I'm sad to leave the review that I am: I started with them when I got my puppy. I paid for the…read morepuppy package, and was very happy with the care we received. We just went in for his first year's vaccinations, which aren't a part of the puppy package, of course, since he's over a year. I was offered to buy the vaccination package, which will supposedly include all of the vaccinations for my dog for his life. I was happy to participate in their new program because I'd had such great experiences for the first year. When we went to check out, they charged me for the vaccination package *and* today's vaccination fee. Apparently, if one buys the package, it doesn't count for the current year, or maybe only if your appointment is on the same day as when you buy the package - which is presumably the majority of the people to whom they market the package: those who are getting vaccinations. When I asked for clarification, I was told the charge was correct. I cannot fathom how buying a package which pays for the dog's vaccinations *does not include the dog's vaccination fees*. It's pure dishonest marketing, at the very least. They're already expensive, but if the business practices are honest, and the quality is good, I'm happy to pay a little extra... but if they're not honest? I'll have to take my dogs somewhere else from now on.

Horrible place!! You never ever get to see or talk to a licensed vet! They lie about your animals…read morecondition to up the price of the visit! Then they tell me $118 to have my sweet cat cremated, they never told me it was an additional $77.25 to get his ashes back until 2 days later! Had I known that I would have just brought his body home and buried him! When you try to dispute anything with the so-called manager, she is rude and argumentative and actually called me a liar!! I've spent almost $800 at this plAce in the last 6 months and now they have me questioning how much was hyped up bullshit just to get my money!! Don't do business there!! They lie and withhold information because all you are is a dollar sign to them! They could give a shit less about your animal!!

Mistie Badders of BK9 really helped me turn my 3.5 month old Belgian Malinois, Harriet, in a new…read moredirection. I was having a very hard time with training because Harriet was quite aggressive towards me. I didn't think that I wanted to keep her because I was afraid of what she would be like at 1 year, dangerous. After an initial meeting with Mistie she told me a lot about Harriet's personality and why Harriet was acting the way she was. With Mistie's Basic Training package Harriet made HUGE improvements. At this time Harriet is only 5 months old and still has a lot to learn. However, if not for Mistie I would not have kept my beautiful and very smart Harriet. Thank you, Mistie.

I took my dog Phil to see Mistie, from the recommendation from a friend. Phil has some social…read moreanxieties and gets really nervous around strangers and barks at strangers because of it. After 1 week with Mistie, I am able to take him out and about without him barking at strangers. Phil is a totally different dog now, for the better. Worth the drive to Idaho from Utah.

Great people, inexcusably poor lighting. With 70% of the lights deliberately turned off it made…read morereading the small labels on food really difficult. My son finally used his phone to illuminate them. It's a corporate thing that the employees have no control over. Stupid and counterproductive idea, I'm going back to Pet Smart.

Every time I check out with Shawn as the cashier my day improves a little bit. Excellent customer…read moreservice from him, very friendly and bubbly. We need more people like him in the world

Mike was fantastic with our two dogs! And more importantly, he trained us. He packed in so many…read moreuseful tips during our time together, and made sure we got lots of hands on experience. We're already seeing results after the first visit! Can't recommend him enough.

I can't say enough about the incredible results we have experienced since Mike started training our…read moreenergetic young Lab. Before Mike came along walks were a chore, now she stays right with us and can even be off leash. He has taught her to go to her bed and stay there, to stay back from the door and not charge out of it when it is opened, to walk calmly up and down the stairs, and so much more! Additionally he taught us the behaviors we need to have as owners in order to get the results we want out of training. Mike doesn't just teach your dog the basics, he really listens to what your needs and desires are and custom tailors the training to bring you the desired outcome. I tell everyone I know that Mike is the man to call when it comes to training your dog. As we start to look for another dog to join our family I know setting up training with Mike will be the first call we make!

I'm from out of town but for many years on my visits...the mom ran it first,now it's the next…read moregeneration! They do an EXCELLENT job! I currently have a poodle and a shih tzu and they came back perfect! Call in advance and be on time-price is reasonable but don't be late!!!

From the owner: Local groomers serving Pocatello ID and surrounding areas. Brooke and Lisa have been in business…read morefor over 28 years and would love to take care of your pets. We groom small and large breed dogs. We also groom and care for your feline friends. Give us a call today!

I am heartbroken and furious. My 13-month-old golden retriever, Maple, was attacked during her…read morefirst overnight stay at Pocatello Pet Lodge on July 18-19, 2025. She came home with at least 13 puncture wounds across her back, ribs, and neck. No staff member informed me of the injuries, and no one even noticed they had occurred. Before this, Maple loved daycare here. But in April 2025, the facility was bought by Best Friends Pet Care, and the quality of care has drastically declined. When I dropped Maple off for her overnight stay, the staff was rude, disorganized, and admitted they didn't even have a kennel ("house") ready for her. Despite purchasing their highest-tier package and bringing her crate, they kept her in a temporary chain-link kennel the entire time. Additionally, I did not receive the 'bedtime photo' I paid for until after her stay was over. The photo, attached, shows she did not sleep in her crate, as they promised and claimed. When I discovered her wounds at home, I immediately called. The manager and staff were unaware Maple had been attacked. Based on her numerous injuries and her timid personality, this was not a single bite--it was a prolonged, unsupervised attack, possibly by multiple dogs. Staff later admitted they are severely understaffed and required by corporate policy to book at 110% capacity. Although they refunded her stay and offered to cover the vet bill, they claimed they could not identify which dog(s) harmed her. This means the aggressive dog(s) has not been banned or separated and may still be attending daycare and boarding. I will never take my dog back, and I strongly recommend you do not either. Maple survived only because of her size--if this had happened to a smaller dog, I believe it would have been fatal.

This place is amazing! I've started taking my dogs in to self groom them and everyone is super…read morehelpful and nice. They have the best prices plus products to wash and groom your dogs. Plus a punch card! I highly recommend these guys to everyone that see my dogs

Up-date on Rosie's progress. Our Rosie is a kind and gentle dog. TK Hot observed Rose and changed…read moretheir training to Rosie's needs. It's paying off. Jodie our trainer spent extra time building Rosie's confidence. Most trainers would just tell you that your dog doesn't have what it takes and send her back. Not TK, they worked at Rosie's pace. Rosie has now passed the gun acclamation test without a flinch. She is doing great at the chase, point and retrieve. Jodie told us that Rosie has a wonderful, natural point. We could not be happier. Thanks TK Hot Retrievers for your patience and persistence training Rosie. It is greatly appreciated. Looking forward to Rosies graduation More to come Robert

What a great team! Jim and Donny have trained multiple dogs for me over the years, love all the…read moreprivate lessons I got after my dog finished training which were so critical!

We have found a solution and gladly share it. Trustedhousesitters.com…read moreWe have had 7 people come and sit for us. Only 1 not great experience but she was young. Still she treated the dogs good. They come to your home. You do not pay them. They see the world. Sitters have background checks, reviews, identity verifications. We have been very pleased and met some great people. Our first sitters were from France! Check it out.

I went to the facilities for a tour. When I was there I noticed the dogs were sad looking and…read morenervous. They were laying on cement without even a mat or toys to keep them company. I didn't see any staff interacting with them and didn't even seem excited to be there. Prices were high and so were the add on prices. I wasn't impressed in the least. I found a much better place to leave my precious fur babies with where the staff was happy to be there and lots more for the dogs to do and the prices were more in line. Every time we arrive at our boarding facility our dogs are so happy to be there they sometimes even forget to say bye to us. They take the dogs on walks to the park, down by the greenbelt, and have so many more service options and discounts for multiple pups staying together. Please don't go to Ameripet in Idaho Falls Idaho.

I trust Jeff with our dogs 100%. You can tell he really knows what he's doing. My dogs are excited…read moreto go there and play with the others! They get lots of playtime, lots of love, lots of whatever they need. His facility is nice, clean, and well thought out. The dogs have a large play yard. Dip N Clip boarding rates are straightforward and affordable! As long as I'm a dog owner, I'll be a Dip N Clip customer.

The nicest ppl and best doodle groomers around. Hands down…read more Always willing to work with you.