The men that work there are incredibly rude. I only went to get new keys programmed to my car . I…read morecan't imagine someone coming here with a bigger issue. Just to clarify I'm talking about the service department and parts department. Also I'm writing this review right after getting my keys back..

Took in my Volvo for maintenance. Fair price, very nice to work with. Thanks to Travis and the…read morecrew. And they even washed my car!

Ryan and the team at Lewis were awesome. This was the most laid back, comfortable car purchase we…read morehave ever made without all the normal annoyances and frustrations. They aimed to make our life easier. We will definitely use them in the future and make the drive from Wichita without question.

On our road trip from Oregon to North Carolina, our engine light came on. Robert in the service…read morecenter had the part and made the time at 8am the next morning to fix our car up and got us back on the road by 11am. This car problem could have set us back and made our trip awful, but we were treated like real people. I feel very lucky we happened to break down here of all places.

During a road trip through the Midwest our check engine light came on in OK near KS. I tried 2…read moreother Ford dealerships and neither gave me the time of day to even read the code. We rolled into Hays, KS, on Thursday and called Lewis Ford late in the afternoon. They were able to get us in the next morning. Bad news...code revealed clogged filters in the cat convertor assembly, most likely stemming from the turbo boot blowing a week prior. The closest part was in Kentucky. Even under warranty and "next day" freight, the convertor did not arrive until the following Tuesday am. They had us up and running by 11:30am. Service Advisor Tyler Wolcott was great! He even provided us with a loaner so I could get our family to a flight home. He was surprised we made it as far as we did with the blockage... Lewis Ford fully met my customer service expectations! Even met some locals while there! : )

On our way to Florida from Colorado when we experienced a suddenly very rough running engine…read more Misfiring badly. Called to see if they could help us and got us in as soon as we got there. Diagnosed and fixed the problem and had us back on the road quickly at a fair price. Saved our trip. Could not be happier with the service.

Robert Brogden Hays service department denied a warranty claim that was approved by a different…read moredealership (I moved away while part was being shipped to that one). I have a GMC truck which had a poor application of film on the front grille, and it started flaking off. I brought it to the dealership which I purchased the new truck from and they approved the repair. They said that if the flaking had been caused by rock chips it wouldn't have been covered, but when they specifically looked for that they didn't see any evidence of it. They ordered a new grille and I told them that I would be moving so hopefully the part would arrive before I left. They said it should show up in time, but unfortunately it didn't arrive in time. I showed up to this dealership and told them this, and the service counter employee took my information down, and also took some pictures on their phone of the damage. They showed the service manager the next day and they replied that since the case was already being handled by a different dealership they couldn't do anything. When I asked if they needed me to call them and have them close it out, they then said "well actually it's because of rock damage so we can't fix it do to that." Needless to say I will remember this warranty denial after a separate dealership approved it when I go to purchase another new vehicle. Their reasoning seems so shady to me.

From the owner: Robert Brogden's Hays GMC is your destination for dependable vehicles and exceptional customer…read moreservice. We offer a wide range of new GMC models and pre-owned vehicles, plus expert service and convenient financing. Our team is dedicated to helping every customer find the perfect fit--without hassle or pressure. Whether you're browsing, buying, or booking service, we're here to deliver a smooth and satisfying experience every time.

While driving across country on interstate 70, we had a problem with the computer on our GMC Denali…read morethree-quarter ton pick up. We called James Chevrolet around 5:45 PM on a Thur night and a very kind and helpful man answered the phone. He explained that the service department was closed for the day, but he took all of our information and encouraged us to come in first thing in the morning and speak with the service department. He also informed us that he would leave them a note to expect us. He was kind enough to even give us lodging information for the night. We had called another dealer two hours away. They told us they could see us on Monday. We have a 2 Day drive to get home and needed to be to work by Monday. We were in a pinch. James went above and beyond with kindness and consideration and knowledge. I would highly recommend them to anyone who needs some service to their vehicle. We were in and out first thing Friday morning and back on the road! Thank you James Motors!

Headed back home to North Dakota and heard a noise coming from the rear end of my pick up. This…read moreplace was the only place open on Saturday and they were nice enough to look at my pick up. They told me the problem. Gave it a quick fix to make it home. Told me what I needed to do. Awesome help. Didn't charge me crazy shop prices. I would definitely recommend this place.

From the owner: We carry a big selection of used trucks. If you are looking for a Diesel truck we may have what…read moreyou are looking for. We do carry gas trucks as well, but Diesel trucks are what we specialize in. You can get in a Teel's Truck without any mechanical worries at all. We have an experienced shop on our property and take care of all issues a truck may have before and after the sale. If you need grill guards, running boards, hitches or spray bed liners we can help you with that also.

Great buying experience. Joe Sloan made the whole process idiot proof. I highly recommend both this…read moredealership and their staff. Mr. Sloan was patient and immediately responded to texts and calls.

From the owner: Car shopping should be fun, easy and hassle-free and thats exactly what youll find when you stop by…read moreAuto World in Hays, KS. In fact, its why Auto World has been named the No. 1 used car dealer in the area for over a decade! We are family owned and since 1983 have helped drivers all over the state find their dream car. Today, customers come from all over Kansas to visit us.Here at Auto World youll find a huge selection of pre-owned vehicles, including SUVs, trucks, minivans, sedans, crossover SUVs, hatchbacks and many more. Most importantly, our friendly staff and personalized shopping experience makes it easy to find your dream car. Know what youre looking for, but dont have the financing? You can get pre-approved at Auto World and our expert staff will work one-on-one with you to help you explore all the financing options available to you. Come see for yourself just how quick and easy it is to find your dream car at Auto World today!