I am heartbroken and furious. My 13-month-old golden retriever, Maple, was attacked during her…read morefirst overnight stay at Pocatello Pet Lodge on July 18-19, 2025. She came home with at least 13 puncture wounds across her back, ribs, and neck. No staff member informed me of the injuries, and no one even noticed they had occurred. Before this, Maple loved daycare here. But in April 2025, the facility was bought by Best Friends Pet Care, and the quality of care has drastically declined. When I dropped Maple off for her overnight stay, the staff was rude, disorganized, and admitted they didn't even have a kennel ("house") ready for her. Despite purchasing their highest-tier package and bringing her crate, they kept her in a temporary chain-link kennel the entire time. Additionally, I did not receive the 'bedtime photo' I paid for until after her stay was over. The photo, attached, shows she did not sleep in her crate, as they promised and claimed. When I discovered her wounds at home, I immediately called. The manager and staff were unaware Maple had been attacked. Based on her numerous injuries and her timid personality, this was not a single bite--it was a prolonged, unsupervised attack, possibly by multiple dogs. Staff later admitted they are severely understaffed and required by corporate policy to book at 110% capacity. Although they refunded her stay and offered to cover the vet bill, they claimed they could not identify which dog(s) harmed her. This means the aggressive dog(s) has not been banned or separated and may still be attending daycare and boarding. I will never take my dog back, and I strongly recommend you do not either. Maple survived only because of her size--if this had happened to a smaller dog, I believe it would have been fatal.

This place is amazing! I've started taking my dogs in to self groom them and everyone is super…read morehelpful and nice. They have the best prices plus products to wash and groom your dogs. Plus a punch card! I highly recommend these guys to everyone that see my dogs

Been great! Started taking a foster Husky here last year and she loves it. And they loved her…read more After she was adopted I started bringing my Mal/Shepherd mix and it's been great. Everyone is always friendly and my dog gets excited when we arrive. Great place for your dog to socialize with other dogs. Both dogs I have taken to the pet lodge come home exhausted. Which to me, means they had a great time!

Our dog has spent several weeks at the Pet Lodge when we travel out-of-state to visit family. He…read moreis placed in the group for larger dogs and enjoys playing with others both inside and outdoors. We believe he is well cared for and socialized during his visits. If you need overnight or daycare for your dog, we would recommend considering the Pet Lodge based on our positive experiences.

You know your dog's are well taken care of here when you pull up and they make a beeline for the…read morefront door! Dogs run the joint.. they are all roaming around and playing together all day long. They're only kenneled overnight while they sleep. They allow you to leave their beds, toys, etc for them. The staff is super nice and are hard core dog lovers. I may be driving my dogs all the way here from Nevada to Idaho to board them when I leave the country. They do grooming, so I had my dogs groomed the day of pickup. I picked them up smelling clean and beautiful!!

I just love Wiggles N Waggles. We've been bringing out two dogs to Theresa and her wonderful crew…read morefor around a year. My doggies get lots of interaction with both humans and other dogs out in the play yard. It's a very social boarding kennel and the dogs get out and about on the grounds and in the grooming salon a lot. They really are part of a big family there! We wouldn't board them anywhere else!

Very nice groomer, and a nice kennel for daytime doggy play. Our dog loves to go there (once she…read morerealizes where she is going), and that's a good indicator - dogs have an amazing ability to detect who is good and friendly versus someone to "watch out for". She of course is also happy when she is picked up, but her exuberance shows she had a good day. Works for me!

This business is fantastic with my Mini-Australian Shepherd. I get her groomed here and she loves…read moreit. The groomers are gentle, respectful, and very good. She looks so much better after a bath and some areas trimmed, including her nails. When my dog is with someone who doesn't respect her she comes home and will not allow us to touch her until the next day. After she has been groomed at Animal Oasis she is loving, happy, and wanting to play with us. The good news is that I can take her and let her play until they are ready to begin the grooming and then pick her up at the end of the day. She is a extrovert and loves to play with other dogs. I have not used their overnight boarding facilities so I can't speak to that aspect of the business.

I have been trying to phone this business for over an hour to make a reservation to board my dog…read morefor one night while we stay in Lava Hot Springs. Nothing but a busy signal. I haven't heard a busy signal in years. No voicemail or recorded message in 2018? Whaaaat? Are you kidding? Their competition in McCammen answered on the first ring. My puppy will be staying at the Mystery Lake Kennels in McCammen. These guys need to step it up. Update: five hours later phone is still busy.

I should have checked into this facility further. I boarded my three Yorkies for 6 days. This was…read moretheir first ever boarding experience. Some of the things that were wrong about this visit. 1. I sent along 5 t shirts, one to be given to them each day. Two shirts were given to them, the other three left folded in the bag. How hard is it to put a t shirt into a kennel each day? Especially when it comforts them? 2. I asked that they pay attention to my oldest girl as she doesn't eat when stressed. I gave them canned food to entice her. They only used 1 can and she came home visibly skinnier. 3. When I picked her up. she was also visibly stressed - wet face and hoarse from barking. Could they not call and ask how they could help her? I could have had some anti anxiety medication brought for her. 4. I called several times while away (gave up after I couldn't get through more than once), NO ANSWER AND NO RETURN MESSAGE. the one time they answered when I asked how they were, the worker didn't know what dogs I was talking about. She quickly tried to recover but it was obvious she had no clue. I am so disappointed in the care they DID NOT receive.

Sammy's hair was out-of-control, so I made an appointment with the groomer section of this facility…read moreand they did a fabulous job. He even came out with a "fall" colorful bandanna wrapped around his neck. The staff is friendly and listened to my request. Side note: I had to wait almost a week for this appointment so call ahead because they're busy. Also the front door is locked; you have to press the doorbell button to get inside.

We have found a solution and gladly share it. Trustedhousesitters.com…read moreWe have had 7 people come and sit for us. Only 1 not great experience but she was young. Still she treated the dogs good. They come to your home. You do not pay them. They see the world. Sitters have background checks, reviews, identity verifications. We have been very pleased and met some great people. Our first sitters were from France! Check it out.

I went to the facilities for a tour. When I was there I noticed the dogs were sad looking and…read morenervous. They were laying on cement without even a mat or toys to keep them company. I didn't see any staff interacting with them and didn't even seem excited to be there. Prices were high and so were the add on prices. I wasn't impressed in the least. I found a much better place to leave my precious fur babies with where the staff was happy to be there and lots more for the dogs to do and the prices were more in line. Every time we arrive at our boarding facility our dogs are so happy to be there they sometimes even forget to say bye to us. They take the dogs on walks to the park, down by the greenbelt, and have so many more service options and discounts for multiple pups staying together. Please don't go to Ameripet in Idaho Falls Idaho.

We've rescued seven Rottweilers over the years, five of them with tough backgrounds, and we've…read morenever needed a trainer -- until we met our latest boy. He was a year old and had spent his entire life in an outdoor kennel with no socialization. He was terrified of everything: cars, stairs, people, even being inside a house. His anxiety and behavior were so extreme that we were completely housebound. Our vet had to come to us because he couldn't handle a clinic visit, and he only allowed one of us to give him the shots he needed. We were out of options and didn't know what to do. After months of searching, we found Julie Holbrook at Megan's Boarding & Kennel, and she was the turning point. She took him for four weeks through her board and train program and gave him structure, manners, and the ability to actually learn. I know he was probably one of the most challenging dogs she's ever worked with, but she never gave up on him. When he came back, he was a different dog. Not perfect -- we still work with him every day -- but manageable, teachable, and no longer running our lives. Julie gave us the tools to continue his progress and helped us understand how to handle him. If she can train our dog (and I'm not exaggerating when I say he was wild, on a scale of 1 - 10 he is a 25). Julie can train any dog. Don't give up -- your dog might just need the right trainer, and for us, Julie was the answer. Even after training, Megan's Boarding & Kennel has continued to support his growth. He now attends doggie daycare and can even stay overnight for boarding -- something we never thought would be possible. Their team has helped him build confidence around other dogs and people, and it's made a huge difference in his socialization. We're incredibly grateful for the ongoing care and support. The change hasn't just been obvious to us -- it's something everyone around us has noticed. Friends and neighbors who were once nervous around him now comment on what a different dog he is now. Even our vet was amazed at the difference during his last visit. It's been a complete transformation, and we owe it all to Julie and the team at Megan's. They gave our dog a second chance -- and gave us our life back.

Best place in the world I wouldn't take my dogs anywhere else. She has excellent doggie daycare…read morewith attentive staff and you can really tell she loves the dogs all of them.

Our 2 pups spent the day so that we could move into a new home. They both got baths and nail trims…read more They came home very happy, clean, and tired. They were very happy doggies!

We took our miniature schnauzer there for a professional groom and she came out of there absolutely…read morebutchered! When we showed our dog to the manager , she explained it was a new groomer, but declined to provide a refund or even a partial refund for a completely incorrect cut for the breed. We will never take any dog back in and pay the cost of a "professional groom" when a groomer may still be in the schooling stage and not even bother to do research to ensure they are doing their job correctly.

The owners and staff love dogs. The doggies get potty breaks, play time with dogs their size, food…read moreand fresh water. The boarding area is indoors and kept at a comfortable temperature. The most happy thing for Lil'Bear is he gets to bark and play. When we come home the next morning he looks for his playmates and is disappointed they aren't in the backyard. I know he is safe, treated with kindness and care. Check it out. You and your doggo will be happy you did.