EVERYONE READ TILL THE END . I wish I could give MINUS 100…read morestars. This place was one of the worst experiences I've ever had. The manager, Lizzy, was hysterical and extremely disappointing. She showed poor professionalism, a lack of leadership, and, worst of all, she was screaming at and harassing children. Here's what happened: I went to Junior Playland, and they told me I had to pay an extra $. I said okay, paid with my credit card, and we went inside. After my kids started playing, Lizzy came up to my child and started screaming at him like a hysterical person. I stayed quiet at first because the kids were there, and they became scared of her. I then went to the front desk and asked her to provide her name. I told her, "Please, do not scream at children again." as I had also seen her yelling at other kids. At that point, she started screaming loudly at me in front of everyone. I told her I was not going to continue arguing because my kids were there, and I did not want them exposed to that behavior. I walked away from the desk, and she told me to leave immediately or she would call the police. I chose to stay because I wanted to wait for the police. While waiting, my daughter wanted to use the climbing wall, but another employee told me, "Your daughter cannot go there because we don't like you." My daughter started crying , and she was so upset and didn't stop crying for a long time. She was scared and afraid from them. When the police arrived, the manager Lizzy never told them that she had been screaming at my children and other children.By the way, they even lied to the police and claimed they refunded me, but I never received any refund from them. So not only was my money taken for the tickets I bought for my three kids, but my children were also left traumatized after being harassed and screamed at in front of everyone. I left the facility and filed a report regarding the screaming and harassment of kids. Please do yourself a favor: if you love your children, do not go there. I saw too many disturbing things happening at this facility. Overall, this was an extremely frustrating and upsetting experience. This was my last time coming here. The Worst decision ever was coming here . P.S. After reading the owner's replies to the negative Google reviews for Junior Playland, I understand everything now. Just read their responses to unhappy customers and you'll see a troubling pattern. They repeatedly mention calling the police on customers who simply raised concerns after spending money there. If you speak up, even to ask them not to harass or scream at kids, they may treat you like the problem instead of addressing the issue professionally.

This place is disaster! Disorganized and overly crowded. Upon checking in for a party, they didn't…read moreeven take our name or name of the party and just gave us a wristband. How do they know which party we are here for? I dont know the capacity here but it was well over 200. No place to sit and was very hard to walk through. No control here. Additionally, I talked to a few other guests and they said they just walked right in. Like what?? Not sure how they control capacity or how they get people to leave after a certain amount of time but it was insanity. Junior Playland has potential to be amazing but for now, it's a hard pass.

I come here almost on a bi-weekly basis. Big place for the kids to have fun. Lots of activities to…read moredo. Great snack options and good music! AC is always on Max though so bring a sweater if you are just participating. One thing I do wish is for the bathrooms to be a lot cleaner. Besides that its a great place for the kids to have fun. p.s. ask for a receipt and you can come and go as you please and stay as long as you want.

We love this place! We've been here many times with our little ones when in the area. The…read moreactivities and maze of fun can light up anyone's day, especially the children but adults have a good deal too! If we spend enough time there, the kids ride back home exhausted and us adults can have an evening to ourselves, so this is an awesome investment! The price is really good for the extent of adventure the kids receive. There are decently priced snack boxes, and can't forget the music room. We may or may not have evidence of us joining in the maze and having a blast ourselves!

The bounce houses were filthy. They did not have no AC in the building. A lot of the staff members…read morethere was on their phone when people are trying to get directions or other places the bathrooms did not have any toilet paper papers.

Pros and Cons: Pros:…read moremini arcade, skating catered to kids with a device to hold on to while you skate, 3 bouncy house, spot for bday parties, good for real little kids, maybe 4-6 yr olds, price point Cons: entirely too loud!, a good amount of arcade games didn't work and two took my coins, they ran out of bouncy socks and I couldn't jump without them, there were only 3 bouncy houses. I am glad we have this in the community, especially for those that can't or don't drive. I wouldn't return, however. :(

Private Birthday Party for my 5-year old was a great success!…read more We rented the entire facility out for my son's birthday a few weeks ago (highly recommended for a large group and the ability to bring your own food & drink in) and Danielle the owner, and her team, did a great job and were on top of everything. We had many specific requests, they made everything a breeze, the facility felt cleaned and turned over prior to our event, and everything was set up as requested. My son and the kids (as well as adults) had a great time, they helped us package everything on departure (leftover food, drink, gifts, etc.) and they did it all with a smile and great attitude. If only other businesses would take the same pride Jumpers does! The staff, the mgmt team, the facility, all top notch and perfect for what we needed it to be. We will continue to be loyal customers and highly recommend them whether it's to bring your child for a few hours, or throw a private/semi-private event.

We have taken our children here for years. The family that owns it are wonderful people and the…read moreequipment is clean! I emphasize clean that because it's an activity center for toddlers! We've had birthday parties here as well! Great people and even the staff are kind and fun! Definitely a place kids feel welcome at!

I'm giving three stars because my son and his friends had fun and at the end of the day that's…read morewhat's most important but I'm still annoyed. We had initially booked a private birthday party that was, unfortunately canceled because of the weather. I was given the option of dates to reschedule, but was told instead of a private event. They only had semi private parties available and stated there would be another party taking place at the same time. I was given several dates and times to choose from an emailed back several times in an attempt to confirm date and time. I received an email receipt for a booking of that date, no call or personal email. I also sent several emails prior to both event dates asking what time I could access our space in order to set up and none of them were ever returned. Again was told you didn't have a private event slot available, but did have the semi private which we accepted based on the assumption that semi private meant instead of just our party there would be an additional party. But I did not expect was there to be an additional party, several groups, and I guess free play all happening during our "semi private event " When we arrived and checked in, we were told we were in the room on the right and only when I said, I don't know what that means or where that is did somebody get up to show us to the space. Our party was scheduled from 1 to 3 and at five or three as we were cleaning up an employee came in with giant black trash bags, and started unloading the trash. At this time that we noticed that the people waiting to get into our room for their event time had been there playing for the entire two hours of our event so there was our party group the other party group and then the 3 o'clock group there are all playing during our semi private event plus the people coming in for free play. Luckily, my son just turned five and had fun with his friends but to say I was disappointed is a very big understatement. For the price difference of having a private event to having multiple groups of people and FreePlay going on during your event isn't worth the savings

Sometimes you just want to mix things up with your kids OR need somewhere for them to blow off…read moresteam even if it's cold out - in comes: indoor play areas. I have been to a few in the Philly area and this is one of our favourites because it is pretty open. A lot of spaces are so jam packed with toys etc that you can feel overwhelmed and closed in... imagine how the little one feels? Here they have space to walk around, run a little without bumping into a peer. But don't get me wrong, there is lots to do: ball pit, a cute little zipline, basketball, large swing (the swing is my personal favourite because I can swing peacefully and comfortably with my son in my lap), climbing etc etc. There is even a small toddler corner for more quiet play for the young ones. Adults are very welcome (and can technically use the zipline...if you can manage to fit, lol) And there is LOTS of seating that isn't on the floor. The price is ok - there are definitely more affordable options but at $20 it's not too bad (price for 1 child + an adult for free play; monthly membership is $75) I can see where the money goes in terms of cleanliness etc. Also, this probably goes without saying but please WATCH your children here. There isn't a lot of staff around (I usually just see one person at the front check in desk) and I don't think it's their job to watch the children...but it is VERY easy for a child to just walk out and I'm not sure the front desk staff would stop them. One of the days I was there, I witnessed a child say he wanted to go home then try to leave... It's a shoeless facility so bring socks (there are some there for sale). Also it's pretty nice that next door is a YMCA

A 10 star experience!!! Today I took the 8 month old I nanny to Lilypad for the first time and from…read morethe moment we entered to when we left we felt welcomed, comfortable, clean & safe! A nice lady named Jennifer (I'm sorry if that names not correct) she had blonde hair was very welcoming and gave us a little tour upon arrival. Living in Bella Vista we are so lucky to have access to this stellar establishment and I'm looking forward to returning with him and making more memories. Thanks LPad!