Dr. Rouhani is THE BEST! I spent my entire pregnancy feeling like I was in the best hands. She has a way of relaying all information in a comforting and calm way, and made me feel so supported at all times. She responds to messages in the portal quickly! She was able to catch my Gestational Diabetes and Pre-Eclampsia right away and acted on both quickly! She performed my C-Section and somehow made it a fun and beautiful procedure! We rocked out to music and I just knew my baby was going to be taken care of by the best of the best. She is so down to earth, and always so sweet. I will continue to see her for all OBGYN needs, pregnancy or other! The office is on top of scheduling, and very welcoming! There was only one visit over 10 months that we waited more than 5 minutes. The facility is very clean. Best OB in town! read more

I love Dr. Rachel Carlson. I have been her patient for my pregnancy and she is always kind, patient and supportive. I recommend her to new patients. Can't wait to meet my baby soon . read more

I love Dr. Rouhani, but after dealing with the billing side of the office, I have decided to go elsewhere unfortunately. I have a higher deductible BCBS plan and they wanted me to pay $824 a month in 4 payments until week 28 of my pregnancy to cover all expenses leading up to my c-section. This is normal practice to collect a down payment for childbirth; however, I have never been asked to pay that high of an amount up front, and I have three other children! My BCBS deductible per member is $2250 and they wanted to collect my full family deductible of $4500 instead of following the normal "allowable amount". I'm not sure who is able to afford that monthly, but that is outrageous. Not to mention, they were not willing to work with me at all for payment flexibility and stated that if I wasn't able to make a payment this month that I would be out of compliance with their payment policy. Seems like a scam to me. They were rude and unwilling to help me when I'm nearly 15 weeks along in my pregnancy. So now to add to my high-risk pregnancy stress...I now have to find a different OBGYN. read more

Dr Rouhani did an amazing job placing my IUD!ive heard from different people how painful the process can be, but I had the easiest experience. I highly recommend Dr Rouhani for All OBGYN care! read more

Dana Wicker has the worst bedside manner I've ever experienced in any medical setting. She was rude, condescending, and just downright judgey. Her medical assistant couldn't even say half the things on my medical chart..."hepatic" is a very common medical term and she had zero clue what it meant. I didn't feel safe, comfortable, or listened to the entire time. I came here for years, and my original provider left. A family member recommended Dana, but honestly? Dana will only care about you and your health concerns IF you want a baby. If you don't want or have kids, she literally could NOT care less about you. She made it very obvious the type of "women's nurse" that she is. If you need an actual medical provider, please avoid Dana wicker. And sadly, time to avoid PfOBGYN as all providers are leaving the practice...and it's clear to see why. Please do your research and find a provider that cares about your body and your needs. Texas can be a scary place for women, and Dana does nothing to make it better or safer for us. read more

I don't know why this OBGYN center has anything less than 5 star reviews. Now that I've met Dr. Thoppil, I don't plan to go anywhere else. The day he retires will be a sad day for women's health. My only complaint is that it's impossible to reach anyone by phone unless you choose the option to speak to a nurse, but the quality of care far overrides this. read more

Happy with the office team here and the doctor was sweet and knowledgeable. I never felt rushed.

I would like to start by saying this 1 star is NOT A REFLECTION OF MY DR. Mahta Rouhani Binayao, MD She is Phenomenal !!! This is DIRECT REFLECTION of the front desk woman CARLA you are HORRRRRRIBLLLEEEEE at your job, and I hope other patients do not experience what I do when I come to this office. I have been to this office several times and EVERY single time I come to check in she NEVERRRRR acknowledge me I literally stand there 5-10 mins and she does not look up to even say one moment please or anything. She just sits on the phone as if she does not see me. She is very rude, disrespectful and should consider billing in the back out of sight of patients since she's not welcoming, or at the bare minimum cordial. Her customer service can use some SERIOUS HELP. Do Better! Mahta Rouhani Binayao, MD I adore you and I'm so sorry I had to leave this terrible review. I hope my front desk experience is better moving forward. Thank you for ALL that you do! You are AMAZING! read more

The staff is great and I have no issue with them, the reason for my 3 star review is I was referred by pflugerville OBGYN to go to ARA for an ultrasound, I got a message confirmation for my ultrasound stating I needed to pay big $$ out of pocket for this. When I reached out to the nurses they told me they do not run the authorization for you?? Update: they do indeed have an US machine on-site. My previous review was 3 stars cutting stars off for my issue with receiving imaging, which I felt was a fair review as the staff was amazing, office was clean and I felt comfortable there. However after this review I got a personal call from someone in the office which as much as I appreciate them trying to explain why they referred me to ARA.. this felt really strange! I have never called a pt personally to respond to a review on yelp but I guess that's just how they operate! read more

I was so happy to see Dr. Thoppil had an office closer to me. I have been seeing Dr. Thoppil for about five years and he's been one of the best doctors I've ever had. If it wasn't for him I wouldn't be a mother today. His attention to detail is what saved my pregnancy. The staff at this office has always been kind and attentive. From the time I come in to labs I have had nothing but a positive experience. I have moved an hour away and I still commute for my appointments because of the service I have received. read more

Pflugerville OBGYN - Dr. Thoppil will always be a part of our family! - Obstetricians & Gynecologists Near Me - Pflugerville, Texas

I am new to the austin/pf area, I was in search for a good practitioner for my women care. The location was very convenient for me (5 minutes) and the office was beautiful, clean, and organized. I am glad I chose this place, Dana Wicker, NP was awesome, she was very informative, kind, and professional. The exam was done timely and gentle. There was no wait at all except for less than five minutes at the front desk which is totally expected anywhere. I expect myself to continue to see her for all Ob/gyn needs. Also, note there is another women health office right next to it, so if you want to make an appointment here make sure you the address matches because I almost booked at the wrong place. read more

First time patient. Dr Abigail Justiss and her all female staff are wonderful! She was very attentive and compassionate. And GENTLE. She also listened to my concerns and questions and actually READ the questionnaire responses I supplied in the pre-appointment documents. (I'm always so disappointed when most Drs ask you to fill out all these questions and then never even look at them.) I've just walked out of her office and already referred another girl friend. I will definitely be less nervous to have my annual exams now that I've found her. read more

I had been a "customer" at another OBGYN practice locally. I never felt like a priority there nor did I feel my (at the time) unborn child(ren) were. I had some weird issues happen and tried calling "my" OBGYN for a few days. I never received a call back not did anyone ever answer the phone. Dr. Justiss' office not only answered my phone call but got me in immediately and made me feel SO much better about what was going on. I was NEVER made to feel like a burden. I was NEVER made to feel like just another patient. I was treated with kindness and respect. I am so glad my old OBGYN didn't answer my calls because otherwise I wouldn't have found Pflugerville OBGYN. The ENTIRE staff is amazing. read more

Yes, so I agree with all the 5 star reviews on the doctors here. Dr. Pepper has been such a breath of fresh air. He's honest, explains everything even in very concerning problems. I have been seeing him for a couple of years. So, when I had to come back and see him when I had a cyst on my ovary that we were watching that had grown, I knew he would make sure to give me the correct advice. So, we decided to to a blood test for cancer that came back negative then we were going to just remove the problem. A month later without going into medical information, things were progressively getting worse. So we needed to a biopsy that turned into a surgery. So Ariel the surgery scheduler called me Thursday the 22nd of June asking me what days were good. I told her any day was fine this really needed to be taken care of. She said we need 2 dates in case the 1st is booked. I said Fridays are the best for me so we both wrote down July 7th and 14th. She said she would call me back that day to let me know which she has scheduled. So, several days had passed... 5 to be exact and I hadn't heard from anyone about the surgery so I called the office. I spoke with 3 different people then finally asked if they could please just ask Dr. Pepper to give me a call because at this point I didn't know what was going on. My phone rang and it was Ariel who asked me what was going on. I said didn't anyone else of the 3 other people that work there tell you why I was calling?? She wanted me to start all over. So I was upset throw is not ok! I said you called me last week and said you were scheduling my surgery in July 7th or 14th. It's now June 26th you having called me back. She said she has a week to schedule surgeries. We'll, it's now June 28th and I still have not heard from anyone. The doctor, Ariel, or anyone with what is going on with my surgery. This is NOT ok! How do you treat people like this. You CAN NOT when patients are under treatment and already supposed to be scheduled for surgery just because they are confused with what is goin on or why it is taking so long ... not co tact or schedule the surgery for the patient. Pretty sure that's called malpractice!!!! So, here, on YELP I'm requesting that my surgery be scheduled and that MY doctor , Dr. Pepper give me a call as to wtf is going on!? Or Dr. Thoppil whom I've never met but just learned is the owner of this practice. Thanks, Luann read more

an hour agoNEW First let me say, I never actually had the opportunity to see the DR. The front desk woman, older, long salt and pepper hair, was absolutely HORRIBLE, like the worst. I would for sure be out of a job if I spoke to my clients and customers the was she does. We all know there can be anxiety in going to the lady Dr...you would expect a warmer welcome. She was less than that. Then Instead of being helpful she blasted my business to the man who was in the waiting room, yeah hello I'm not here because I want to be.....ugh.....so now I'm super uncomfortable... I am a new patient and of course she wants payment and insurance info, cool got that....wait you want me to give you a card to hold on file, no thanks I'll pay cash for my copay. NOPE you can't do that, you have to switch to a cash pay patient and pay 200$ upfront, regardless of insurance. She was unapologetic, rude, in my mind broke some HIPPA laws, and lost a customer. But probably not just one.... read more

Dr Thoppil and his staff took great care of our family throughout 9 months of pregnancy, a c-section at st Davids North, post-op, and circumcision of our son (by his colleague Dr S). Dr Thoppil puts you at ease with his expertise and kind manner, and I was especially impressed by how quickly he responds to questions/concerns, which is something a lot of providers struggle with. Shout out to Laura for her empathy and kindness as I navigated gestational diabetes. Also shout out to the wonderful staff member who did our ultrasounds (I apologize for not catching your name). Highly recommend this practice. read more

i had such a great experience here. Laura was so sweet, her warm presence really eased my nerves and helped me to feel more comfortable.

Dr. Thoppil and his staff are incredibly professional while also making you feel completely at ease. The staff is always smiling and never rushing you. The facility is impeccably clean and modern. I am just at the start of my fertility journey and Dr. Thoppil, Dr. Shepard, and Dana have already basically saved my life. I'm extremely grateful for them, and hope with all their proactive healthcare I am able to hopefully have Dr. Thoppil deliver my baby soon! read more

Called for a appointment and lady told me if I was more then 12 weeks pregnant they could not accept me which is weird don't recommend this place at all front desk lady was rude to me read more

First of all let me say I do like Dr Justiss. I've been a patient for over a year and have had great care. Unfortunately today when doing in for a visit I was refused care for not putting a credit card on file. I have insurance. I was told over a year ago I signed a document about putting a credit card on file. Today was the first time anyone mentioned anything to me about a credit card. Had I know before coming to the appointment I needed a credit card I wouldn't have even had an issue giving the card. However because I refused to give them my bank debit card to keep on file or I refused to pay for the visit in full instead of my copay I was refused medical care. Not to mention I took time off work only to be turned away. To top it all off there were two ladies I could see behind the wall through the glass window watching everything transpire. It was humiliating and handled very badly. I even offered to call them back with my credit card once I got home. They refused. If you are visiting this office make sure you have a credit card to put on file or they will refuse you medical care even though you have insurance! Update, I spoke with the Office Manager Pamela about my experience. Re-iterated I didn't have a problem putting the credit card on file but I should have been notified up front when I booked so I had it with me. Apparently it was never gotten from me before during my other visits. Was also told they wanted the card on file because they did not feel my insurance would cover the costs. I asked if anyone verified that before I came in. I was told they don't have the man power to do that. Provided feedback that perhaps clients should be told ahead of time if they will be expected to pay because insurance doesn't normally cover something. Also provided feedback that perhaps training staff of what is needed (i.e. credit card) before someone comes in so they have on hand what is needed at the appointment. After talking with Pamela I would think she would have asked about rescheduling my appointment. Nothing. read more

I had just recently moved to TX before finding out I was expecting our third. I am a high risk patient who needs to get on a certain medication right away to sustain my pregnancies. After calling dozens of doctors offices only to be left without an appointment for weeks or months I finally got to talk to someone who actually cared. The office staff at Pflugerville OBGYN listened to my concerns and sympathized with me. She got me scheduled for the next day! Dr. Thoppil is amazing as are the other drs in his practice! Hands down, this was the best experience I've had by far with an OBGYN office. read more

Easy getting in contact with the office. The provider spent time talking and getting to know my medical history.

Dr. Justiss had her office worker phone me at 8 am to ask what the purpose of my visit was, "considering she had an IUD to put in another patient". This is precisely where I should've cancelled! If you're not looking for an IUD, which seems to be her main concern- as posters and pamphlets are even in the bathroom! They're at every turn! It's her primary practice. Aside from that, she mainly handles obstetrics, so as a woman in her mid forties, I was irrelevant! She asked if I still menstruated, as if I was in my fifties. She had her office worker question me, then she asked the same questions, no attention to my given info. I heard her and her office workers talking and snickering outside the door as I changed for examination- very unprofessional! She entered, dirty handed and tried to shake- which I refused considering COVID-19 and Influenza! The office worker gave me a sheet for cover up, not a disposable but a filthy linen! Then she whipped out a medal speculum, which I've never had used on me, they're always disposable! She claimed they "wash them" which was absolutely worrisome considering those are supposed to be sent out for professional sterilization! It wasn't wrapped/unwrapped, which would've eased my concern. Very scary and sloppy! The office worker stood looking in to my vagina, which I find inappropriate, just stay towards the top of the patient, you don't need a look! Overall, I found the visit extremely uncomfortable! Dr Justiss was definitely ageist, and lacking genuine concern for my health. That was quite disappointing, am I too old to be cared for by my most intimate of physicians? I asked this, she paused and said: "Considering our location, (Pflugerville), I mostly see obstetric patients". Wow! She was not engaged, and seemed completely unconcerned for me and somewhat bored. The hygiene aspect was even worse! I do not recommend this practice! read more