Exceptional experience from start to finish. Dr. Jodi is absolutely wonderful. She takes the time…read moreto explain everything and answered all of my questions in terminology I could understand. She even diagnosed a problem that I have been having for my entire life that was missed by several ENT specialists. The entire staff goes above and beyond to make you feel comfortable and relaxed. I couldn't be more pleased with my experience and highly recommend this dental practice.

Staff was very nice, but Dr Jodi made me feel like I was in a used car lot. After 3 days of…read morepressure with phone calls and me saying I can't afford it right now. I decided to get a second opinion. Found out only thing I need was an injection in my jaw and some PT. Be very careful if you go here do your research. Please if the smallest thing you do watch Diagnosis and Treatment of TMJ Disorders with Dr Michele Jehenson from Stanford on YouTube.

I would recommend this Orthodontic! Dr Heiner is super friendly and polite! I feel comfortable…read moreattending this practice and the staff is friendly as well. I'm so glad I am getting my teeth worked on through him. I have definitely seen improvements with my bite.

Sadly, I can no longer recommend this practice. My kids have been treated here for about 10 years…read morenow. My daughter's treatment went great and she finished about a year ago. My son's treatment/service has turned into a nightmare over the past year. Here's what we've been dealing with: -A high staff turnover rate. There is never the same workers when we go in. The ones we've interacted with seem very unfamiliar with my son's treatment plan. Heiner seems very impatient with staff at times even making comments to me personally about his frustrations and it makes for some awkward vibes. It was never like this until recently. - We drive 40 minutes each way to go here and have had 2 appointments in the last 2 months where we drove there for nothing. One, he called in sick as we were pulling in the parking lot for our appt. They couldn't even call me, they text me. The other, we went to the appt and they said they felt bad they should have called me and cancelled because he wasn't in and they couldn't help us. There was no respect for our wasted time what so ever. - They no longer answer the phone. I had tried to get thru several times in one day and instead of answer they text back (obv have caller id) and say they will call back. So weird and unprofessional to do biz like this. -Heiner has become frustrated with my son's lack of progress on closing a gap. Has made the comment numerous times that we are causing him to lose money because my son is over treatment time. This made me mad after about the 4th visit hearing this comment so I told him nicely to just remove the braces. He and staff were not happy about that. I was told by a worker there today that we are termed "non-compliant" now so if we need anything further they will "charge us whatever". I have no idea what she means but I don't really care anymore. We are done. -They've been telling me Heiner will call me for 2 months now. No call yet. Today I was told she can get my son an appt to just get his final retainer and end treatment but warned me of a high probability we still won't get to talk to him. To be honest, I don't really know what's going on here. Whether it's just a bad staff with bad communication or if Heiner just isn't into it anymore like he used to be I don't know. But the past year has been really bad for us and I look VERY forward to completing this treatment and being done with the place all together. The vibes are all bad and uncomfortable these days. And it makes me sad the way it is now vs. what it used to be.

dentist and reception and assistants are really nice fast and everything worked out wellread more

My experience was great ! I love the staff dearly everyone was amazing throughout my braces process…read more. I would definitely recommend.

Took my first son here abs had the BEST experience. Returned today with my other son and daughter…read more Such a great knowledgeable Dr. and staff. They also had fresh snow cones on the way out. Love the family vibe

The best orthodontist. Dr. Trosien is amazing Doctor. He is very intelligent and his skills of…read moreorthodontic care is phenomenal. I love going to his office. He has great staff members working to support him. As far as I am a patient for last few years. Dr. Trosien's office always has great events for kids. For example, snow ice for summer, Halloween Christmas and Easter for egg hunting. Dr. Trosien always makes patients so happy. I got a dozens of roses when I finish my ugly braces. I can't thank him and his staff enough. I used to live in Tracy and I travel from TX to get treatment by him. Dr. Trosien is amazing doctor.

I came to Dr. Chad as a university student years ago for Invisalign treatment. I am happy to say I…read morehave completed my treatment and am extremely happy with the results. Going through my before and afters was a very proud moment for me! Dr. Chad was extremely patient with me throughout this whole experience. In the middle of treatment I moved to San Diego and then San Francisco and he was able to see me on random weekends/Saturdays when I was in town. He also went above and beyond to personally send me my new trays, keep in contact with me so I could show him my progress, and send me home with a generous amount of chewies and other necessities during Invisalign treatment. Thank you Dr. Chad for sticking with me and being patient throughout my journey! It's been a fun ride and so well worth it.

Disappointed.I got braces for my son and they said it would be $77 for 18 months .Close to…read morefinishing the 18 months, I got a letter saying i owed close to $1k extra out of pocket because my insurance didn't cover. I have good insurance and I got the ceramic braces elsewhere and never paid anything extra out of pocket. My son got the metal ones and it didn't cover? How could they miss calculate that amount of difference. Just a warning for anyone to double check before they put braces here and not end up with this surprise.

I recently had some dental work done at Bluewater Dental, filling some small cavities, some bonding…read moretouch up, and a crown for one of my upper front teeth. Based on my experience with a hand full of dentists in the past, I can confidently say that Tony Nguyen, DDS, and his staff are at the top of the list when it comes to patient care. His chair side manners are impeccable. I have never had an experience where the dentist has been so professional. It was clearly apparent that his utmost priority was customer satisfaction and a positive experience. Whether it comes to patience, listening, caring, communication skills, or quality of work, Dr. Nguyen and his staff have earned my confidence and trust as a grateful patient. Thank you Bluewater Dental! -Marlon

Dr. Tony Nguyen is the absolute BEST there is. Dr. Nguyen…read moretruly has his patients best interests in mind and he is very gentle making sure you are comfortable through out your procedure. We have been patients of Dr. Nguyen for the past 17 years and will continue to see him for as long as he is practicing dentistry. In addition to a great dental experience his office staff is always friendly, pleasant and are great at communicating and do their best to work with your schedule when booking appointments.

After three kids and my constant teeth grinding my dentist noticed my teeth shifting. So, he…read moresuggested a braces consultation. From the calling about the consultation to my most recent appointment, Dr Hu and his entire staff have been very helpful, informative and professional. They helped me figure out how my insurance benefits work and what type of orthodontia worked the best for me. During the pandemic I found myself running out of bands and they were able to send me some through the mail. The whole experience has been the best I could hope for. I even have my daughter coming to see Dr Hu. She's been in braces for about 5 years now. After we moved from the East Coast, I went with another orthodontist first and regretted it right away. After only one visit, Dr Hu has been able to help her out (she has a very difficult problem) and we've gotten more from her visits with Dr Hu than we did with any previous orthodontist. I have also taken my 10 year old to see Dr Hu for a consultation. Since we are in the pre-orthodontia stage, this was merely for getting a game plan together since we know my son is going to need them. Dr Hu explained our options and we went with the more gentler route for now. I would highly recommend New Smile Orthodontics to anyone needing braces. They are easy to schedule with, very helpful, and willing to explain any limitations that they see may be a problem.

I have been with NEW SMILE for about 9 months and they have been so accommodating. Staff are very…read morefriendly & knowledgeable, they inform me well so I never feel lost with my visits. I am satisfied with the progress I've had so far since transferring here, with this care they have given me more confidence with my smile. I am very excited for the final results. I definitely recommend them

I rarely write Yelp reviews but I can't recommend Sierra Orthodontics enough. I honestly think I've…read morehad the best medical office experience I've ever had with Sierra Ortho! The entire staff has been so kind and knowledgeable from start to finish. Dr. Gune goes above and beyond to treat each patient with attention, care, and support informed by his extensive knowledge and clear passion for helping each patient. I've struggled with TMJ and jaw issues my whole life and have previously been dismissed by multiple dentists who simply told me "TMJ is hopeless" and "you'll just have to deal with it for life." After a single visit (that only cost $75), Dr. Gune provided me an individualized assessment of my jaw, comprehensive treatment plan, and practical tools that have already provided some much-needed relief and answers I've never had. Even his assistant was very knowledgeable about TMJ and gave me more helpful information and attention than I've received thus far. She was able to identify how ill-informed orthodontic treatments I received as a child may have impacted my current jaw issues as an adult, helping me answer the mysterious puzzle and give me hope for treatment. I was so surprised at how much time his staff spent with me going out of their way to teach me about my unique jaw, show me pictures, and provide treatment options that are doable and cost-effective. She even talked to me about my partner's Sleep Apnea and some possible treatment options for him (who I'd love to get into Sierra). As a grad student with limited funds, I assumed orthodontics were out of my price-range but Sierra Ortho is providing a payment plan that works for me. Their scheduling process is easy (text appointment reminders!), they have state-of-the-art technology (complete paperwork digitally before your visit), the office is beautiful, peaceful, and they pay attention to the little details that make a cozy and positive experience through and through. I wish I weren't moving out of the area or I'd love to continue working with Dr. Gune and his awesome staff! Even with my move, Dr. Gune is going out of his way to help make sure my treatment continues in a new city. It's clear he's not just trying to make money but genuinely wants each of his patients to receive amazing treatment and love their smile. Thanks Dr. Gune & everyone at Sierra for helping to solve my TMJ! :)

Nice staff, poor communication. After removing the cement from my teeth (removing braces), the tops…read moreof my teeth were essentially ground down without telling me why or even asking for consent. This has caused deep tooth pain and worries me of my future dental health. In addition, I was not alerted when white spots started to form under two sets of wires, which I could not possibly have seen. Had I known my cleaning methods weren't working under the second wire, I could and would have prevented this. Even before treatment, they informed me that braces would be painless, but this was false, and likely only said to convince me to use their services.

I really enjoyed my experience at Samra. The ladies there were very accommodating, friendly and…read moreanswered all my questions. I highly recommend to everyone

Worst experience ever, I would not recommend this Orthodontist office to anyone. Very…read moreunprofessional and money hungry. The office did not do a good job on my son's braces and when I went to the office to get assistance, Samra wants to charge me more money to put him back in braces even though I already paid over $4k for the initial braces, then there is the endless customer blaming. No accountability at all from Samra Orthodontics..... ZERO. If you want to be ripped off and receive crappy service then this office is for you. If I could give 0 stars I would. Never agian!!!

Thank you for the awesome service Dr West. I couldn't be more pleased…read more Very professional, polite, and caring. My children are in good hands here. I highly recommend Dr. West. 5 stars is not enough.

If I could give a ZERO rating I would! Scheduled the appt in January 2025, confirmed insurance…read moreinformation twice and nothing more was said. Then received over 50 text messages advising me to confirm appt, which I did and to fill out online paperwork which did as well. MORNING of my appt receive a text from another number advising me to call the office as my insurance was not valid, which knew was not true. Actually they are no longer in my network as of Jan 1, 2025 PRIOR TO ME MAKING THE APPT AND RECEIVING THE 50 TEXT MESSAGES confirming everything. When called the office the accounting mgr Kathy I believe was rude and talked over me avoiding why was I not told this information when making the appt. She was very rude and said "it is not our problem to confirm insurance", uhm yes it is! My teenager is now back to the drawing board, I have to pay for another scan at another office and he has SR pictures just months out but will have to deal with teeth issues in the pictures. I did my part to confirm everything and this office did not do theirs. RUDE RUDE RUDE RUDE! I would never recommend this place ever.