I purchased a vintage car from San Marcos California and planned an adventure to drive it back…read morepartially via Route 66 to my home in Kentucky. Along the way we ran into trouble approx 30 minutes west of Hays, Kansas on a Saturday night about 8 pm. The car was stuck in 4th gear and would simply not shift into any other gear. It felt like the linkage crumbled away. Luckily we made it off an exit to a rather desolate gas station and started googling who to call. After an hour with no luck, the gas station attendant gave us the number to Drexler's. I don't know how to explain, with the proper amount of emphasis, how Drexler's went above and beyond the call of duty, for complete strangers. First, this is a normal 9-5 shop and he answered at 9pm Saturday night. He sent a tow truck friend of his, who was also amazing by the way, to collect us and take us to his shop. He sent one of his technicians to meet us at the shop (again on a Saturday night) who opened a bay and let us park our rare and expensive vintage car securely overnight. The tech took our information and told us they would start bright and early Monday morning. The tow driver then dropped us at a local Motel 6 and we dug in to begin our long wait. Fast forward to Monday 8am . . . I get a call from Drexler's telling me the car was ready. Apparently, Drexler sent a tech to the shop on Sunday to complete the repairs well into the night, so we could restart our journey home as soon as possible. How do you even thank somebody for service like that. Such an amazing group of people. I hope you never break down on a long journey. But if you do, I sincerely hope it's near Drexler's in Hays, Kansas.

Amazing service. We took my son's truck to them in the morning, and it was done before noon. Great…read morevalue. They don't price gouge or try to talk you into things you don't need. Very straightforward, honest work. They were able to use the parts and supplies we had, so that saved us on the total bill. Very quick service. Call ahead and make an appointment, which may be a few weeks out because they are so good. Highly recommended!

We were traveling from NY to CO and my husband had a flat. We were able to get the spare on and…read moremake it here about 15 minutes before they closed. While my husband was changing the tire, I called around and was able to confirm these guys had the tires we need. They told us that if we arrived after 6, the charge would be an after hour charge. They had us in and out in less than an hour plus one of the employees was super helpful and helped my husband duct tape the portion of bumper that was damaged by the tire, so that we could continue to CO. Everyone was super friendly and I can't say enough about how great the experience here was.

Was here for a oil change took almost 3 hours and they aren't even busy will never be back !read more

Quick & friendly service! We are from out of town and they were able to patch our tire quickly!…read moreVery impressed -- would come back again if we ever needed to while in Hays!

We were traveling to Colorado and broke the belt in our tire 30 miles away. Called Peerless and…read morethey were close to closing and made sure we got our tires changed!! Thank you so much guys!! Greatly appreciate it!!!

I needed to go in for what I thought was a transmission problem. My friend has recommended that I…read moretake my car here. After a few short hours, my car was done, fixed, cleaned up and taken care of with an excellent professional touch that I was incredibly satisfied with. I was charged only $42, when I could have expected around $100-$300 from a mechanic in my hometown due to their outrageous prices. I highly recommend this place to anyone who has an issue with their car. The staff was friendly and didn't make me feel like an idiot for not knowing what was wrong with my car.

Reasonable rates and quick service and willing to accommodate the customer! Drove from out of town…read moreand got me right in first thing!

This used to be my "go-to" place for tire rotation and oil change. They used to be efficient and…read morecourteous. I would typically arrive by 7:00 AM, when they opened and could easily get out of here in under 30 minuets when doing an oil change only. That is sadly, no longer the case. Due to understaffing, they can not get customers in and out quickly. The employees seem as frustrated as the customers which explains their grouchy exterior. I miss the former days and sadly will have to adjust my service. What sucks is I bought my tires here and typically get lifetime rotate and balance. This morning I arrived 7:07 am and was told "wait, we are just opening up" and it is now 8:34 and my car just finished.

Have to agree that their "service" no longer exists. Got there at 8 AM for an oil change and tire…read morerotation. Was told that it would be an hour to an hour and a half. There were two or three other vehicles already in the service bays. TWO HOURS later the oil change was done. My husband had already been waiting 45 minutes for me to pick him up after having a tooth extracted, so I told them I would have the tires rotated some other time. Went to get my vehicle and it was not with the other customer vehicles outside. Finally found it, just pulled a few feet out of the back bay doors behind the service department, all by itself, unlocked, with the driver's window halfway down. REALLY????!!!!! Will go anywhere but this Walmart for vehicle service from now on.

Stopped at Ward's when my front splash shield came loose during a road trip. Friendly woman at the…read moredesk (and a friendly dog) introduced me to Doug, who fixed it fast and got me back on the road. Honest, friendly, quick service. Highly recommend.

I had a major incident with the loss of a tire on I-70 on a Saturday afternoon. Not just a flat but…read moresheered off lug nuts into the ditch. I of course started my calling to AAA but without a defined destination and plan for repair I was dead in the water on getting a tow and continuing my trip. I made several phone calls to find that on a Saturday most places were closed but Ward's offered an emergency number to which I made a call and left a message. I made several more calls and my phone rang back. Not only did I get help with a place for repairs but I also received several great recommendations on a tow and how to handle my situation to get back on the way to my destination. Doug Ward's call back got me off the side of the road in less than an hour and I left my Jeep in his care. For the next few days we coordinated the repair and I was even given the option of picking up a part on my return trip to save on cost and speed to repair. I was taught a great deal about my vehicle and am co to using to learn more with Doug's help and not only did I get my jeep back on my return trip but I made a new friend. I can highly recommend Ward's automotive and local or just passing through please take advantage of a great place to get the help you need.

Thanks Dallas and Davis Automotive! We were traveling through Hays on the hottest day of the year…read more(102+ degrees) and the transmission in our car was not happy. We had 4 hours left in our trip - but wanted to make sure it would be safe to continue. We popped into Davis Automotive and Dallas took a look at it right away - without charge. The transmission itself is toast (recalled transmission - would have happened eventually) but the service and advice from Davis Automotive was great! Thanks again, Dallas! We made it home safely and, as you suggested, we took the transmission in for an overhaul. Keep up the good work- Debbie Beam Topeka, Kansas

We were in great need of a battery replacement. Napa referred us to a place called Staab but…read morethough they were standing around talking, they said they had no time to install a battery. I ended up going to five different places before finding Davis. These guys stopped what they were doing to help me get on the road. Thank you Dallas and team for taking care of my family and me when no one else we spoke with in Hays would. We are grateful to you guys.

We couldn't have been happier with the service from Joe at Dave's Auto Repair. When traveling…read moreacross country having car trouble leaves you feeling vulnerable but Joe worked hard for us to get the best outcome at the best price and get us back on the highway as efficiently as possible. My only regret is that he isn't in our hometown to take care of all of our vehicle needs! Highly recommend!

Highly recommend this garage. They were very honest and quick with responding. They went out of the…read moreway to help me. Very kind folks.