Today, April 17th, 2025, around 4:30pm to pick up paperwork signed by my awesome doctor. Two…read moreemployees were at the front desk having a conversation while I walked in and their was no acknowledgement. I stood there patient ly waiting and still no one said a word to me. So I had to stand there for over 5 minutes for them to finish their conversation before the employee sitting at the desk asked how she could help. I stated my name and it took her a split second to hand me the paperwork signed by my awesome doctor. Both of these employees were discouteous, and unprofessional. They both need remedial training on how to treat patients when they enter the doctors office. This has never happened before at Duke Primary care in wake forest and I hope this review finds them both well. ​

Jessica Rodriguez is great most of the staff there are very attentive and caring. My children have…read morebeen going to see Jessica Rodriguez for years and she has been nothing more then outstanding with caring for them I appreciate you Jessica Rodriguez and your team.

Can't recommend them enough- I love everything about this practice from check in, to the ease of…read moreblood work, to the compassionate nursing staff to the doctors- especially Dr.Konopka! They are always punctual and very thorough and I've never felt rushed. I've been a patient for many years now and I'm grateful for them!!

I have been a patient at Village Family Care for many years. I love the doctors there. My doctor…read morewas Jenna Hoh and she is fantastic. Unfortunately, the billing department provides poor service. I have twice been charged during a well visit for services that have been previously mentioned in other appointments. When I spoke to the billing department they said that I could not discuss anything that was a new illness during a well check up. I told them that I did not do this and they said that I must have brought up things other than what was allowed during my well checkup. I called Blue Cross and they told me that the office was improperly coding the visit and this should not have occurred. I will not be going to Village Family Care anymore or any Novant affiliated office.

Brandi is amazing! Has been treating my husband through a health scare. Love how she takes the time…read moreto listen to our concerns and answer any questions we may have.

Please don't get a job in the medical industry if you're going to act like every single human who…read morewalks through the door and call the phone is an inconvenience to you. Very rude attitude.

I my BP has been nutty all of a sudden and Dr. Tang upped my drug. I had been feeling "off" and…read moretook my BP again a couple of days after drug increase. It was high. I called the office and left a message about how I was feeling and within 5 minutes my phone rang. MY PHONE RANG!@!! It was Dr. Tang, the best MD on the planet. I had an appointment the next day and she tweaked a med and now I am fine. This wasn't the first time she called me over something. Once she called me on her way home from her car and she sat in her garage for 5 minutes until we finished!. Okay, people, when is the last time you had a doctor call you at home?????? WHEN??? I have no idea if she is accepting new patients but if you are looking for a practitioner, ask if there is a waiting list and GET ON IT!!

Love my providers there. Truly. The admin, not as much. They leave messages but then their callback…read morenumber doesn't work. Also, I don't like how the practice does lab work through someone affiliated with Labcorp bc it's hard to track billing, deal with insurance, and they charge a lot for bloodwork that's a part of a physical.

Excellent physician! I have been part of Duke Medical system for years. Dr. Troiano has been my…read moreDoctor for the past five years. He is always attentive and allows ample time for healthcare discussions and questions. I am very pleased with him as my primary care physician.

To save other folks time - if you want to be established as a new patient, you have to go to the…read moreoffice in person to collect a "new patient packet" that you fill out and return. After that, a coordinator will contact you to schedule. They do not offer an electronic version of the documents that are required. Requiring patients to make two physical visits to the clinic during standard business hours before being able to schedule an appointment is an unreasonable hoop to jump through for access to care. I can't comment on the quality of care that may or may not be provided by the team at this office once you are an established patient. My rating is based solely on the practice having a policy that limits patient access to healthcare.

If you are willing to take a chance on this doctor's office, take my advice and steer clear of Ami…read moreCrabtree. She is rude, difficult, and incompetent. She has no bedside manner. Most of her diagnoses have been wrong, and I have had her prescribe me multiple medications that cured nothing. I cannot say enough negative things about Ami Crabtree.

I have been going to Dr. Bruce for over 10 years. He takes the time to explain what is necessary to…read morehis patients. He can be brash and let you know when you are not taking care of yourself as he instructed and some don't like this. I have never not been able to get results from testing because now that are on the portal and has been for years.

Went in for bloodwork over a month ago. Have called multiple times and they WILL NOT give me my…read moreresults. Dr KOFI BRUCE has had my results in his office and simply "needs to review them." Ridiculous.

I am writing about Dr Stephen Tibbele he is my primary care dr and I think I found the " BEST" one…read moreout there I've been to numerous dr in my life but dr tibbele beats them all , he's kind , compassionate and spends as much time as u need with him , he's very thorough as well as his staff Sherry,Rachael, and unfortunately I didn't get all the other names but their all sooooo nice , his new office is beautiful very neat and clean I was very impressed not only for the way his office looked but from the way I was treated every time I go there , thank you Dr tibbele for being such a wonderful dr, keep up the great work Lorraine Cummings

Doctor Sicking is the best doctor I've seen in my adult life. He is smart, he always seems to know…read morewhat's wrong and how to fix it. He is kind and funny. He is old school and knowledgeable and shoots you straight every time. His medical assistant Gabby is so sweet, she held my hand while I underwent minor scalping and patted my hair. The maternal presence was so appreciated. I hope he is my healthcare provider for many more years.

Wakefield Internal Medicine is wonderful! Very friendly staff and great service throughout my…read moreappointment. 10/10 recommend!

Telehealth was very convenient, can get in quickly and always get the support I'm looking forread more

Horrible! Would never come here again. Would rather use AI to diagnosis myself at home. I was…read morehaving stomach pains with a rash on my stomach as well as sinus issues, tightness in throat, cough, etc.. and the physician did not examine me at ALL! Never examined my rash or felt around my stomach to figure out where exactly the pain was coming from. We did agree to do blood work, but she would not let me know which blood tests she wanted to order and the cost for each. She just wanted me to show up and have blood vials taken--could be 1-5 vials. Who knows! I said this was not acceptable and that I wanted to know what tests were going to be performed and the cost. They said they could only tell that to me the morning of the blood draw. I said, nope...I would like to know ahead of time so I have time to research each test and decide which ones make sense to me. They finally agreed they would call me in a few days with this information. They NEVER did!! They called, but it was to schedule my follow-up appointment for a few months from then. They also ordered some kind of sleep test for me without my approval, which of course I would then have to pay out-of-pocket. I immediately cancelled the sleep test with the company. This is a money-making racket! They clearly don't care about patient care and cost to the patient. I will NEVER return!! Lastly, the front desk people are grumpy and unfriendly, and the place is dirty. Yuck!