Fantastic cleaning service!! I've used them twice now and have been happy with the outcome both…read moretimes. I've had a man and woman come clean my one bedroom apartment - the man typically does the heavy lifting such as vacuuming, moving furniture out of the way, making / changing the bedding, while the woman is more thorough and gets into the small corners of the kitchen and bathroom. They are a great team and really communicate so well to ensure a great result. I have previously tried various online cleaning services and find that the prices are outrageous, the cleaning is not thorough and it's takes hours! With Alexa's cleaners, prices were extremely reasonable, every corner of my apartment was cleaned to perfection (they even asked me to double check everything before they left to make sure I was satisfied), and it took 1.5 hours at most. There was also no additional up-charge for cleaning the inside of my refrigerator or microwave, changing my bedding or dusting the outside of my kitchen cabinets, while the online services unfortunately do. In any case, I am very happy with this company and will continue to contact them for all my cleaning needs and encourage anyone in the Philly area to do the same.

I had Alexa cleaning service for the first time today and left very impressed !!…read moreMy kitchen looks shiny and new and the floors finally clean of all pet hair and dust. The whole team was very friendly and hard working.

Give Merenettes Superior Cleaning a call!read more

I debated whether I wanted to do this review, because I got the sense the owner had had a rough day…read moreand our experience may not have been typical. First, the cleaners arrived three hours late--a job ran over, then they got lost. (I had given her the address of the complex when I booked the cleaning and she assured me she was familiar with it, but apparently not). Wouldn't have known any of this had I not called and texted to find out where they were. When they arrived in the early afternoon, The owner quoted us a final price and took payment before leaving for another job, and the other person stayed to "clean" our 2 bed (only one being cleaned though), 2 bath apartment. "Clean" is in air quotes because Cleaner #1 didn't do much during their four hours beyond clear the counters off, unplug the cable box from the TV, sweep the kitchen and living room, mop one of the bathrooms and take a long smoke break. The cleaner took a second smoke break at around the 4 hour mark and said the owner would be meeting him downstairs because he had left his cell phone in her car. 45 minutes later the owner returned, and stuck around for about 3 hours to finish the job (Per the owner Cleaner #1 went to get a drink and we never saw him again). I'll give the owner this--she is a hard worker and was pretty clearly trying to salvage the situation. (it's the only reason this is a two star review). She accomplished several times more than cleaner #1 in a little less time. However, in the interests of triage (we were most concerned about the kitchen) we asked her to emphasize cleaning the oven, microwave, and fronts of cabinets above the microwave when we saw how long it was taking, as the stove had a lot of grease buildup. She did a good job on the interiors of both appliances, but left a lot of grease on the fronts of them. I re-cleaned them both this morning, and did a better job in 15 minutes than their combined 8 hours. Long story short, I don't wish them ill, and we may well have caught them on an off day, but we won't be taking her up on her offer of ongoing cleaning. If you want to take a chance on them, I recommend doing so in a low stakes situation (not right before a party or house guests), on a day you have a flexible schedule, and to be very clear on what your top priorities are in the event they run out of time. If I were to do it again I would have told them at the start to just do the kitchen and baths and ignore the rest of the house, given they were already 3 hours late and the rest of the place was reasonably tidy. To the owner: At a minimum, I'd recommend having a performance conversation with cleaner #1. We got the sense he may have created a lot of unnecessary stress for you yesterday, and as a manager myself you deserve better.

I have never had professional cleaning done in my house before but decided to start since I do not…read morehave time to keep my house clean. I chose Touched by Magic based on the positive reviews on yelp and the website. I called and asked a couple of questions, got my quote and scheduled a cleaning. The price was decent and we were able to schedule a cleaning soon. We scheduled the cleaning for Sat at 10 am. Around 10:15, no one showed up so I called to see if she is having trouble finding the house.... no response. I called around 11, still no response. I am very disappointed in the business. There are all these rave reviews and no one showed up. Finally around 12:15, I finally get a text that there was a family emergency. It would have been no big deal if she had to cancel because of an emergency. I understand since stuff happens but it would have showed some kind of sincerity if she told me at the appointed time or before that she couldn't make it. It would have showed an effort and that she didn't forget the appointment but nothing except a text after multiple calls and a voicemail from me.

Living in Philly for 5 years, I wouldn't trust ANY other company. Carlos is professional and…read morereadily available for any and all concerns. I am forever grateful for their services. Well worth it. BEST cleaning service company in Philadelphia! Hands Down!!!!

I called Carlos on Monday and he was at my house on Tuesday morning to give me an estimate. I live…read morein a 3 story home in South Philly and I have 5 cats. While away all summer, my house had gotten quite dusty. He had his cleaning team at my home at our agreed time and they went to work. Olga and Zuri worked on my home for 4 hours and got every nook and cranny. The worked diligently and cleaned everything that I had requested. I have a little bit of clutter and they moved and dusted everything. I will be getting them back every other week for sure. Well worth it. Polite and pleasant and thorough !!!

Such a lovely cleaning service. Let me start by saying the professionalism is a very nice touch as…read morethe owner is very warm, informative and responsive with such a bright personality. Rafyah not only does her thing when it comes to deep cleaning--No spot jobs! She also has a line of all natural cleaning products that she creates herself which I've had the opportunity to add to my collection and love them all. The carpet cleaner is very refreshing and is the first thing I smell when I walk in my home. The lemongrass car freshener is very relaxing and smells so good that I love getting in my car just so that I can smell it. If you need a cleaning girl or some bomb product be sure to get in touch with NaturallyNeat cleaning you won't be disappointed! Thank you!!!

NaturallyNeat Cleaning Services deep cleaned my home so well that the tiles and walls looked brand…read morenew! The essence of lemongrass lingered all throughout my home, and the scum that I tried to remove for months finally came off after NaturallyNeat Cleaning Services cleaned it. Since harsh chemicals always irritate my breathing, I love and appreciate their homemade, eco-friendly products. Their sprays/mists, oils, and carpet cleaner are quite refreshing. I can't wait to use NaturallyNeat Cleaning Services again!

I got ghosted/no showed for a quote/estimate for power washing my house. We set up and confirmed a…read moretime and no one came. I had to reach out nearly two hours later. Hmm.

What to say about this company. A few things. First, they are painters. Did they do a great job?…read more Yes. The house looks great. The fence is power washed perfectly. Was their price fair? Absolutely. Did they go the extra mile? Yes. Needed so extra shingles that were hard to match and spent a few extra hours to find them and saved me a ton of money. And lastly they were super polite and professional. I really enjoyed meeting the team. Thanks so much.

New to this and hope I am doing it right…read more The best floor waxing service in #Philly. My hardwood floors are super, super shiny. Pace Cleaning Company Inc, OMG! you're the best. My husband and I are so pleased. Yes, Yes, Yes, I would use/recommend.

Came out on Thanksgiving Eve kudos for that. The price cheap and the service was excellent. I will…read moremake pace cleaning my go to cleaning from here on out.

I had such a great experience with this cleaning. She was honestly amazing super easy to…read morecommunicate with, showed up on time, and got straight to work. My place looks and feels so clean. I booked a deep cleaning and she really paid attention to the details, especially in the kitchen and bathrooms. Nothing felt rushed and everything was done right, which I really appreciate. If you're in Philadelphia or nearby areas and need a reliable house cleaner, Airbnb cleaning, or move-in/move-out cleaning, I definitely recommend her. I'll for sure be having her back again next week!