets, cat and dog and the team was comfortable to work around both animals, who were curious what was going on in the house. I would absolutely hire them again. No headaches with scheduling and well worth the money for the job they did.

Lilian's team does a great job. They started with a very thorough deep clean on the first visit and…read morenow come every 2 weeks. Our house just feels so nice after they're here! Highly recommend!

They came highly recommended by my sister, who uses their services at Silverspot Co-Op Preschool,…read moreand I'm so glad we hired them. This was our first deep cleaning of our condo, which honestly hadn't been deep cleaned in about 10 years. The team spent about 4 hours on our 1,100 sq ft unit, including a thorough inside-and-out refrigerator cleaning. Their attention to detail was impressive, every nook and cranny was covered. Everything was left neatly in place, and the condo truly felt and smelled clean. The booking process was quick and easy, with excellent communication both before and after the service. Kudos to Eda for making everything seamless. We were so impressed and satisfied that we decided to continue with recurring cleanings every 8 weeks to maintain this level of cleanliness. Highly recommended!

I called them to do a very deep cleaning and the response and result was wonderful! It couldn't…read morehave gone better. While cleaning if they ran into something they let me know immediately. Communication from start to stop was spot on! I would definitely use them again if needed! Thank you!

Margie and her team went above and beyond cleaning our apartment. We've never gotten a full…read morecleaning since we've moved in here many years ago and the team stayed for as long as it took to complete the job. Nothing was left unturned and we could not be happier with the work they did. Great communication, price, and work! All in all, very happy. Would definitely work with Margie again for any future cleaning needs!

This was my first time hiring professional cleaning services for my home, and Margie & co. made it…read morean incredibly smooth and enjoyable experience. I requested a deep cleaning, and they certainly delivered! Margie and Hilda meticulously cleaned every corner, including places I rarely think about, such as behind the bed, TV console, and kitchen appliances. I was pleasantly surprised by their attention to detail in our 1-bedroom apartment. Moreover, we have a 70lb dog that sheds a lot, and they took extra care to ensure that we returned to a spotless space. I am truly grateful for their hard work and dedication, and I look forward to scheduling their services more regularly in the future.

I hired Victory's Cleaning Service and had one of the worst experiences I've ever had with a…read morecleaning company. The job was incomplete -- multiple areas were left dirty, and basic surfaces were untouched. When I sent photos and a video showing what was missed, the owner didn't apologize or offer to fix it properly. Instead, she argued, demanded partial payment for the poor work, and even threatened to contact her attorney when I said I would leave an honest review. That's completely unprofessional and unacceptable. I still paid $100 just to end the situation, but it's unbelievable that a cleaning company would handle things this way. If you value honesty, quality, and professionalism, avoid Victory's Cleaning Service at all costs. There are plenty of great cleaners in the Bay Area who actually stand behind their work -- this is not one of them.

We double-confirmed the schedule, but they still didn't show up. They didn't even leave me a…read moremessage to let me know. Very disappointing and unprofessional. I would not consider this a trustworthy team.

I was looking for a semi monthly home cleaning service and glad I ran into them! They were easy to…read morecommunicate through yelp messages and reasonably priced. On their first visit Gisele and Fábio helped explain what they clean, products they use, and how long it would be. They did a deep cleaning on their first day which I was very pleased with. They cleaned each area I requested and some I didn't expect but I was very happy. It took longer than expected about 4+ hours, but well worth it. On their following sessions they were a lot faster due to the initial deep cleaning. Overall I would recommend them.

Brenda and Fabio were amazing and very thorough! They showed up on time with better cleaning…read moreequipment than what I could have provided, and they left the place cleaner than we could have even if we had spent all weekend cleaning. Everyone in our house was beyond satisfied, and I've already recommended them to a family member who had a great experience as well.