I take my car here to get inspected and I also get my gas here as well very nice folks that work at the shop and very responsive. It's so convenient to have a nice local gas station right here in brookside. Just a note too if you need help getting your gas pumped they do offer service for an additional fee to pump your gas for you. I have my mom go there all the time for her gas. read more

Straight up, not a fan of this little gas station. I'm a little surprised because it has the vibe of a friendly, small-town station, but my experiences have been anything but that. They don't have a system in place to get your car inspected... I've tried multiple times to make a reservation and have always been shot down. They suggest leaving my car overnight and hoping (hoping!) that they can get to it that next day. That's a big ask in a car-centric city, and hasn't been the case at other spots. While it hasn't been dramatically bad service in my times here, it's not exactly the friendliest either. It's also just in a tough spot, literally. It doesn't fit in with the nice shops and walkable area it's buried in. It's got tight corners, the price is always higher than others, and it's often cramped and crowded. The other thing working against them is that there is a great QuikTrip just down the road that is much easier for stopping in. Lastly, the inside is tiny so they don't sell much of anything. Not a big drawback normally, but definite limits the reasons to visit this one. I steer away from this one unless I'm absolutely running on fumes. read more

Follow up. Since this incident, the MOST I've put in no matter how long the gas light has been on is less than 0.1 gallons over 16. I stand by my review. read more

Phillips 66 - Gas Stations Near Me - Kansas City, Missouri

My wife dropped off my daughters Jeep to have a tired repaired. She was told that they could do it but would have keep it for awhile. They had it from 8:30 -2:30. When she dropped it with a gentleman, not Greg, she explained specific details that needed to happen when returning it to the rear holder. When she picked it up she was first surprised it was more expensive to return the spare back onto the rear. Then realized they ignored her instructions on the reassembly of the tire completely. When she went back and explained the instructions were ignored she said they were telling her to just drive around but she returned with another car and told them. Greg along with the original guy at drop off said they told their techs but they didn't do. They had the car from 8:30-2:30. There was no "let us get you scheduled to come back and make it right" no "let us knock off some of the cost Since we didn't follow up to make sure it was right". No quality control. These guys have been around along time and I can't believe with the lack customer service they have survived. CUSTOMER BEWARE. read more

I went here for a state inspection. I was told my car wouldn't pass because the rear brakes were gone. They wanted $500 to replace the rear brakes and then I could get my inspection sticker. I took it to KC Brake to get checked. He said I had at least 10k miles left on the pI won't even buy gas here now. read more

I use this station only for emergency gas. The price is always five to ten cents higher than QT or Shell. Its a pain to get in and out. They have a poor selection of convenience items. And they take away their air hoses at night (I have never seen a stolen air hose at QT). If Phillips 66 wants me to pay more for gas, they have to offer something in return...24 hour air, more convenience items, a cleaner building, more soda/snacks, etc. So, if you want gas or convenience items, drive east a few blocks to Shell or south to QT. Both are easier to get around, cost less, and have a bigger variety. read more

I have used this shop many times in an effort to support a small local business. During the last experience they had my car for over 2 weeks. Because they damaged the car by drilling unnecessary holes in the engine they sent it to a dealer for minimal repairs. When the dealership offered to fix my car correctly, this shop refused and returned the car to me. They disclosed none of this to me! I only found out after it broke down again and the damage was reported by a different shop and then confirmed by the dealership. At first the manager denied knowing about the situation but later admitted that he was aware. The business practices are completely unethical and the repair team untrustworthy. read more

I set up a car inspection with Dennis and he was the NICEST person I've talked to on the phone! He was able to get me in the same day I called and it took no more than 30 minutes. In person, he was even sweeter, had a great sense of humor and very professional. Everyone that works there is friendly and respectful. If you need any service for your car, I would highly recommend Phillips 66 in Brookside. Thank you, Dennis for making my day and for getting me in right away! read more

This station took advantage of my wife when her radiator hose leaked. They charged her for many parts that they did not install, they charged for labor they didn't do, and on top of all that, her car still leaked coolant. They charged her over $450 for all this "Service". This station is nothing but a hide out for modern pirates. ANY place else on earth would do a better job. read more

This place needs to be investigated. Failing people on inspections claiming numerous parts need to be replaced, when another certified mechanic AND the state both verify said parts are nowhere near having to be replaced. read more

Took my car in to have an automatic window looked at. It was a rainy day and the window was stuck down . They charged me 40 bucks to look at it and told me it would be 412 dollars to fix, parts and labor. I gave them the 40 and left disappointed but trusted they were honest. Two weeks later a friend comes by to look at it. Takes the door panel off and what do ya know, a wire was unplugged. He plugged it back in, snapped the door panel back on and good as new. It really disgusts me how a business could have so much greed and dishonesty to take advantage of people when they could have still made a hefty profit and helped a fellow person. read more

My daughter has purchased gas here in a pinch several times and for the second time last evening they over charged her card. She purchased $10 of gas (with receipt) and they charged her card $73. Previous occurrence it was $15 and they charged her $60. They did eventually reimburse for the first mistake, but why a second occurrence? What if customers are not paying close attention to their charges. read more

I do not make a habit of filling up my tank at this Phillips 66. It is set at a difficult location on the corner where pulling in to the pumps can be a challenge. Likewise, the prices at this gas station tend to be higher than at other nearby filling stations. In a pinch, this Phillips 66 is good to get you through the wilderness that is Brookside; however, there are other nearby gas stations that come with a lower price tag per gallon and less of a headache to visit during daytime traffic hours. read more

If my car ran out of gas directly in front of this place, I would walk 10 extra miles to get help somewhere else. I took my car in for an inspection at 9 am, was told it would be done by noon. At 3:15 they hadn't even started it. When I showed up to get it and told them that if they had simply told me they couldn't get to it until 3, I would have brought back at 3 instead of having been stranded all day. His only offer was to go back it out for me now without the inspection being done, HE was pissed! And the guy that said if would be ready by noon just shrugs his shoulders and goes I might have said that , so? Unbelievable! Can't figure out why this place is so busy, their service couldn't be worse if the we're trying to make it worse, not possible! read more

I am shocked at the negative comments about this station. I have always had great service here. This morning, Haylee spent a good amount of time (in the cold) first checking my tire pressure and then informing me about my tires' safety. She did not try to sell me a service but was genuinely concerned about my safety. She was efficient, knowledgeable, and kind. I could not ask for better service. read more

It does not appear that I can give less than 1 star for this shop. If I could, I would give in the negatives. I brought my Jeep Commander here because it was missing after running for a while. This illustrious shop did not bother to call me with a Diagnosis, after dropping it of at 7:00 in the morning, I finally called them as 1:14 in the afternoon. They told me at that time that they would have to do a full tune-up at a amazing price of $645 before they could determine what the issue was. Being understandably pessimistic, since I kinda knew for a fact that my vehicle had a OBD ort, which would, and did, give the codes that would show the issue, I simply came and picked my vehicle up. Took it to Heartland Motors on 350 Highway, and they very quickly looked at the codes, determined the issue, listened to the engine, determined the root issue, and charged me under $500 to actually fix the actual problem. Something that Phillips 66 wanted $645 + $95 (to read the same codes I see when I turn my key 3 times rapidly) to even get to the pint of starting from and determining how much extra they would charge. read more