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    PetSmart

    3.6 (5 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 week ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

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    Bannock Animal Medical Center - Our Hospital, 2003

    Bannock Animal Medical Center

    (11 reviews)

    I'm sad to leave the review that I am: I started with them when I got my puppy. I paid for the…read morepuppy package, and was very happy with the care we received. We just went in for his first year's vaccinations, which aren't a part of the puppy package, of course, since he's over a year. I was offered to buy the vaccination package, which will supposedly include all of the vaccinations for my dog for his life. I was happy to participate in their new program because I'd had such great experiences for the first year. When we went to check out, they charged me for the vaccination package *and* today's vaccination fee. Apparently, if one buys the package, it doesn't count for the current year, or maybe only if your appointment is on the same day as when you buy the package - which is presumably the majority of the people to whom they market the package: those who are getting vaccinations. When I asked for clarification, I was told the charge was correct. I cannot fathom how buying a package which pays for the dog's vaccinations *does not include the dog's vaccination fees*. It's pure dishonest marketing, at the very least. They're already expensive, but if the business practices are honest, and the quality is good, I'm happy to pay a little extra... but if they're not honest? I'll have to take my dogs somewhere else from now on.

    Horrible place!! You never ever get to see or talk to a licensed vet! They lie about your animals…read morecondition to up the price of the visit! Then they tell me $118 to have my sweet cat cremated, they never told me it was an additional $77.25 to get his ashes back until 2 days later! Had I known that I would have just brought his body home and buried him! When you try to dispute anything with the so-called manager, she is rude and argumentative and actually called me a liar!! I've spent almost $800 at this plAce in the last 6 months and now they have me questioning how much was hyped up bullshit just to get my money!! Don't do business there!! They lie and withhold information because all you are is a dollar sign to them! They could give a shit less about your animal!!

    Pocatello Pet Lodge - Quincy's first grooming.

    Pocatello Pet Lodge

    (24 reviews)

    I am heartbroken and furious. My 13-month-old golden retriever, Maple, was attacked during her…read morefirst overnight stay at Pocatello Pet Lodge on July 18-19, 2025. She came home with at least 13 puncture wounds across her back, ribs, and neck. No staff member informed me of the injuries, and no one even noticed they had occurred. Before this, Maple loved daycare here. But in April 2025, the facility was bought by Best Friends Pet Care, and the quality of care has drastically declined. When I dropped Maple off for her overnight stay, the staff was rude, disorganized, and admitted they didn't even have a kennel ("house") ready for her. Despite purchasing their highest-tier package and bringing her crate, they kept her in a temporary chain-link kennel the entire time. Additionally, I did not receive the 'bedtime photo' I paid for until after her stay was over. The photo, attached, shows she did not sleep in her crate, as they promised and claimed. When I discovered her wounds at home, I immediately called. The manager and staff were unaware Maple had been attacked. Based on her numerous injuries and her timid personality, this was not a single bite--it was a prolonged, unsupervised attack, possibly by multiple dogs. Staff later admitted they are severely understaffed and required by corporate policy to book at 110% capacity. Although they refunded her stay and offered to cover the vet bill, they claimed they could not identify which dog(s) harmed her. This means the aggressive dog(s) has not been banned or separated and may still be attending daycare and boarding. I will never take my dog back, and I strongly recommend you do not either. Maple survived only because of her size--if this had happened to a smaller dog, I believe it would have been fatal.

    This place is amazing! I've started taking my dogs in to self groom them and everyone is super…read morehelpful and nice. They have the best prices plus products to wash and groom your dogs. Plus a punch card! I highly recommend these guys to everyone that see my dogs

    PetSmart - pet_training - Updated May 2026

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