This is one of the most friendly shelter staff I've ever come across to be honest. Animal Care…read morewears a person out so it's understandable but the staff was more than willing to show me around and tell me about the shelter. It's an extension of the PD so their campus isn't huge, and they have one building of dogs and a room (plus a quarantine room) for cats. They're half police and half animal control essentially so they have to respond to field calls as well as keep up the facility. For all that work they still have welcoming attitudes. That's one of the biggest complaints I hear working at the shelter is no one cares and staff is unsympathetic. Not so here. Not when I came on a Saturday eve anyway. As I said it's a small spot for a small city. Santa Monica has better government than LA, not in small part due to the land area they cover, quantity wise and demographic wise. My biggest gripe about LA is it's too big which is why gov is so inefficient. It needs to be broken up into more smaller cities. Right now we just have SaMo, culver city, and WeHo with proper municipal status basically. This whole city is like 10 more cities to me. But I digress. Good shelter, as good as one can be given how low a priority it is at city hall.

I have a soft spot for humane shelters because I used to volunteer at one and know that it can be…read moreseen generally as an unfavorable place to adopt an animal from. But despite this and the recent negative reviews, I went anyway. There needs to be more oversight with this particular facility. The people there clearly do not know what they're doing, are very unprofessional, unorganized, and rude. I adopted a kitten who was still quite sick, despite being reassured several times that she had recovered. They adopted me out a cat was too small to get spayed, and did not have her first round of shots. I have had to make several appointments with them, missing work in the progress, all because of their lack of organization, communication, and professionalism. It's tough writing a review like this because I understand that it might affect other people visiting this humane shelter and adopting out beautiful animals that deserve a home, so I hope this reaches someone in charge and they rethink who is running this facility.

Hi! We are repeated adoption parents!…read more5 years ago, Linzi and Gina helped us with our first adoption after the passing of our Ms Spats, a long coat Chinhua. They both were amazing in helping us find the perfect fit in Katie, a long coat chihuahua mix. Pnut and Katie bonded perfectly! Moving forward, we recently lost our MinPin Pnut. And again, Linzi helped us with Ellie! She matched our family perfectly! We can not thank Linzi and the foundation enough. They do amazing work and care deeply for the welfare of their dogs. Katie, Ellie , Barry, and I am truly grateful for all Linzi and Gina have done for us! Sincerely, Barry Jetton and Richard Jimenez

All I can say is - these people are truly the most dedicated, compassionate and honest animal…read morelovers out there. We rescued our wonderful mini doodle 'teddy' almost nine moths ago, and we could not be happier. We were well informed on Teddy's life up until we rescued him, and felt we were in great hands. This rescue foundation is thorough, diligent and very mindful about finding every dog a forever home. As a family with a baby and toddlers in mind, we felt reassured that we were rescuing from a reputable place with not only our family in mind- but the utmost care and love for the dog being rescued. Gina, who fostered Teddy (aka Max) for the first few months of his life, was so friendly, helpful and completely upfront from day one. Teddy was absolutely adorable, and yet she let us know all his flaws right off the bat. Gina was amazing and even took the time to personally come to our house to ensure all was safe and secure for our potential rescue pup. Nine months later and Teddy has become a valued and adored member of our family! We are so grateful!! We highly recommend the forgotten Dog foundation- they are passionate and fantastic at what they do!

I will begin with the positive: This is one of the cleanest shelters I have visited. As my review…read morehistory suggests, I rarely leave negative reviews, and only do so when the conduct is indefensible. Our experience matched the dozens of other negative reviews perfectly. We are a family of color. I pay close attention to tone, body language, and how staff choose to speak to us. The difference was obvious the moment we arrived. We came to look at cats. Before we were allowed to even view the cages, an older woman with a Russian accent immediately began firing off intrusive qualifying questions. The final one was, "Well are you even ready to adopt now?" I chuckled and replied that it all depended on how the visit went. She followed up by counting our children out loud. "Well I see you got one, two, three kids." I explained politely that not all of them were ours (I am the headmaster of a school serving autistic children). She responded by clapping me on the back twice without permission and saying, "I see you already got enough." This is often used to 'shame' people of color. At age 50, I only have two children of my own and the income to support them; I think perhaps I should get parenting advice from a more qualified source. Do not touch people without consent. Do not talk down to them. Do not try to establish superiority through sarcasm or volume. I walked away while this gross weirdo continued prattling on. We stayed close to an hour. No one asked if we wanted to meet any animals. No one offered information. No one showed interest in helping us adopt. When my wife asked a male staff member about the likely size of a litter of very young puppies, his response was irritation and "I have no idea." Size matters when adopting a dog. Acting annoyed by a basic question reflects poorly on the staff and on the organization. This shelter looks good on the surface, however the staff needs to understand that their behavior makes them look like buffoons and makes the organization that employs them look tacky. The treatment we received did not match the mission they advertised. Clean facility. Unacceptable conduct. We'll stick to our regular shelter.

I came here yesterday because I am very interested in fostering and or adopting a new dog…read more Visiting Best Friends Pet Adoption Center was a truly heartwarming experience. From the moment I walked in, I was warmly welcomed by the kind and knowledgeable staff who took the time to thoughtfully explain the fostering and adoption process. The one staff member even gave us a mini tour to see their dog Simba who was the only one available for fostering at the moment. All the others were only available for adoption. Unfortunately, since I am only looking for small to small-medium sized dogs there wasn't a match for me yet. But it was so great to see the row of dogs held in this warmly heated section of the center who all had mini lifted cot like beds to rest on instead of having to lay on the cold floor. The facility was so clean, well-maintained, and heated, providing a comfortable environment for the animals, who were kept safe and warm inside this wonderful non-profit, no-kill center. The kitties are displayed right by the entrance so that your heart can view and connect with animals as soon as you walk inside their facility. I learned so much during my visit and felt inspired by the care and dedication of everyone involved. During my visit, they didn't have any small to small-medium sized dogs that I hoped for but I hope to go back frequently to check on their on going availability for incoming dogs to come. Crossing fingers. Overall, it was a splendid experience, and I'm excited to return soon with the hope of finding the perfect dog to adopt.

I absolutely love this organization. They place Shelter Diversion Managers in shelters with very…read morehigh intake numbers, try to assist with medical if it helps a family keep their pet, assist with spay or neuter for folks in the community who are likely to surrender a dog or cat because they can't afford to sterilize their animal. They assist with diverting medical dogs and cats who would be subject to euthanasia if surrendered, then they diligently screen applications to select the best adopters and provide a care package to get rehoming off to a success ful start... Follow up with adopters to assure that they are a good fit after adoption and post the before and after stories and updates on adopters as permitted... they really go above and beyond the norm for every single animal in their care. I have worked with the main office and have had more contact with the Diversion Manager Krista Dunlop in San Bernardino...I don't know how to describe the dedication above what rescues generally do.. that Lange Foundation exceeds... Every visit to their campus in Los Angeles, I see staff and volunteers out exercising and training the dogs in their care, as well as staff and volunteers socializing the kitties... they have every need met and every single animal I have met are happy and loved on daily while in their care...if you are considering adding a pet to your family, I can not recommend any organization higher than this one for your consideration... If you can not adopt, foster, if you can't foster, volunteer and if you can not volunteer, please donate to the medical needs and overall care of the animals in their care... GUARANTEED YOU WILL NOT REGRET IT...

Almost 2 years ago, we adopted our first pup from Lange foundation. We named him Bruno (white and…read moretan Terrier). We've had him since he was a puppy - his mom was rescued by Lange and was pregnant. Last week, we adopted 3 year old Tobey (black terrier). The application process was completely easy. The staff reached out right away for a meet and greet. They were super accommodating when I wanted to come in a day early. They answered all the questions we had regarding Tobey and let us know of any treatments he's currently in. After the meet and greet, we knew that we wanted to bring Tobey home. Sure enough, we came back the next day with Tobey. Bruno and Tobey are still getting used to each other, but I'd say that Tobey feels right at home. If we were to adopt another dog, this is the first place we'll go to.

One day many years ago, I was wandering through Malibu on my way to ice cream and the beach. When I…read morecame across a pet adoption, provided by Karma Rescue. They have touched my heart in so many ways, for so many years. The photos attached below are from our last recent event, partnered with Subaru and Ozzie and Friends. It was the best day I can remember In a long while, it was so enjoyable to be of service and productive. I have a long history, it's been a decade volunteering on and off with Karma Rescue. But I'm Not here toot my own horn. Previously Karma provided animal adoptions and I adopted two of my sweetest dog friends from Karma. Karma has always been kind and wonderful with their volunteers and the wonderful animal services they provide to our fur friends. Currently, they provide spay and neutering services to low income communities. At low to zero cost. Which esp, for many animals keeps them safe and extends their lifespans. We have an event to thank our donors this weekend in El Segundo, and I'm looking forward to it as always. Annie Ward is a gem of a human and manages us volunteers. If you have a moment to volunteer, bring in yr fur friend for any services, or would like a meaningful tax write-off: please keep Karma Rescue in yr thoughts.

I contacted Karma Rescue go on out general information application…read more I received it immediate courteous response. I've been trying for weeks to get my not so feral Kitty Tiki Moon 2 spayed. Everybody else wasn't taking appointments they were charging twice the price these people were kind enough to schedule me up an appointment and ended up being with the place I usually go to in Riverside so I know the people that they weren't booking appointments online. Everything went like clockwork I had a courtesy reminder I took her in left her in good care picked her up early took her home to comfort her. Very thankful

This is a copy of an email I just sent to Nancy at Perfect Pet Rescue …read more... I know I have thanked you before for providing us with Bentley ( kennel name Red Baron) sadly last month he passed away after giving the honor of being him Mom and Dad for over 12 years. Red Baron was underweight with a hematoma on his tummy and thin wiry hair he was scared of men and rolled on his back or tried to hide when approached. Lots of love and care gave him the most beautiful thick wavy coat he filled out and we would get stopped all the time by people remarking 'what a handsome dog' ( so handsome we had DNA done he was yorkie cocker and pointer!) he never did anything wrong he came house-trained, he didn't lick or jump or beg only barked when someone was at the door and was gentle and calm, his best friend was the cat next door. He was 25 lbs of perfection, his only fault is now we are spoiled because he was so darn perfect. He was indeed A Perfect Pet. With gratitude and tears, Andrea and David Golombeck Andrea

I have rescue 4 lil dogs from ppr over 20 yrs Nancy and volunteers r the best they do their best to…read moregive them(dogs) the best home they can I just adopted Bella(cricket),we dnt know wat the dog past is or how he or she been treated or ppr I would recommend ppr to anyone remember those the one u get needs love and patience they lov u unconditional

It's a big deal bringing a new pet into the family and the W&W team was with us the whole way…read more They were knowledgeable about the individual pets we were interested in and helped us find a good match. Then they stayed with us for all the big and little questions. Our pup came to us with everything he needed for a soft landing, especially great advice! On top of that, you can feel good about this group. The work they do for shelter and homeless animals in the community goes above and beyond. By adopting our little guy, we got a love match, but also cleared a space for Wags and Walks to rescue someone else. Win win!

They'll lead you on with no intentions of actually letting you adopt. They paired me with a dog who…read moreI felt was a perfect match and had me come in for a Meet and Greet. They noted over and over that I would be able to take him at the end of the session and said that is actually their goal as I had noted I would love to do their foster-to-adopt option. Not sure what happened during the M&G but suddenly "he was not ready for a foster or adoption" after I said in person I would love to start the foster trial. They said they had to ask the trainer if he can even go to a foster since he suddenly wasn't ready for one? Only for them to tell me three days later he is being sent to a DIFFERENT foster. They noted he is very well trained and even made me commit to follow-up training sessions and then suddenly said he isn't trained enough despite them showing me his skills during the appt. They also CONTINUE to post him on their IG stating he is ready for adoption. It's all fake. The dog had a bad foster before and they are trying to blame it on me when it is clearly just something personal they have against me (for no reason). There's a total lack of honesty from the staff and it's rude and disrespectful. Would avoid them as they are also incredibly expensive and you're better off giving your money and love to an organization that actually cares.

What a wonderful group of people at Lhasa Happy Homes! We adopted our Shih Tzu, Presley, from them…read morelast month and were so pleased with the process (and the outcome of course)! The adoption event is held every two weeks at a convenient location, everyone is friendly but no-pressure, and communication from Randee was prompt and helpful. I also so much appreciated working with our doggie's foster dad, who went above and beyond to provide us with information and the chance to spend time with Presley before making a final decision. And of course, we are so happy with Presley! He is the perfect dog for our family, and I'm so grateful to have found him through this caring, devoted organization. It is clear they treat all their doggies with kindness and respect. Thank you Lhasa Happy Homes!

My family & I had a wonderful experience adopting a Lhasa Apso-Shih Tzu mix. He was clean, up to…read moredate on all his vaccines, neutered, potty trained & extremely sweet. Randee was very kind & helpful during the whole adoption process & ensuring our family was right for him. Wonderful dog Rescue & loved to hear they have rescued thousands of sweet pups!

we adopted a lovely diluted calico kitten from Tammy in February 2017. She was still sick (she…read morewas going through the course of antibiotics for herpes and had ringworm - fungal skin disease) and she was not even out for adoption. Tammy nicely suggested us just fostering her and seeing if we really wanted to adopt her in the end. But I fell in love with the kitty so much, so we took responsibility for the kitten and her complete recovery. Tammy supplied us with the medicine the kitten was taking. The kitten is now 4 years old, happy, such a loving friend. We are so happy we adopted her and went through her recovery! It just made the bond between us stronger

So my girlfriend and I adopted a kitten from them at the Petco in Santa Monica. Everyone was…read moreextremely friendly and seemed knowledgeable. We adopted the cutest little kitten, Kuna. Kuna was awesome, we took her home, she explored the apartment and was constantly cuddling up to us, just all around awesome cat. We adopted Kuna on a Sunday, so let's fast forward 4 days....we are sitting in a veterinarian office both crying as Kuna had pneumonia and passed away the 4th night we had her. Not only did the vets tell us that Kuna had pneumonia for drastically longer than she was under our surveillance, but the told us that she was only 3 weeks old. It took us quite some time to get over this emotionally as it still hasn't fully passed 16 months later. But Cats Cats Cats said they would reimburse my girlfriend the $2600 in medical fees, but when it came time to receive a check they suddenly disappeared. These are not good people they just pretend to be. Do yourself a favor and do not adopt from them, speaking from experience, nothing they say can be trusted. They are truly the worst.

I was on PetFinder every single day in search of a new puppy to bring home. I came across an Ad…read morethat was posted by Rescue me pets. It was for Sasha, a German Shepherd Labrador mix. I immediately contacted the number and within minutes Phylicia texted me back. Working with Phylicia and Debbie was incredible. They are very well versed in the animal behavioral and health industry and will do their best to make sure you are prepared for your first or maybe in your case 2nd puppy. I highly recommend this place to anyone looking for their next best friend.

My comment was deleted but yes i did have a first hand experience as i wanted to adopt a puppy…read morethinking that this was a legit foundation and adoption. Only to realize already in the process that no these dogs are bejng bred and sold and used for "puppy parties" selling to just anyone off the street. Which is terrible the way things in Los angeles are. They did not even question me they just wanted the cash to give me the dog. There was no process and it was clear they wanted money. DO NOT USE THIS "foundation" if you care about the wellness of doggies out there especially with this cruel pandemic going on. If you have knowledge on animal rescue you know how terrible and ignored things are right now.