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    Phaymous Cleaning Services

    5.0 (1 review)
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    Services - Phaymous Cleaning Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

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    5 years ago

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    EMD Cleaning Service - Happy 4th July 2026

    EMD Cleaning Service

    (100 reviews)

    We are beyond happy that we hired EMD CLEANING SERVICES. From day one, they have been professional,…read morereliable, and incredibly thorough. This is not just a quick surface clean -- they truly deep clean. Our bathrooms sparkle, the kitchen shines, and even the small details like baseboards, corners, and hard to reach areas are spotless. What really stands out is the attention to detail and the pride they take in their work. Our home feels refreshed, organized, and peaceful every single time. It honestly feels like walking into a brand new house after each visit. They are punctual, trustworthy, and consistent. Hiring EMD CLEANING SERVICES has taken such a weight off our shoulders, especially with a busy household. We are so grateful to have found them and highly recommend their services to anyone looking for dependable, high quality cleaning.

    I used this cleaning service for about a year and a half. I want to start by saying the cleaning…read morestaff themselves were always kind, sweet, and wonderful. They took great care of our home and were especially gentle with our pets, which I truly appreciated. In my 20+ years of hiring cleaning services, minor mishaps can happen anywhere, and I never judged the company based on that. The team members who came to our home always did their best, and I give them full credit for that. Unfortunately, things began to change when I started communicating directly with Diana, the owner, regarding pricing questions. Instead of having a calm and transparent conversation, the tone quickly became defensive and elevated. I even had to pause conversations more than once to ask her not to yell and to remind her that I was not calling to argue -- I simply had questions. For context, I have been in customer service for 20 years. I would never speak to a client the way I was spoken to. Professional communication matters, especially when you own a business. Even after those uncomfortable conversations, I chose to extend grace and give the company another opportunity. The final straw was the day of a scheduled appointment. My husband and I were waiting to leave our home until the cleaners arrived. When she was late, I called to ask for an ETA, only to be told there had been call-outs and no one would be coming. While I understand emergencies happen, there was no proactive communication, and the interaction again felt dismissive. At that point, I decided I would no longer continue services. I am giving two stars strictly because the staff who cleaned our home were wonderful and deserving of recognition. However, professionalism and respectful communication from ownership are equally important. In today's economy, I am very intentional about where I spend my money, and I cannot continue supporting a business where I feel disrespected. I genuinely hope improvements are made in how clients are spoken to. Clear communication and customer care go a long way in sustaining a business. As I always say, there are three truths -- mine, yours, and God's. I'm simply sharing my

    Pink Sponge Maids - Satisfying before and after!

    Pink Sponge Maids

    (257 reviews)

    I love Pink Sponge! I started using Pink Sponge around January 2025. Being a senior my husband…read moreand I found it hard to keep up with cleaning the house. I had never had a cleaning service before so I was a bit nervous to do so. They are the most cheerful people, friendly and so helpful. What I love most is their cleaning system. They are well trained in the cleaning materials they use and the method of cleaning. There is no residual smell only a pleasant mint mixture in their products. They do a great job and we actually look forward to their coming. Although the price is a bit high for us it is worth it. I highly recommend Pink Sponge to everyone! Susan H.

    I had been using Pink Sponge since they were Melania's Cleaning, so I was a loyal customer for…read moreseveral years. Overall, my experience was okay--not terrible, but not exceptional either. The main reason I decided to stop using their services was a significant price increase of about $200, which I found difficult to justify. Customer Service: The customer service team was always friendly, professional, and responsive. Whenever I had a question or concern, they got back to me within a reasonable amount of time. Cleaning Quality: The quality of the cleaning was inconsistent and really depended on who was assigned to my home. Some cleaners did an outstanding job (10/10), while others were average (5/10), and a few experiences were disappointing. On one occasion, my kitchen floor wasn't mopped, and they had to return the following day to finish the job. Another time, I noticed a cleaner heating water in my microwave, which seemed odd and unnecessary since I have hot running water. I was also told that their cleaners are trained to clean around items left on countertops rather than moving them, so areas underneath appliances like toasters weren't cleaned. It was disappointing because those areas were often left untouched. I probably would have continued using the service despite the inconsistency if the pricing had remained the same. However, after the substantial increase, I no longer felt the service provided enough value for the cost. I'm giving Pink Sponge 3 stars because the customer service was consistently good, and when the cleaning was done well, it was excellent. However, the inconsistent quality combined with the higher pricing made it difficult for me to continue as a customer.

    Janeth's Cleaning Services

    Janeth's Cleaning Services

    (198 reviews)

    Quality and value! Very transparent with what services will be done. Janeth's Cleaning Service…read moretruly exceeded every expectation I had. The team they sent, Evelyn and Ana, did a phenomenal, transformative job. I'm stepping into a new role as a caretaker for my uncle, who is battling terminal cancer. His home hadn't been properly maintained for the past three years, and I needed it to be cleaned before moving in. What they walked into was overwhelming. What they left behind was nothing short of a complete reset. The house feels livable again. Peaceful, even. And the bathrooms...I can't even begin to describe how bad they were. Truly. But after Evelyn and Ana worked their magic, I have zero hesitation using them now. That alone says everything. The kitchen--my sanctuary--was brought back to life. That clean house smell? Absolutely divine. You can feel the difference the moment you step inside. This wasn't just cleaning. This was care, respect, and restoration during a really heavy time in my life.

    I hired this cleaning company about a month ago and I was conflicted to write this review, but the…read moremore time that passed the more details I noticed post-cleaning that really bothered me. I requested a deep cleaning of my completely empty 3 bedroom, 2 bathroom, one story, 1140 sq ft condo. The day of the job, 2 very nice ladies showed up with all of their own cleaning products and vacuum. They took 5 hours at $75 an hour and I tipped them $25 each. They did a really nice job cleaning the vertical blinds in each of the 3 rooms and the dining area where the large window with sliding doors also has blinds. The rest of the house where I can tell they cleaned, they did a decent job, however I immediately noticed that: they did not properly clean inside the shower of one of the bathrooms because there were some cobwebs in the corner; they did not dust the walls since I could see some cobwebs in one of the bedrooms and near the vent of the dining area; the chandelier in the dining area was still dusty; the top of the bathroom cabinets were dusty; the washer and dryer are in a closet where the sliding doors are removed, the bottom tracks were dusty and clearly not vacuumed. I just feel that working in an empty home for 5 hours should not result in so many details missed. For the price they charged and the time they took, I was very disappointed. While I appreciate the punctuality of the ladies, their kindness and the quality of cleaning they provided on what I could tell was cleaned, I do not think I can work with this company again, nor would I recommend them.

    Phaymous Cleaning Services - homecleaning - Updated August 2026

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