This is my favorite tidal wave! Taylor the manager is super friendly and always says hi when my…read morehusband and I visit! Probably the best Tidal Wave in the area, I especially like that I can use the vacuums without having to go through the actual car wash. 10/10 would recommend and ask about membership! Unlimited car washes and vacuum usage when you're a member, great value!

***BEWARE*** - Damage to vehicle + rude, dismissive management…read more Been an unlimited wash member for years, going to this particular location, with complete understanding what NORMAL brush-car washes will and can do (i.e., swirling). However, went through this car wash today and immediately noticed multiple scratches on the hood that were not there before. In fact, there's documentation from a dealership there was NO damage whatsoever, particularly the scratches that this carwash had just caused, merely a few hours earlier, the same morning as this incident. It's a brand new car so the typical "that was already there" or "its a used car" BS baseless claims from this company, and particularly from this location and manager, won't be useful to them. When I asked the manager Taylor if he could "come check out my car" and look at it, his first words were literally "that sucks." From there, instead of actually inspecting anything or taking the situation seriously, he immediately gets defensive and said there was "no way our brushes could have done that, they don't spin in that way at all." No investigation, no camera check, no documentation of the issue -- just instant denial. When I continued to calmly ask him to simply look into/address what clearly occurred inside this car wash, he proceeds to call me rude for raising the concern at all. Insanely backwards interaction. There was zero willingness to actually evaluate what happened. The focus was entirely on shutting the conversation down and deflecting responsibility rather than even acknowledging the damage or documenting a claim. Bottom line: if something goes wrong here, don't expect any semblance of accountability -- you'll be baselessly dismissed and blamed. Based on other reviews, this exact situation seems to be the standard operating procedure with this "manager" and location involving similar complaints about both vehicle damage and dismissive handling of customer concerns. REPLY FROM BUSINESS: "Hi, Joey. Thank you for visiting Tidal Wave Auto Spa in Prairie Village, KS. We take every damage claim seriously. To investigate your claim, please notify an attendant on site. Hopefully we can resolve any issues and you catch the happy wave next time you visit us." RESPONSE: Your "manager" completely dismissed the damage, called me "rude" for bringing it to his attention, and then walked away. He refused to investigate. The complaint has been filed appropriately with Corporate regarding the damage as well as the manager's "customer service." *Preservation Notice* You are hereby placed on notice to preserve any and all evidence related to this incident, including: Surveillance footage; Equipment maintenance logs; Incident reports (if any); and Employee records for personnel on duty at the time.

great service, easy to find, well marked for entrance and exit. They did their job of hard selling…read morea membership. I just wanted to try it once. I was disappointed (which is my bad) that they didn't have towels. They had a weird mat processing machine, but just a simple cheap towel like every other car wash. Hence, I digress, it was convenient and an overall pleasant, zippy experience.

After all the rain lately I went to get a car wash, was able to pull in with no wait. A quick whip…read moredown afterwards and my truck looked great.

Best car wash in KC. They still hand towel dry the car which gives it a great shine. Reasonably…read morepriced too.

Worse ever !! I went there I paid for premium and there was nothing premium about it, my wheels…read morewere all still dirty and even after premium wash you still pay to vacuum your car. Not worth your money at all do not go!! Change the management because something ain't right at all

GO Carwash scammed my debit card charging 8 times $ 38.18 total $ 305.44 never has been membership…read more I was talking twice with managers they confirmed never membership I called three times main office letting message and sending e-mails without answer. I am sure this is an unscrupulous business that charge fraudulently customers. Be aware never carwash there they are thieves and criminals check your bank statements

I don't think In all my years I have written a bad review. The reason I am doing it this time is…read morebecause of fraud and their lack of correcting the fraud. Since Go Car Washed open by us, I have been a loyal customer. I always do the basic car wash. Last year I started getting charged on my card over $26 for my once a month wash. Being honest, I told my credit card company I should pay $10 of it because I did the basic. This ke happening so my credit card company said don't go and see what happens. Upon following their advise I discovered they still charged me. When I finally got someone from Go Car Washed to call me back they said I signed up for a monthly plan. I DID NOT! So their company did it this. The proof is why would I only go once a month for basic wash if I did have a monthly and not go some months. Unbelievably, they will not reimburse me the fraud amount. Moreover, they were rude and unapologetic. I did this review for that reason and to give others a heads up about their unethical practices! Check your credit to see if they did this to you too. They lost my business and my entire family and friends. If they would have rectified their charges it would have changed everything.

UPDATE 11/14/25…read more Things haven't improved. Just spent $58.49 for and inside and outside cleaning. Water spots all over outside mirror and front windshield. I need to just stop visiting this place.

Prices are great (under $12 for a basic wash), and I really appreciate how the staff use…read morehigh-powered hoses to pre-wash the car as you enter. Vacuums work great, and the air guns are perfect for getting dust off your dash.

Amazing customer service that accompanies their great work. Not only did they do a fantastic job…read morecleaning out my engine block, but they connected me to a great, trustworthy mechanic to help me with other issues I experienced from a wreckless oil change job performed by a mega corporate garage. During my last oil change, mechanics overfilled my oil and didn't seat the dipstick upon finishing, causing potential engine damage and a massive oil blowout throughout my engine and all over the underbelly of my vehicle. Shameriffic Shine cleaned the mess up and recommended a garage that would be honest and fix the issues caused by the wreckless work of the mega garage I won't mention. Shameriffic is a great company and Kevin and Christina are the best! I highly recommend trusting them with any service you need!

ABSOLUTELY AMAZING! After flooding my car, I was overwhelmed and desperate--enter Christina and…read moreKevin, true angels in disguise! They took immediate pity on my situation and managed to work me into their schedule as an emergency, even though this job turned out to be a massive undertaking. They went above and beyond, removing everything--seats, console, carpet--just to make sure every bit of water was gone. Despite how intensive the work became, they never once complained. Instead, they kept me constantly updated with progress and pictures, and somehow had it finished way sooner than I ever expected. I'm beyond grateful. Their compassion, professionalism, and hustle are unmatched. I will forever sing their praises. If you ever need help, don't hesitate--this team is absolutely amazing. Highly, highly recommend!

Went to wash the car yesterday - no soap! So still have a dirty car. Guess I'll have to find…read moreanother car wash.

Hold is placed on card. It did correct from the 10$ fee to what the machine said it actually was at…read morethe time of use. My stalls presoak did not work but everything else did as expected. Would recommend. Good wash for the cost!

This was my goto when I got my first car! The service and thoroughness hasn't changed…read more There was a car wash attendant at the entrance kiosk, another at entrance of the wash and they offer car detailing.. you just need to plan on a wait depending on the rush. I was just happy the wash actually got my trunk area good. Not many car washes get license holder very good but this one did!

I have no clue what I paid for. These dudes did a horrible job on my interior - I've never in my…read morelife gotten an interior cleaning where they don't even wipe down surfaces. What the actual hell did I pay $51 for!? Check my photos to see the quality of service you'll receive.

This place used to be the best car wash in the area. It has constantly had major issues over the…read morelast year or two. The machines were often broken, then it would only take cash (the fact that it accepted cards was one of the main reasons I liked it). Today was the absolute last straw. I brought quarters with me, knowing they likely wouldn't be working with cards. I started putting quarters in, nothing happened. Couldn't even get my money back. Turns out the entire place is not working. According to Google the place is permanently closed. I had no idea it was actually closed until I went to look it up after the fact... why because there are zero signs indicating that on premise, they have all the stalls open still, they have all the machines able to take coins still. Outrageous. If your place is closed, then do not make it look like it is open still. Good riddance.

Dust was still ALL OVER dash AND EVERYWHERE (looks like they barely dry-wiped it but didn't use…read morewater or cleaning products anywhere in car). Lots of spots on leather seats (easily removed by me with damp paper towel), so they obvi didn't clean let alone condition the leather as I paid for. Didn't clean rear view mirror, area on steering wheel column, nor plastic plate cover speedometer, odometer, radio monitor was filthy, etc. This is the second time this happened there. Never use Waldo for a car detail!