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    Phantom Computer Services

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    16 years ago

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    Computer Guy

    Computer Guy

    5.0
    (438 reviews)

    Reached out to the computer guy because I was having trouble transferring pictures from my SD card…read moreto my phone. He was willing to listen and workshop my problem with me over the phone to help me out. After two phone calls, I was able to recover my photos! Super thankful for his expertise and willingness to help brainstorm a solution over the phone. I was about to take my SD card to geek squad who was going to charge me $50 just for a consultation, not including the service fee of data restoration that they said would range from $200-400. Thank you so much!!

    I highly recommend Guy Quinn (The Computer Guy) to service your MAC or PC; repair the programs,…read moreetc., troubling you, or that you believe no longer work, all at a reasonable price for a home service call, where he patiently interviews you, learns what problems you are having, cleans up your computer, and, at his request, I allowed me to install a program allowing him to contact me for permission to view my computer from a remote location, which first forced me to sign in to it and give him a unique password and a separate code prior to his being able to access it. I recommend that you allow him to do this, as he then sees your computer in real time while you watch him 'arrow' around, repairing the problem or showing you how to do what you had been trying. In fact, I called him today, allowed him to log in, and, in a few minutes, we fixed it at no charge. You will be extremely satisfied with Guy's expert and professional work. A very satisfied and customer, thrilled to have finally found THE COMPUTER GUY!! I recommend him extremely highly.

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    4.4
    (302 reviews)

    I brought in my Pixel 8 Pro for a battery replacement covered under Pixel Care and had a great…read moreexperience here. The whole process was fast, easy, and completely hassle-free. They handled the warranty claim without any issues and had the repair done quickly. Val did a great job and made the entire experience smooth from start to finish. It's always nice when a repair is this straightforward. Highly recommend if you need service for your phone.

    Formal Customer Complaint…read more I arrived at ubreakifix at 6:45 p.m., while the store was still open and scheduled to close at 7:00 p.m. There were two customers ahead of me who were waiting to pick up their phones. When it was my turn, I informed the person working there at the time by the name if Jose that I wanted to purchase the $40 phone protection plan and only had a quick question regarding what the coverage included. Before I could ask my question, Jose told me that he "didn't have time" to answer it. His overall demeanor made it seem as though he was in a rush to get everyone out of the store before closing. I explained that I already knew which protection plan I wanted to purchase and only needed clarification on the coverage. I also assured him that my question would only take a moment. After that, he reluctantly allowed me to remain and complete the purchase. I later learned that he was trying to leave early so he could make an 8:00 p.m. movie. While I understand that employees have personal plans outside of work, customers who arrive during normal business hours should still be treated with professionalism, patience, and respect. I arrived before closing, knew exactly what I wanted to buy, and was simply asking a reasonable question about a product I was purchasing. I was disappointed by the interaction and felt that I was being rushed instead of assisted. I hope this feedback is taken seriously so that future customers receive the level of service they should expect during posted business hours. This review gets two stars because I understand we all have our bad days and those don't normally reflect who we are as people in the long run. I genuinely do think Jose would have provided better customer service if he didn't have a movie to catch.

    Phantom Computer Services - itservices - Updated August 2026

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