My dog loves going there and playing with all the other dogs! He has a great time and is always…read moreexcited to go back and tired when he gets home!

We've had a great experience with Puppy Haven (Johns Creek). Our golden retriever puppy Hutch is…read morevery high-energy and social, and this place has been perfect for him. He gets plenty of group play time and has clearly made a lot of canine friends. One of the funniest (and most reassuring) things is how excited he gets at drop-off--he bolts in like a kid seeing his friends at school and doesn't even glance back. He always comes home completely worn out. The staff is friendly and attentive, and the facility seems clean and well-maintained. Overall, a great option if you're looking for a safe, social environment for your dog.

Left our 2 cats for almost 2 weeks. Received daily updates including photos. They seemed content…read morethere.

my cat was absolutely loved and cared for . I got lots of pictures. My…read morecat is a very loving cat . i really would have appreciated his food intake or not. i thought was something that could be improved . He hated the cat litter and didn't poop while he was there ..overall I give you a 4 .

I have used this facility a few times for boarding and grooming. The last two times for grooming…read morehave not gone well. This last time has been very costly. Apparently my dog caught a bacterial infection after being groomed here. After spending $400 at the vet I don't think I will utilize this facility anymore. I like the people and they seem to like the animals, but I can't afford for my dog to have an infection. The time before this she apparently wasn't taken out and had an accident in my car. I expect more from professional people.

I have a 5-month-old puppy and it's such a relief having somewhere to take him while I'm working…read more Typical doggie daycares offer all-day play, which I'm not too fond of, since my little guy needs to rest in between playing. I love that PetSuites offers Puppy Preschool, where there's structured playtime and structured rest time. This also helps keep him on his potty schedule. He's always so happy when I drop him off in the morning (and this is coming from a puppy with major separation anxiety). I've been really impressed with the staff at this PetSuites. They're all friendly, genuinely seem to care about the animals, and will send me the cutest pictures of my little man at play. With COVID, they offer Curbside pickup and dropoff (or you can go in with a mask on). They have indoor and outdoor play areas (another thing I like about it here). It's a relatively new facility so it's super clean and modern-looking. I have a friend that takes their dog here for normal daycare, boarding, and grooming, and they love it! I would definitely recommend PetSuites!

Thank you so much Mr. Krishna for taking such great care of our fur baby Wesley while we were on…read morevacation last week! First time boarding our dog at this caring and lovely place. First we did two trails for 2-3 hours on two separate days so Wesley can get acclimated and it was a great idea. Mr. Krishna sends video and pictures I could see how our dog is doing. We will definitely revisit and we highly recommend.

I scheduled boarding with this company. Got a confirmation text. Called them about a week before my…read moretrip to confirm as I didn't hear back. And they told me that they wouldn't be open. I just wish the communication was better. Luckily I was able to find a backup sitter but it was a bit of an inconvenience.

I had an extremely upsetting experience with It's A Dog's Life, in Johns Creek, regarding the care…read moreof my dog, Scarlet Grace. After her stay, she came home visibly distressed and became increasingly lethargic. I rushed her to an emergency vet, where she required immediate care. The owner, Kristen, acknowledged this in writing and offered a $500 reimbursement to help with the vet expenses. Thatincident was over two months ago. I've followed up multiple times, professionally and respectfully, but I've received no response and no payment. While accidents can happen, how a business handles them afterward says everything. Their silence--after admitting responsibility--has forced me to share this publicly. I hope no other pet parent has to go through what we did.

It's a Dog Life -- but nothing about what we saw resembled a life any dog should ever be forced to…read morelive. This was our 6th time using daycare for our Australian Shepherd, Zeus, and what we experienced was beyond unacceptable. We trusted this place. We expected outdoor play, clean and sanitary conditions, real supervision, and staff who genuinely care about dogs. Instead, we walked into neglect. From the moment we arrived, the staff was rude, dismissive, and clearly annoyed by basic questions. When we dropped Zeus off and asked for a tour, we were bluntly told no manager was available and no tour could be given. No explanation. No reassurance. Just attitude. When we came back for pickup and asked again, we were told to wait so staff could "check on some things." That alone should have told us something was very wrong. What we saw after that made us angry, sick to our stomachs, and heartbroken. Multiple dogs were locked in kennels with no staff supervising at all. We personally witnessed kennel staff and groomers being unattentive, rude, and disengaged, including employees standing around or sitting on their phones instead of watching the dogs. Kennels were covered in dried urine and feces, and dogs were left sitting in it--no cleaning, no breaks, no compassion. Then we saw Zeus -- locked in a crate in the corner, shaking, crying, and terrified. Seeing our dog like that broke us. It was devastating. He looked scared, confused, and completely abandoned. Watching him tremble and cry in that crate made us feel sick, angry, and deeply depressed. No dog deserves to be treated that way--especially not in a place that claims to provide care. This was not a bad day. This was systemic neglect. We left furious, heartbroken, and ashamed that we trusted this place. We cancelled everything immediately and will never return. This was not daycare. This was dogs being warehoused, ignored, and emotionally broken. They call it It's a Dog Life -- but what we witnessed was cruelty, neglect, and suffering.

Best pet resort in town. They have regular boarding or you can add day care for a nominal fee. We…read morehave used this location for years and we've tried other spots around town but have found that Liberty Pet Resort and Wellness takes care of our dog best when we are away on a trip. Prices are reasonable and location is great. 5 stars and two thumbs up!

Amazong staff! They genuinely care about your pet!! Great prices for grooming…read more Had to wait 2 weeks for a shot for my pet as the doctor was only there 1x per month. (That was 6 months ago - so that issue may be resolved.)

Five star vet right here!!!!! The ladies at the front desk are always sweet, friendly, and…read moreresponsive. The lobby is always clean and if a dog makes it dirty they quickly clean it up. Now I cannot rave about our vet Dr Kaala enough. She takes her time, builds our dogs trust, and genuinely cares. From the moment she walks in the room, she is calm and kind, she gets on his level, and she takes her time to let him warm up. She is a wonderful example to her staff and sets a perfect tone. No matter how many times our dog walks away from her, she keeps her cool and encourages him back. She talks us through his care and makes sure all our questions are answered (yes we are those very involved dog parents). Dr Kaala is truly a gem and we are so grateful to have been recommended to go to her. We drive 40 minutes just go to Tiger Tails based of a recommendation from a friend who also drives that far! Dr Kaala is worth it and after two visits now we are clearly not going anywhere else.

Tiger Tails had been my dog's primary vet for at least 4 years. I brought my dog to Tiger Tails…read moreafter an emergency hospital visit the night before due to vomiting and fever. The emergency hospital had given him a fever-reducing shot that was supposed to last 24 hours. When we arrived at Tiger Tails first thing the next morning, we clearly told the staff and doctor about this and that it had only been 12 hours since it was given. The doctor took his temperature, did a quick checkup, and said he was fine -- then sent us home. We had pleaded that it was strange he wasn't eating or drinking and he was vomiting with hints of blood, but she kept insisting that he may have just ate something bad or just elder dog symptoms. Just 13 hours later, my dog passed away. I trusted Tiger Tails to take our concerns seriously and to monitor him properly after everything he had been through, but I feel that they dismissed his condition too easily. I am heartbroken and will never forget how this was handled. Please be cautious and make sure your pet gets the thorough care they deserve.

Our Great Pyrenees, Gracie, is sweet as pie. However, she is a MASSIVE challenge to groom…read more Unfortunately, she was quite naughty; she escaped and went exploring in a swamp just before our scheduled groom appointment. Lucky for us, we booked Iris. Iris is truly is a Super Hero Groomer‼Despite Gracie being the most dirty she's ever gotten, Iris got her back to her glorious pre swamp condition. She was SO CLEAN it seemed like magic, but I KNOW it took a TREMENDOUS amount of hard work and dedication to get Gracie clean, floofy and cuddle ready again. We are so grateful to Iris, and we cannot wait to live closer to PetSuites Cumming, so we can book Iris more frequently (minus the swamp‼), so Gracie always looks this MAGNIFICENT.

I work as a therapist in the Atlanta area, which means I've developed a pretty solid sense for…read moretruth versus spin -- and this situation did not require much of a BS detector. I've also developed quite a bit of compassion for the human condition. Over time, I've come to believe that true compassion isn't just about extending empathy -- it also means speaking up and holding people accountable when harm is done. So, in light of that, here is my first negative review: We brought our maltipoo, Maximus, to Petsuites in Cumming for daycare since his regular place was closed. When my husband picked him up, he noticed Maximus's ears looked smaller and were wet, so he brushed it off. But once they dried, it was obvious: someone had badly and unevenly cut the hair off both ears. I called Petsuites right away. The managers had already left, but I spoke to two employees -- one of whom had been with Maximus outside -- who claimed that "a piece of matted hair the size of two fingers on his left ear fell off," and insisted "100% no one cut your dog's hair." I explained this didn't make sense (as the before-and-after photos clearly show), but they kept denying it. The next day, the manager, Kayla, called me. She said she reviewed video footage and saw another dog chewing on Maximus's ear, gnawing off some of the hair, supposedly explaining the missing hair. When I asked about the clearly trimmed and uneven appearance on both ears, she offered no explanation but maintained, "I am confident no one cut the hair off his ears." Pet parents deserve transparency. If they had called me from the beginning to report what happened and offered to fix it, that would have shown accountability. But instead, they tried to cover it up with a bad haircut, waited until we discovered the problem, and then denied it. That's extremely concerning. If they can hide something so obvious, it makes me wonder what else might be happening behind closed doors. Prior to posting this, I gave Petsuites Cumming a chance to fully own up to what happened, but that was days ago, and here we are. So, I'm leaving this review to warn others. Pet parents -- unless you want a bad haircut you never asked for (and questionable honesty on top of it), please consider taking your pets elsewhere. Petsuites, Cumming -- do better.

Thank you for the care you showed to my Abby girl while I was away for many days. I Love to check…read morein on her and see someone always close and a hand to share a gentle pat. It brought my soul peace. I was real nervous about leaving her at first, but not anymore. I appreciate all you did thank you, Rhonda. JOB WELL DONE.

Duke loves visiting to play with his friends, and he sleeps good after his play date. Staff very…read morefriendly!

Caring cat people! Great experience…read more Easy check-in and check-out and feline forward. ~Mark S

Reasonable price I had to board my kitten for the first…read moretime... She had never been around other cats... I found her on the side of the highway... So I was very nervous when I had to leave her for a week! I had a work trip come up and Whiskers On Kittens took care of her! I took a tour before the boarding and asked a bunch of questions... Of course it was hard leaving my kitten and I was worried... But they communicated with me every day, sent photos and videos, and answered my questions about how she was interacting, and if she was eating and all those other crazy cat Mom things... I have another trip coming up and I will be boarding her again and I'm so grateful that I know she'll be safe!