I was referred from the Fairfield store to Saanichton store as according to their computer one was…read morein Saanichton. I went n met up with High n I think (Glen) who went out of their way for me. Glen(?)showed me a suggestion in oven cleaners then it was Hugh for the hidden bread maker. After a long time of searching the "back room" it was decided that indeed they did not have the breadmaker! After much work, again on the computer inventory, it was decided that yet another store had one. Hugh offered to have it sent to their store. So, a week later I went to pick it up n yes, it did not exist! I believe it was an owner n anotheranager who again spent much time to find that they no longer made the breadmakers! It was frustrating and annoying, but the staff were amazing -Not so much the computer inventory-- but it is a good store n staff! Pretty sure I owe Hugh n Glen a coffee -- can't wait to finally try that oven cleaner

It's a hardware store and they sell hardware. Staff is always nice. Prices are fair. I shop their…read moreregularly.

Lived on Orcas for the last 7 years and have built a house, garage and greenhouse there. Island…read moreHardware has been great. They are well stocked and staff are incredibly friendly and helpful. I am there a couple times a week. Riley has been a life-saver.

This store is a life saver!…read more We are contractors and had a job on Orcas Island. We had never been to Orcas before and were unfamiliar with the area. Before we set out for the island, I looked up local hardware stores (just in case). I found Island Hardware & Supply, called them to make sure they would have what we MIGHT need, hopped in the truck and got on the ferry. OF COURSE it turned out that we DID need some items, so we set off for the Hardware store. We got lost and ended up at the little hardware store in East Sound - we thought we were at the right store, but they didn't have any of the supplies we needed. We were pretty confused until I found out from a local resident that the little hardware store in East Sound is on North Beach Road, and the big hardware store (Island Hardware) is on West Beach Road. So we hopped back in the truck again, and set out to find Island Hardware. (yes, we got losat again...but eventually figured it out) We were so relieved when we located the store and were able to purchase the supplies we needed, because we were thinking that we would have to get on the ferry and drive to the home depot in Mt Vernon (that would have taken forever). Island Hardware had all the stuff we wanted, lumber, tools, big bolts, lag screws, plumbing supplies etc. They even have a couple of little gas pumps which was handy for us. We had the occassion to go back up to Orcas for round two of the job which was exterior painting. The paint we purchased needed to be re-tinted at the last minute. We remembered that Island Hardware had a paint department and took the buckets of paint to them with our fingers crossed. Even though we didn't buy the paint from them, they happily re-tinted it for us...I thought that was pretty generous and excellent customer service!

Really ridgid return policy. Had to go without smoke detectors while waiting for a manager to call…read moreme back. My smoke detectors malfunctioned after 2mos and admittedly i did not keep the bill.

From the owner: At Slegg Building Materials, a subsidiary of WSB Titan and part of the Gypsum Management & Supply…read more(GMS) company, you will find a vast supply of high quality construction and building materials and a team of knowledgeable staff to help you find just what you need.

Great store for interesting browsing and specifically for grilling and plants in early spring…read more The service is friendly and the staff is knowledgeable. Prices are decent. We'll be back in the future!

First class staff. Helpful. Knowledgeable. Answer the phone and go above and beyond to support you!…read more Store is well-stocked, organized and staffed with folks who want to support you.

Never have much stock, and the last few times I've gone in there the shelves have been getting…read morebarer. Just wanted some basic painters tape and there was hardly any on the shelf. Wanted wallpaper paste today, oh they don't stock that!!! It's a hardware store for goodness sake. I don't want to order a basic item online and wait for it to come in, I want to walk into a hardware store and BUY it. I only try here because it's on my way home, but honestly, I should stop wasting my time and just go to Home Depot.

We came here to pick up some wood. We drove the truck into Rona and picked up wood from there…read more After loading the wood, we then went inside to pay. We stopped by the gate and they did a count on the wood that was purchased and off we went. Rona offer services and discounts to contractors. They even allow purchases on account.

I needed to swap out a big bathtub in a tiny bathroom and get a walk-in shower installed on a tight…read morebudget. I got many, many quotes until I discovered Island Marble. They weren't the cheapest quote but they certainly weren't the most expensive by several thousand dollars - and I really liked the look of their walk-in showers. I worked with David, the owner and Loree, the office manager, both were professional and pleasant to deal with - and what they promised, they delivered. They also gave excellent advice on what would work best in my small bathroom. The shower was installed this week on time and with a minimum of fuss even with a slight hiccup in the installation of the sliding door. All the trades people who came to work over the four days were on time, professional and competent. Cannot recommend this company highly enough. Five stars.

Regretting getting Island Marble on recent install. Their current product is of lesser quality than…read morewhat Island Marble used to sell. The new owner acts like he's doing you a favour to take the job. If you do decide to go with them, insist up front before hiring them that they do all cutting on their own premises as the plastic residue is nearly impossible to clean up afterwards.

Great store, great prices and friendly staff. I love that dogs are allowed and get treats behind…read morethe counter too. We got two Jabsco manual toilets on sale for $135 each and they even held onto them for us as we didn't have the room on our boat to store them right away. We also bought charts, hypervent and a dehumidifer there. Will definitely be back!

Good customer service over the phone was very helpful in person. Prices aren't too jacked up…read moreespecially for being on a island.

I will not shop here again. Even if I need an item, I would rather do without. I bought a hatchet…read morethat was poorly designed. I brought it back the next day to exchange for a more expensive hatchet and they have a no exchange policy. The guy behind the counter not even helping me picked up the axe and decided to juggle it to demonstrate how nice it was. I am no stranger to axes, chain saws. In fact I was a tree climber when I was younger. What a junk show of a store including the manager - Scott Lancaster. I travel a lot and like to support the smaller hardware stores in smaller locations.

Always been amazing. Had so much fun nerding out at the knife counter, the younger fella whose name…read moreI can't remember was more than accommodating and really knew his stuff! I am hard to impress when it comes to pocket knives. Very reasonable prices for brick and mortar store, often seeing people charging a lot closer to msrp and higher in Seattle. Go get a sick spyderco pm2 in cruwear with canvas micarta, or maybe the salt serious pm2 in glorious magnacut! Or just a mora if you need an amazing 20$ knife. Best part of the store? Definitely be the weirdo Joe M. In the back of the house, that guy is hilarious. Maybe one of the best people I've met.

Apparently when my wife comes to the store for a drill bit and thread tap for a fitting and has the…read morefitting in hand, not knowing the exact size of the fitting is enough reason to treat her like an idiot. Do better people, you just lost a customer. Westside building center in lynden took the time to track down what was needed in a kind and professional manner, they will be our first choice from now on.