Highly recommend this garage. They were very honest and quick with responding. They went out of the…read moreway to help me. Very kind folks.

Our gear shift was not going into drive so we called Dave's auto repair. He walked us through how…read moreto get to the shop 15 minutes before closing. He quickly diagnosed and repaired the problem and got us on our way! Excellent customer service!

We were on our way from Rock Springs Wy to Broken Arrow Ok when our transmission began acting up…read more We had to get a tow truck to get us back in to Hays. We decided on Mike's Auto for our car. It was later in the evening so we just left it there and got a hotel for the night. Mike called the next day to tell us he topped off all fluids but didn't know where our transmission fluid went and didn't know what was wrong with our car. He tells my husband on the phone the diag fee was $99. Mike was only concerned about repairing the water pump we already knew was going bad but we needed to get to OK so my husband could get to his job. We didn't have the time required to stay in Hays for that repair. He didn't even bother to drive the car and see if he could determine the problem, there was snow on the ground and we could see our tire tracks into the shop and right back out to where we had left it the night before. Fast forward, to us arriving at the shop to get our car, he charges us $153.99 when he told my husband $99 on the phone. All for fluids we didn't ask him to add. I'd find another repair shop if you want honesty and repairs done that are actually needed.

Mike's was super honest and could have taken advantage of our college kid that doesn't know much…read moreabout vehicles. It's nice to know there are still honest shops that will actually repair a vehicle versus just throw parts at it! Reasonable price and done in a timely manner on our 2016 Chevrolet Colorado.

my daughter's car broke down and through a rod. An estimate of over $11,000 was given. the engine…read morequote alone was $5,975.79. I looked it up and could buy one for $2,000 and change. Of course, I had no work done and they still charged me $152.95 for simply me starting the vehicle and them saying, "yup, it's got a thrown rod.". what a Mickey Mouse run around. steer clear or find you have an empty bank account!

we broke down due to overheating engine. they took the time to double check everything and were…read morehonest that the car didn't need further repairs!

On our trip from Kansas City to Colorado we stopped for a pit stop in Hays Kansas for some grub. We…read moreended up in the ditch after getting caught up in the classic "thought we were in park but actually in neutral" fiasco. Terry from 5 star rolled up with a smile and assessed the situation within a minute to avoid any further damage to the car. Had us pulled out and back on the road quickly. Best part besides old betsy still running was the fact Terry was happy to do it and the cost was dirt cheap to get us out of a sticky situation without jeopardizing the financials of our trip. If I could give a rating above 5 stars I would. Thank you guys so much

These guys here are my saving grace for auto repair. I moved from San Antonio, TX where finding a…read moremechanic as knowledgeable, quick, and where you don't have to return for the same problem is impossible. Where as at Five Star Auto Repair the guys are so nice and they not only explained to me what they were doing to where I could understand, they had my vehicle in and out in one day fixing my oil leak on my 2001 Saturn to where it never leaked again and I love them so much it's the ONLY shop I'll ever bring any vehicle I ever own too. I now have a 2014 Journey I bought from a dealer in Hays and the first week I had issues, after calling the service place for the dealership and I was told that they would only cover 10% I was so mad I took my car to Terry and he not only fixed the problem, he was able to see another issue I had not yet discovered and took care of it before I would've have been on the side of the road stranded and being a single mother of a 2yr old and GMA of a 4yr old, in my eyes I'll never go to another shop again. Sorry my review is so long but there's not enough space to let you know, if you need ANYTHING AUTO related, call Terry! The shop has moved to Commerce Pkwy so yelp is not very accurate with the address. Hopefully they will see to change it after reading this review. Five Star Auto Towing and Repair GO THERE!

We were in great need of a battery replacement. Napa referred us to a place called Staab but…read morethough they were standing around talking, they said they had no time to install a battery. I ended up going to five different places before finding Davis. These guys stopped what they were doing to help me get on the road. Thank you Dallas and team for taking care of my family and me when no one else we spoke with in Hays would. We are grateful to you guys.

Prompt courteous…read moreProfessional serviced our car in a hotel parking lot in freezing weather

Was here for a oil change took almost 3 hours and they aren't even busy will never be back !read more

Replaced three of our four RV tires quickly. Staff were super nice and helpful. Would definitely…read morerecommend.

my truck ( Freightliner) did breakdown near Hays, KS. I did call them for towing and Curte did show…read moreup in 45 min. and did a very excelent job with fare price. Nice people.

We had a coolant leak in out motor home and they were so nice. Took the time to work us in and…read moreNick was able to replace a hose. John was very prompt on answering the phone and getting us worked right in. Curt was a delight to work with. Would recommend them to anyone.

I purchased a vintage car from San Marcos California and planned an adventure to drive it back…read morepartially via Route 66 to my home in Kentucky. Along the way we ran into trouble approx 30 minutes west of Hays, Kansas on a Saturday night about 8 pm. The car was stuck in 4th gear and would simply not shift into any other gear. It felt like the linkage crumbled away. Luckily we made it off an exit to a rather desolate gas station and started googling who to call. After an hour with no luck, the gas station attendant gave us the number to Drexler's. I don't know how to explain, with the proper amount of emphasis, how Drexler's went above and beyond the call of duty, for complete strangers. First, this is a normal 9-5 shop and he answered at 9pm Saturday night. He sent a tow truck friend of his, who was also amazing by the way, to collect us and take us to his shop. He sent one of his technicians to meet us at the shop (again on a Saturday night) who opened a bay and let us park our rare and expensive vintage car securely overnight. The tech took our information and told us they would start bright and early Monday morning. The tow driver then dropped us at a local Motel 6 and we dug in to begin our long wait. Fast forward to Monday 8am . . . I get a call from Drexler's telling me the car was ready. Apparently, Drexler sent a tech to the shop on Sunday to complete the repairs well into the night, so we could restart our journey home as soon as possible. How do you even thank somebody for service like that. Such an amazing group of people. I hope you never break down on a long journey. But if you do, I sincerely hope it's near Drexler's in Hays, Kansas.

Amazing service. We took my son's truck to them in the morning, and it was done before noon. Great…read morevalue. They don't price gouge or try to talk you into things you don't need. Very straightforward, honest work. They were able to use the parts and supplies we had, so that saved us on the total bill. Very quick service. Call ahead and make an appointment, which may be a few weeks out because they are so good. Highly recommended!

Friendly, prompt service Cross Cory trip in subey…read more They installed coil packs, @ $200 ea for 4 units..oem price. After market product was installed instead which rarely go for more than $300 set..my subey mechanic discovered the much cheaper brand.. Was purchased from parts store. Total B.S. I asked for some money back, and got an argument. Thanks for the ripoff!, Bway Automotive.

our car broke down on the way back to colorado and Jeremy was excellent about getting us in, being…read morevery timely and overall excellent customer service. Recommend this place to anyone needing car repairs they are amazing and will take care of you.