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Phillips

4.0 (1 review)

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16 years ago

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Cycle Lane

Cycle Lane

(7 reviews)

££

South Side

Could not have been more helpful in terms of ordering a bike theough the bike to work scheme in the…read morelead up to Christmas. Telephone contact was great and bike was ready for collection at the agreed time. Richie was especially helpful.

!!!Avoid dangerous bikes for hire!!! I hired a Silex bike…read morefor a gravel race. Initial communication and booking the bike was straightforward. Arrived at the shop to be presented with a bike covered dirt and with the drivetrain covered in mud/gunk. I was informed that I should give the bike a good checking over for frame damage as I will be charged for anything outwith a stone chip.......bit difficult to do given the bike was so dirty. I took the bike home and checked over the bike at the first available time which was the evening. After scraping the dirt of drivetrain and giving it a clean it was obvious at this point the bike had not seen any lubrication let alone a service in quite sometime. I should have called the shop in the morning but given that I was racing in the morning with friends I didn't want miss out and assumed that it was just a case of the shop being a bit busy to prepare the bike correctly. We started the race in the morning and all was well. After the first 20k the front brake started to fail, I had to pull the lever further and further back every time I had to break. After another 20k or so the brake was useless, even if I pulled the level to the bars it didn't do anything...........one final pull and the front caliper failed. Upon inspection the front pad was worn to the metal. The event mechanicals didn't carry spares (circular pads) and informed me that I could not continue the race and I was sent back to HQ..........it would be an understatement to say that I was disappointed. Took the bike back to the shop the next day where I explained my issues to the staff (Richie) and to my amazement I was met with nothing but obnoxious and belittling replies. As far as they were concerned the bike had left the shop in perfect working order and that was as far as their duty of care went. When I asked Richie when the pads were checked he commented "I don't need to tell you that", I ask him before hire bikes go out what checks do they go through, is there a checklist, etc they he replied "I don't need to tell you that, I'm satisfied the bike was checked". At this point he started to find the issue funny by commenting that his mum could do a better job at fixing the brake implying that there was no issue with the pads and that the two onsite event mechanicals who checked over the bike (and had shown me the worn pads) were wrong. When I replied if it was so easy to fix the brake perhaps he could fix it now to alleviate my concerns he replied "I don't need to do that for you". I finally asked Richie to pop out the front pads so that he could satisfy himself that they were fine and so that I could take a picture of their condition he replied "I don't need to do that for you". He was obviously concerned that I would share the images. All in all a thoroughly disgusting way to treat a customer who had expressed concerns about safety. At no point did I feel that they took my concerns seriously. If you value your safety I'd steer clear of Cyclelane.

Corner Bikes

Corner Bikes

(4 reviews)

Shawlands, South Side

During the great humans right grab and depopulation year of 2020, I decided to try and support a…read morelocal business and took my 5 year old boys BMX to be repaired. The owner, who didn't seem overly stressed explained that they don't repair kids bikes and are only doing adults bikes for commuters. I decided to take the bike to Willie Bains further down Pollokshaws Rd who happily fixed it in 5 mins. President Bill Gates NWO

So, I had encountered the commuting cyclists bane... the broken spoke! Well, it was two. Corner…read morebikes has only one engineer, the proprietor Stephen. He was busy when I came along with my gammy rear wheel, and having only a little workshop I was unable to leave it with him. Instead I was booked in for the Wednesday (I'd come in on the Saturday) to have my wheel fixed. Come Wednesday, Harry dropped the bike off before heading for his shift at work, and I rushed down from Easterhouse as fast as I could by public transport to retrieve my bike before the shop closed. I got there with 5 minutes to spare! But the door was already locked. CURSES! So I chapped the door most persistently since the lights were still on and finally I was let in. The broken spokes had been fixed. The new spokes were in a different colour, but I wasn't really going to complain about that. What did annoy me, and has annoyed me about other shops, is that there was a problem that incurred more expense for me but I wasn't informed beforehand. Apparently my rear quick release had jammed and had to be cut off so that the wheel could be removed. So there was also a cost for replacing the quick release. When a shop has your phone number, they really should tell you when there's a problem... It's not really fair to ambush someone when they come to get their bike. It wasn't a great deal more money, but that's not really the point. Anyway, a few days later another of my spokes broke a couple of days after that. One of the Halfords engineers who was offering free checks told me that the tension in the spokes was wrong, and one of the new spokes had pressed at a bad angle against the now broken one... TLDR: the job was done quickly when a spot became available for me, but I was ambushed for a replacement part, and the job seems to have caused another problem - not going to hold that against the rating because the other engineer used the words 'seems' a lot, which meant he wasn't sure.

Bike for Good - Fix Your Own Bike sessions

Bike for Good

(7 reviews)

££

Finnieston, West End

Great service from Peter. Fixed my tyre and gears right away. Great prices on used bikes and great…read moreselection of used accessories. A great community asset.

I only ended up here after my man wanted to check out what they had on offer. He bought a bike a…read morewhile ago but he's not 100% happy with it so was looking for some advice. The guy was brand new and knew his stuff. He used to volunteer but managed to secure some funding to get a full time position. His passion for the project really came across and made you also feel enthusiastic. They are based just off Argyle Street, West End side, and is a fair size. I couldn't stop gopping round the place. It's a pretty cool establishment and I love the fact that it's a social enterprise. There's a front and back workshop, sales floor and a mezzanine level storing more bikes. There's also a sewing project enterprise on the mezzanine, I can't remember what they were called. The guy said there was talk of turning part of it into a cafe, I think this would be a fantastic idea. I hope they do. They take in old bikes, work their magic and produce just like new bikes. They had some quite decent ones on display but note they do change frequently. I saw a cracking pink one for £75. Ooh tempting! I do have a bike, one I've had from my early teens and it's alright. I would like to get it checked though and see if it's road worthy as it's longing to be ridden. They can help you or you can have access yourself on certain days for £4 per hour and use the facilities to fix up your bike yourself. It's a great idea and I highly recommend popping along. Get your bike needs sorted all in one stop. Also check out the photos on the walls, they are by our talented Alasdair W.

Phillips - bikes - Updated May 2026

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