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    PetSmart

    2.6 (57 reviews)
    Closed 7:00 am - 9:00 pm
    Updated 1 week ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    PetSmart Photos

    From this Business

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    Reviews With Photos

    Pet smart haircut
    Carlos D.

    I wish I could give this business a negative number. My poor mut was matted so they make sign a waiver...I was under the impression they would at least give me my pup with his hair evenly cut but they did such a bad job. There are parts on his body where they didn't cut his hair. Then the girl whose name is Hailey was very hesitant to cut his hair. I wish I went with my instincts not to leave my dog with a novice groomer, but I did it anyway. They want me to go back to finish the job...ummmmm No I Will not be going back.

    Elle A.

    Pet smart not only cut my dog all over his body, to the point of him NEEDING TO WEAR A CONE, but refused to take any time brushing him out and completely shaved him to the skin. His tail is halfway shaved and he has a fluffy tail so it looks stupid- it literally makes no sense why they did it to his tail... He's moving to UC Berkeley next week to do service dog work and looks so horrible, I am very sad :( 10/10 DO NOT RECOMMEND THIS GROOMER I WISH I LISTENED TO REVIEWS!!! Fluffy pic is how cute he was before :(

    Betta
    Jade Z.

    Multiple dead/dying betta fish. It's so sad that these fish are just left to die on the shelf.

    Here is a photo showing her staples

    I would never take my dog here to get groomed again. We took two of our Shih Tzus. We got a call that one of them got nicked, and they said their protocol was to take them to the vet. They made it seem like it was something very small. When we picked her up we saw she had to get 6 staples! It was not a small nick! It was a big cut on her stomach. Our poor dog had to suffer with staples in her stomach for two weeks. Due to her cut they couldn't continue grooming her. Our other dog looked horrible. I should have never given them a chance. When I posted what they did on social media I received so many messages with other horror stories that other people have with them. If you can make the drive to Reedley I recommend you go to Pet Haven. They do such a good job. I needed a quick appointment, so that is why we tried Pet Smart, but I'll never do that again.

    Honestly the worst groomers. I have gave them plenty of chances. They are lazy. They just shave the dogs when it's just a lot of work. My dog looks hideous and why did they do that to his tail. This is ridiculous.

    Our fur babies excited to go have "spa day" with Jada!

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    11 years ago

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    Page 2 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    I spent over a $100 quite a few items and the coupon book at the register saved me $$$.

    Mentioned in 2 reviews

    Read more highlights

    Groomingdales - Neil and Shelby Skrinde

    Groomingdales

    (42 reviews)

    I posted before and after pictures for reference on how my 7 month old Australian Shepard looked…read more It was my 3rd time taking him here, and never had issues the first 2. Yes it's a long wait, but most groomers are. I took my boy Queso on Friday 5/10 and explained what I wanted. I said, absolutely no shave down because Aussies shouldn't be without their coat. The lady took notes and said something around the lines like " short, but not too short to mess up the coat". I was happy she understood the importance. When I picked him up at 1:00 pm, as soon as I walked in and before even seeing my dog....The lady said she wouldn't charge me and apologized for having accidentally shaved him completely. She said she wasn't fully paying attention to my instructions and "should've called me" but of course didn't. I was more sad than angry because my doggo loves to be out in the park and around our yard but now we have to be careful he doesn't get sunburned. I will no longer be coming here, but if you take your pup, perhaps stick around to be sure they get it right.

    I've taken my 2 dogs here for the past 6 months with no issues. As far as the grooming, I have no…read morecomplaints. They always did a good job. They did keep my dogs for over 4 hours each appointment, but I believe my dogs were treated well while there. My complaint is customer service oriented. I had an appointment, which I made 6 weeks prior. Work and life happened, and the appointment skipped my mind. I received a call from, who I guess was the owner, 20 mins after my appointment time. She was not happy and reminded me that I had an appointment. I apologized profusely and asked if it was to late to bring them in or reschedule. She chuckled at me and said "It's way to late to bring them in and we don't accept clients who don't call about their appointments." I was taken aback at her smugness and lack of regard for my apology and explanation. Keep in mind, I've never missed an appointment. On top of that, I've always tipped her very well. I was disgusted by the way I was treated. I was judged and dropped by this groomer with absolutely zero hesitation. I know they have a business to run, and I would totally understand if I had missed prior appointments. But that wasn't the case. If, for any reason, it's a possibility that you could forget about your appointment, I do not recommend Groomindales. They don't care. You will get a phone call, where you are belittled, and treated like you missed the appointment on purpose. And then they will drop your pets as clients. Horrible customer service and the owner/manager obviously thinks a-lot of herself. If I could give them less stars, I would.

    PetSmart - petstore - Updated May 2026

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