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    Pferrman Floor Coverg

    3.7 (3 reviews)

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    McSwain Carpets & Floors

    McSwain Carpets & Floors

    (14 reviews)

    Anderson Township

    Mcswain carpet lost my business today...if I wanted rude, lazy, over priced, and unprofessional I…read morewould have done the carpets myself....was hoping to put in furniture tonight but instead I'm repairing walls.

    Unfortunately, we had a very bad experience with McSwain flooring and will never have them or an…read moreArmstrong floor in our house again. Be forewarned, neither company will stand behind their flooring and the "lifetime warranty" they sell you is meaningless. We purchased an Armstrong vinyl plank floor (A6899 Luxe Plank) from them for our kitchen. It was supposed to be their top-of-the-line floor and was sold with a lifetime warranty. We recently started a remodel of the kitchen with plans to keep the flooring in place. However, during construction, our contractor noticed that the vinyl planks were separating at the joints. We called McSwain, who in turn sent someone to the house (Paul I believe) and he was extremely rude and condescending. He basically said our issue was "an environmental" issue and they would not honor the warranty claim. With this news we opened a claim with Armstrong in the hopes that they would stand behind their product. Fast forward 5 months later and today they rejected the claim stating, " issue you are having with your flooring is not a warranted issue". No other information provided. Our kitchen is no different from any other kitchen, so their excuse of it being an "environmental" issue does not hold water. Especially given that they can't/won't explain what that even means. Steer clear of both McSwain's and Armstrong!

    Pferrman Floor Coverg - carpeting - Updated May 2026

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