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    Phillip's Hardware

    5.0 (4 reviews)
    ModerateHardware Stores

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    3 years ago

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    4 years ago

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    14 years ago

    Phillip's Hardware has great customer service and excellent staff. The employee's are always friendly and knowledgeable.

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    13 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.5(20 reviews)
    15.1 mi

    Bought a washer and dryer. Very pleasant experience. Told us it would be delivered Friday and they…read morewould call Thursday Used lowes card to get the discount. No call thursday. Now to fight with lowes to get my money back. Friday we were told: They called us and delivery would be two weeks out. They didn't Told they didn't have our number or email even though they texted and emailed. Talked to six customer service experts and were told it was their system then their policy and could only call if delivery was on schedule. Told me to call the 1 800 number. We did in front of the army of experts. 1800 girl asked me if i had called local store. I was standing there. 1800 girl asked if i had visited the store. Talked to five people at corporate all of which were sure i had done something wrong. I hadn't Asked 1800 girl to do what they committed to by calling nearby stores. 1800 girl told me that was my job. They offered to cancel my order at any time but i would have to call corporate for a refund. Was called "rude" because I didn't understand their policies. It would be 4 to 7 days before i could get a refund and my account would be credited. Real customer service girl took my phone and talked to 1800 girl. Heard her say rude. 1800 girl hangs up. Store "acting" manager said there was nothing he could do. Went A1 appliance in Columbus and bought an American made washer and dryer. As i type this 2 hours later they are installing the unit. A1 told me they appreciated our business and by the way, A1 services what they sell.

    Went here over the weekend three times and I have to agree with others - the service here is very…read morebad. When I say that, I am referring specifically to asking anyone a question in the garden center. Every question we asked - do you have watering cans, which seed should we use for grass, where are the tripods for watering - the answer was I don't know or just a shrug. Employees were gathered together near a forklift three at a time just talking together, not helping customers on a busy three day weekend! The good about this Lowe's- most of the cashiers in the return area and in the main area are kind and helpful. They give a military discount which is very much appreciated. Also, they have most items we need to complete yard projects, etc.

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    Lowe's Home Improvement - A1 delivery on Friday afternoon  Great people.

    A1 delivery on Friday afternoon Great people.

    Lowe's Home Improvement
    Lowe's Home Improvement

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    Phillip's Hardware - hardware - Updated May 2026

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