Amazing service every time. They saved my puppy at birth and over the last 6 years always on top of…read moreeverything. Clean and kind. Gentle with the animals and will give a step care program for them. Amazing!! My Dog is alive cause of them

This is a great place to get all your pet's needs. They do all vaccinations and the staff is very…read morefriendly. I highly recommend specially for new pet owners around the area.

Coming from our last place this vet is SO much more convenient in terms of travel time and cost…read more The time taken with our cats (attention to detail, helpful information, tips, answers to questions) were very much appreciated, and while we weren't there for an overly long amount of time, it felt like a very complete visit with an exceedingly competent staff. Both the techs and Dr Afshar handled our cats with care and skill, and we were given very helpful information on how to handle the weight gain of our chunkier-than-ideal cat who is already an active girl. A sign that makes me excited to continue coming back to this vet was how they recommended brushing our cats' teeth--sounds silly but our previous vet didn't mention it at all and we weren't aware it was a thing (we learn something new every day!)--and this to me, shows that they aren't just there to get the payment of future dental cleanings, but actually care about our cats' overall wellbeing. The exam room was also exceedingly adorable, the purple platforms on the wall for cats to jump up on really delighted me, and even though our cats weren't exactly in a jumping mood, they did seem to at least tolerate (if not enjoy) being put up there while we waited between providers coming in.

Great staff... From the front office to the backend. The Dr. is great took her time with my maltase…read moreduring his examination. Listen to my concerns and had good suggestions. Been to too many vets in LA and so far this one is the best.

If I could give this place more stars than 5, I would. Now that I have lived in the area long…read moreenough to have relied on them multiple times, I want to say that the whole team has taken such good care of me and my kitty. They never do any unnecessary procedures that would cost more, especially without checking with me first and having the patience to listen to my concerns. They are fast, helpful and make a stressful situation so much easier, every time. I have full trust in them so much now that I no longer worry in any pet emergency. I know I can always go there, and my cat and I are in good hands. The peace of mind is more valuable than I can ever express.

Dr HSU was great. Listened to all my concerns. All of the staff, from technicians to front deck are…read morevery kind and considerate.

This veterinary hospital is one of the best I've been to. Everyone was so sweet and kind and they…read moretook such great care of my dog. I moved back to LA around 3 ish years ago and have since been looking for a vet where I feel comfortable, nothing is rushed and prices are VERY reasonable compared to other places I've been to. I even was able to get somewhat of a last minute appointment with them and they were so great about calling to get me an even earlier time. I've had my fair share of visits with the vet because anytime somethings wrong with my dog, I try and get it checked out right away. The people here are very kind, thorough, they make sure to ask all the questions and also answer all the ones I have. Again, prices are super reasonable too especially with some others in the area I've tried out. If you're in the La Crescenta/ La Canada area, I HIGHLY recommend this place. Parking is also very convenient!

Please steer away from this unethical business. The staff are outright racist towards my brother…read moreand I and are denying treatment to our dog, telling us to seek services elsewhere. Telling us we are difficult, no we are not, we just don't appreciate liars. Pure and simple. Few appointments ago we noticed Dr Youn (owner as well), was giving us the run around and when we told him, please stop trying to upsell us, and let's just treat the problem we originally came for. He didn't like that. I call it how I see it. As for the staff, all dull and not friendly at all at least to us. I guess you have to be in their "La crescenta white" group, to be treated fairly. Very unethical place, and they treat dogs? Twisted. If you love your four legged friend, don't take your dog there. Again please approach with caution.

They have a great office. Usually 2 at the front desk and there are 5 vets who service this…read morelocation. I'm happy I found new medical care for my pets.

Dr. Pershing is awesome and so gentle with my little scaredy cat. I also have an older cat who sees…read moreanother veterinarian near the area we used to live before. They are good too, but I just get a more comfortable feel when I'm with Dr. Pershing. Thanks for your ongoing care for Mochi!

Dr. Leigh Trout is an absolutely wonderful vet. She always takes such great care of my dog and…read moreconsistently goes above and beyond to make sure he's healthy and comfortable. She's incredibly friendly, attentive, and truly takes the time to listen to any concerns I have. What I appreciate most is how patient and thorough she is, she never makes us feel rushed and always explains everything clearly. It's obvious she genuinely cares about her patients and their owners. I'm so grateful to have Dr. Trout looking after my dog and would highly recommend her to anyone looking for a compassionate and knowledgeable veterinarian! Front desk and staff is always kind as well.

I have to be honest about my experience with Media City Veterinary Medical Center. They have strong…read moreratings, a busy office, and clearly a large clientele, but after less than two years there, I became deeply dissatisfied with the pricing structure and the way concerns about costs were handled. The customer service was polite but basic. My biggest issue was how quickly appointments seemed to turn into extensive and extremely expensive treatment plans. It often felt like the moment you mentioned even a minor concern, you were presented with a long list of recommended labs, X-rays, and additional testing. I understand diagnostics are important, but the costs frequently felt excessive and overwhelming. One situation especially changed my view of the clinic. After already paying for an initial exam and testing, I was told a follow-up visit for the same condition would cost nearly as much as a brand-new office visit. When I questioned the pricing and suggested starting with lab work first before jumping into more testing, I was treated as if I were being difficult simply for asking reasonable questions and trying to be financially responsible. What frustrated me even more was later learning that some bloodwork could have been sent to an outside lab for nearly half the price, but that option was not presented upfront. Clients deserve transparency and choices, especially during costly veterinary care. The most upsetting part was being told I could no longer return to the clinic while my pet was still in the middle of treatment because management considered me "too disgruntled" over the fees. I found that extremely unprofessional. Questioning pricing should not automatically make a client a problem. Thankfully, I eventually found another veterinary clinic that was a much better fit for me and my pet calm, clean, transparent, and very thorough. They spent time explaining everything clearly without making me feel pressured or financially cornered. I'm not writing this to damage anyone's business. Media City Veterinary Medical Center obviously has many loyal customers. But clients also have a right to speak honestly about their experiences, and mine left me disappointed.

I established care with Holistika Veterinary Clinic in 2024 with one of my cats (I have two)…read more During my first visit I spent over $1,000 on consultation and services. Because of the cost, I needed some time before bringing my second cat in. During that time my second cat had a medical emergency -- a urinary blockage. I rushed him to the emergency vet, where the bill escalated quickly since everything was out of pocket. The emergency vet suggested that to save money, they could give me my cat's urine sample so my regular vet could run the lab tests instead of running them at the emergency hospital. I immediately called Holistika Vet because they were the only veterinarian I had an established relationship with. I was extremely distressed and crying because the emergency vet had told me there was a 50% chance my cat might not survive and that follow-up with my regular vet would be important. The receptionist told me it was their policy that they could not see my second cat because he had never been examined there before. I explained that I understood the policy but asked if they could at least run the urine tests (which I would pay for) to help us understand what caused the blockage. Unfortunately, I was told they could not do that either and that the tests would have to be done at the emergency hospital. The conversation felt very cold and unsympathetic during a moment that was extremely frightening for me as a pet owner. Fast forward to February 2026 -- I scheduled an appointment for both of my cats. A few days before the appointment I received an email canceling it, stating they would no longer see my pets because I had given attitude to the receptionist during the emergency call months earlier. I went in person to speak with management to explain the situation and my perspective. I was told they had no record of the conversation but were still refusing future care. For me, the most disappointing part of this experience was the lack of compassion during a very serious emergency and the refusal to even run a test that could have helped guide my cat's care. Thankfully, I have since found another holistic veterinarian in Glendale, California who has been incredibly supportive.

Our dog has been battling IBD since we adopted him in 2020. After his last flare up, we became…read morefrustrated with the regular commercial vet just constantly recommending harsh steroids - these are making him lose his hair and are not great for his skin and liver. We came here to look for more natural alternatives and met with Dr. Chau. In the short session we had today, we learned about options and recommendations we haven't heard before (herbs, additional tests, and many other potential solutions we can look into). We left feeling more optimistic about potential natural solutions for our fur baby. Our pup is aggressive and bit one of the techs during the saliva sampling - we were absolutely mortified and felt so terrible but the whole staff was so understanding. Everyone there is so sweet and we look forward to the partnership to find a long term solution for our dog. We left with Chinese herbs to help with his severe skin allergies so I'm excited to see if these help him out in the next few weeks! We will also have a follow up consultation once his food allergy test results come back (it's about a 2-3 week lead time).

I am so beyond grateful for Hillcrest. We have had multiple emergencies and scares with our dogs…read moreand they always fit us in asap and provide clear options and advice. Before Hillcrest, we had another vet for years - it could take days to get appointments, recommendations were unclear, and I always felt rushed. One of my dogs had chronic pancreatitis and we were constantly on medication, in and out of ERs, and felt helpless. Finding Hillcrest a few years was a relief. Dr K immediately recognized that my dog had serious food allergies - we changed him to vegan food and he hasn't had to be hospitalized since . They are kind and compassionate but straightforward and honest and will love your pets like their own. Dr K provides very clear financial estimates before proceeding so anyone complaining about cost knew what they were agreeing to in advance. Our dogs are our babies and I trust the folks at Hillcrest completely with keeping them safe and healthy.

This was June of 2025. I had just moved into the area & was looking to find a new veterinarian for…read moremy dog. Unfortunately, we went in sooner than expected for a small emergency. My dog has formed a small lump in between one of his paws & it was leaking puss. I went ahead & called Hillcrest & the receptionist was able to get me an appointment for the next day instead of having me come in as urgent. Once I was with the vet, they looked at his paw & concluded that this might have been caused by a fox tail. I tried to explain that I didn't believe that was the case since I had not walked my dog around the neighborhood yet nor were there any foxtails by my home. They were pretty convinced this was still the case despite me mentioning maybe an ingrown hair or some other cause. The vet didn't really listen to my opinion & instead recommended my dog either be given medication or go under the knife. Personally, recommending surgery was a ridiculous suggestion in my opinion. It felt scummy. I went with medication, bandaging & cleaning his wound. It totaled to about $403. In the end, the bandaging they did on my dog gave him a new wound that required me to take him to a different vet 2 weeks later. Turns out, the initial lump was just a symptom of my dog having allergies! Condensed Version: -Staff: Super friendly & accommodating. -Veterinarian: They could do better in listening to the owner, especially before jumping to surgery. -Location: Parking in the area was terrible. -Price: Expensive, $403, they kept insisting I buy certain things despite me saying I already had something similar. -Overall Impression: I appreciate the staff willing to accommodate us at the last minute. However, my dog developed a NEW wound due to their bandaging so I had to take him to a different vet. Recommending surgery was a big red flag to me, turns out, it was just allergies! I would have a hard time returning back in the future.

Dr. Kevin was prompt and I was able to get same day afternoon appointment after calling 2 other…read moreclinics on a Saturday morning. He communicated well and was very compassionate and gave us space in every possible way. I am still thinking about putting my 20-year-old cat to sleep but it has been getting better talking to ChatGPT

It has been a year since my beloved cat. my baby boy, Leon, passed away. It was my first time…read morelosing a cat, and everything happened so fast that I barely had time to process what I was thinking or doing for him. With Dr. Kevin's guidance, everything went smoothly, and he truly helped me feel that I made the right choice for Leon, without any guilt. I still remember how empathetic and compassionate he was, and how much that support helped me get through such a painful time. Thank you, Dr. Kevin, for everything you did It has stayed with me, even a year later. 진심으로 감사합니다. 존경을담아. Warmly, Eliya

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

We are incredibly grateful to Gemcore Veterinary Services for the compassion and care they showed…read moreduring one of the hardest days of our lives. Dr. Gonzalez was kind, patient, and thorough, taking the time to explain each step of the euthanasia process. She ensured our dog's maximum comfort throughout, even creating a makeshift pillow so he could rest peacefully. We were heartbroken, but her understanding and gentle approach gave us comfort while making the process completely painless and stress-free for our giant furbaby. She was available the same day and brought in a caring team afterward to respectfully and compassionately assist with our 132-pound dog. The thoughtfulness, professionalism, and empathy shown by Gemcore made an unbearable moment a little more bearable. We are deeply grateful and highly recommend them to anyone seeking a veterinary team that truly cares.