I got into a pinch and needed to board my pit bull, Daisy, when the entire family went on a out of…read moretown trip. I'd heard good things, so I made last minute arrangements here. Since I'd never kenneled Daisy, she was never vaccinated for kennel cough. The staff said, "no problem! Who is your vet?" And took Daisy to my vet for the required shot. Their service enabled the whole family to leave on time without me having to make the arrangements. The kennel is very clean and the staff were fantastic. They greeted Daisy and we're kind and gentle with her. Upon pick up, the staff provided several photos of Daisy's activities with a detailed report of how her stay went. I was thrilled knowing Daisy was so well cared for while I was gone. Having never used a kennel before I lack experience, but I am certain the high level of service I received sets a high bar for any other kennel service to meet!

I am heartbroken and furious. My 13-month-old golden retriever, Maple, was attacked during her…read morefirst overnight stay at Pocatello Pet Lodge on July 18-19, 2025. She came home with at least 13 puncture wounds across her back, ribs, and neck. No staff member informed me of the injuries, and no one even noticed they had occurred. Before this, Maple loved daycare here. But in April 2025, the facility was bought by Best Friends Pet Care, and the quality of care has drastically declined. When I dropped Maple off for her overnight stay, the staff was rude, disorganized, and admitted they didn't even have a kennel ("house") ready for her. Despite purchasing their highest-tier package and bringing her crate, they kept her in a temporary chain-link kennel the entire time. Additionally, I did not receive the 'bedtime photo' I paid for until after her stay was over. The photo, attached, shows she did not sleep in her crate, as they promised and claimed. When I discovered her wounds at home, I immediately called. The manager and staff were unaware Maple had been attacked. Based on her numerous injuries and her timid personality, this was not a single bite--it was a prolonged, unsupervised attack, possibly by multiple dogs. Staff later admitted they are severely understaffed and required by corporate policy to book at 110% capacity. Although they refunded her stay and offered to cover the vet bill, they claimed they could not identify which dog(s) harmed her. This means the aggressive dog(s) has not been banned or separated and may still be attending daycare and boarding. I will never take my dog back, and I strongly recommend you do not either. Maple survived only because of her size--if this had happened to a smaller dog, I believe it would have been fatal.

I've been boarding my cats here for the past few years when I go out of town, and I intend to…read morecontinue that. I've never had any problems here! The staff are always friendly, and my cats have always been well cared for and looked after. Five stars all around!

I just picked up my four cats and two dogs after six days. My cats were NEGLECTED!!!!!! They are…read moretraumatized!!!!!!Their cat cages were all filthy!!!!! Litter, feces and urine everywhere! Not cleaned in days!!!!! They were all covered in it, especially two of them!!!! Only half of their food was gone. I was told they weren't eating! So I guess they stopped feeding them!!!!!!! The dog bed, blanket and feeding mat all reaked of urine!!!!! I can't express how horrible I feel leaving my fur babies with people who could care less about the animals that are left in their care!!!!!! If I could sue them I would!!!! DO NOT LEAVE YOUR FUR BABIES IN THIS HORRIBLE PLACE!!!!

Mike was fantastic with our two dogs! And more importantly, he trained us. He packed in so many…read moreuseful tips during our time together, and made sure we got lots of hands on experience. We're already seeing results after the first visit! Can't recommend him enough.

I can't say enough about the incredible results we have experienced since Mike started training our…read moreenergetic young Lab. Before Mike came along walks were a chore, now she stays right with us and can even be off leash. He has taught her to go to her bed and stay there, to stay back from the door and not charge out of it when it is opened, to walk calmly up and down the stairs, and so much more! Additionally he taught us the behaviors we need to have as owners in order to get the results we want out of training. Mike doesn't just teach your dog the basics, he really listens to what your needs and desires are and custom tailors the training to bring you the desired outcome. I tell everyone I know that Mike is the man to call when it comes to training your dog. As we start to look for another dog to join our family I know setting up training with Mike will be the first call we make!

My dogs have never been so excited to go to the groomers. Cori Ann loves my 2 dogs and she does a…read moregreat job for a great price. I highly recommend her and Lucky Dog.

The best groomer you can find! Prices and service you can't beat. Cori Ann loves animals and it…read moreshows!

Been great! Started taking a foster Husky here last year and she loves it. And they loved her…read more After she was adopted I started bringing my Mal/Shepherd mix and it's been great. Everyone is always friendly and my dog gets excited when we arrive. Great place for your dog to socialize with other dogs. Both dogs I have taken to the pet lodge come home exhausted. Which to me, means they had a great time!

Our dog has spent several weeks at the Pet Lodge when we travel out-of-state to visit family. He…read moreis placed in the group for larger dogs and enjoys playing with others both inside and outdoors. We believe he is well cared for and socialized during his visits. If you need overnight or daycare for your dog, we would recommend considering the Pet Lodge based on our positive experiences.

Community Animal Hospital is a great place to take your pets for their medical care. The staff and…read moreDr. Alpert are very knowledgeable and understandable. They are always willing to help your pet and lost pets while providing the utmost care. I take my 5 dog and 2 cats to them. I totally trust them with my pets needs. Dr. Alpert truly cares about your pets and she shows great appreciation to responsible pet owners. I value her expert advise. She is very direct and that's what I love about her. When my pet needs something they don't have time to beat around the bush. She is very assertive and gets things done in a quickly positive manner. I don't trust just anyone to my pets needs they are my furkids and to be able to trust a veterinarian clinic speaks volumes. In May 2012 I had to make a hard decision and put my kitty to rest. I was a crying mess. It wasn't easy to let my kitty go, but because of the condition he was in it was the best for him. Dr. Alpert and her staff were so understanding and comforted me and my kitty through the whole process and he was able to pass peacefully. They are really flexible always willing to take your pet in with or without an appointment. They will take the time to get to know you and your pet. They all work hard to make sure you have a pleasant experience. I cannot thank them enough for the hard work and dedication towards me and my family. Because of them I have 5 healthy puppy dogs and 2 rambunctious kitties. Another great feature that I absolutely adore about Community is they are involved in so many community events and functions. They truly care and are very compassionate about their work. Animal lovers at their finest. Thank you Community, I look forward to the many years of giving you my business. I cannot thank you enough for your hard work.

Sadly had my little dog pass away a couple weeks before Christmas and they were the biggest help…read more They got here in that day and I had her back within a week. Originally they told me it was going to be two weeks or but, I got her remains, along with some paw prints quicker than expected. I was a wreck on the phone but they were so kind and understanding. They also sent me a card in the mail after this whole experience. I would definitely come back to this hospital with any of my pet needs thank you Dr. Knight and her whole team.