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    Cook Funeral Home

    Cook Funeral Home

    (3 reviews)

    Have you seen this Funeral home? They are able to…read moreaccommodate a small or very large gathering of people. As a florist we worked together for quite a few years. Very specific about colors and choice of flowers. They definitely cared about the appearance they were presenting. Easy to talk to.

    THEIVES!! THEY STEAL FROM YOUR LOVED ONES. Be warned, please. I had been out of state when my…read moregrandma passed away, and when I returned I asked the funeral director if they had her belongings; Tim's response was "only her diamond heart pendant necklace and two wedding bands." The diamond heart pendant was the last gift my mom gave to my grandmother before my mom passed away, and my grandmother wore her mom's wedding band as well as her own, so it was a family heirloom. My grandmother put the diamond necklace on the day of my mom's funeral, and in 20 years she NEVER took it off - not to shower, not to garden in the backyard. So I asked Tim to give her jewelry to me, but he said it was buried with her. After many attempts to retrieve it, Susan finally called me to admit that my gram's jewelry was NOT buried with her, and that she would mail it to me - but she did NOT mail me the diamond heart or the two bands, only a gold chain necklace. So Tim told me what my gram was wearing, but they KEPT IT. I am absolutely heartbroken, because it was so special to my gram and was something my mom bought. I attached a photo of the necklace to my review on Google (https://goo.gl/maps/TnMLN5JLUANqsksXA), so if you are in the Torrington area and see this at a pawn shop or someone selling it, PLEASE PLEASE let me know. Thank you.

    Kenny Funeral and Monumental Services

    Kenny Funeral and Monumental Services

    (1 review)

    We paid for a Pre-Need Direct Cremation Funeral Plan for $4,400 because Kenny Funeral Home has…read moreserved Litchfield County for many years. Little did we know that they would botch up the services they were suppose to handle professionally and expeditiously. Beware nationally direct cremation ( aka silent cremation) only costs $575 - $1,395. * My 93 year old mother passed away from Dementia and cardio-vascular failure. Sure the body was picked up, but was not cremated for days due to no availability (?) at the crematorium. The ashes were suppose to go to my brother and death certificates to all the siblings. Nothing got sent. We had to call and find out that these items were sitting at the funeral home. We were promised they would go out that day. No ashes arrived. After one month I called Kenny Funeral and they said the delivery of the ashes fell through the cracks. I told the assistant that I wanted a personal apology from Brian Kenny(owner), that the ashes would go out the next day and compensation for his funeral home negligence. Brian did apologized blaming the problem on a family crisis and he would personally mail the ashes and follow up with a compensation offer to our family for his funeral home's ineptitude. Like everything else the compensation was forgotten or intentionally overlooked. A death of our mother was heart wrenching enough, but to have the family go through this agony was despicable.

    From the owner: Our Commitment to You The Kenny family has been dedicated to families for over 100 years. Our small…read morecompany creates a personal touch for you and your family during this trying and difficult time

    Phalen Funeral Home - funeralservices - Updated May 2026

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