I got into a pinch and needed to board my pit bull, Daisy, when the entire family went on a out of…read moretown trip. I'd heard good things, so I made last minute arrangements here. Since I'd never kenneled Daisy, she was never vaccinated for kennel cough. The staff said, "no problem! Who is your vet?" And took Daisy to my vet for the required shot. Their service enabled the whole family to leave on time without me having to make the arrangements. The kennel is very clean and the staff were fantastic. They greeted Daisy and we're kind and gentle with her. Upon pick up, the staff provided several photos of Daisy's activities with a detailed report of how her stay went. I was thrilled knowing Daisy was so well cared for while I was gone. Having never used a kennel before I lack experience, but I am certain the high level of service I received sets a high bar for any other kennel service to meet!

I am heartbroken and furious. My 13-month-old golden retriever, Maple, was attacked during her…read morefirst overnight stay at Pocatello Pet Lodge on July 18-19, 2025. She came home with at least 13 puncture wounds across her back, ribs, and neck. No staff member informed me of the injuries, and no one even noticed they had occurred. Before this, Maple loved daycare here. But in April 2025, the facility was bought by Best Friends Pet Care, and the quality of care has drastically declined. When I dropped Maple off for her overnight stay, the staff was rude, disorganized, and admitted they didn't even have a kennel ("house") ready for her. Despite purchasing their highest-tier package and bringing her crate, they kept her in a temporary chain-link kennel the entire time. Additionally, I did not receive the 'bedtime photo' I paid for until after her stay was over. The photo, attached, shows she did not sleep in her crate, as they promised and claimed. When I discovered her wounds at home, I immediately called. The manager and staff were unaware Maple had been attacked. Based on her numerous injuries and her timid personality, this was not a single bite--it was a prolonged, unsupervised attack, possibly by multiple dogs. Staff later admitted they are severely understaffed and required by corporate policy to book at 110% capacity. Although they refunded her stay and offered to cover the vet bill, they claimed they could not identify which dog(s) harmed her. This means the aggressive dog(s) has not been banned or separated and may still be attending daycare and boarding. I will never take my dog back, and I strongly recommend you do not either. Maple survived only because of her size--if this had happened to a smaller dog, I believe it would have been fatal.

Community Animal Hospital is a great place to take your pets for their medical care. The staff and…read moreDr. Alpert are very knowledgeable and understandable. They are always willing to help your pet and lost pets while providing the utmost care. I take my 5 dog and 2 cats to them. I totally trust them with my pets needs. Dr. Alpert truly cares about your pets and she shows great appreciation to responsible pet owners. I value her expert advise. She is very direct and that's what I love about her. When my pet needs something they don't have time to beat around the bush. She is very assertive and gets things done in a quickly positive manner. I don't trust just anyone to my pets needs they are my furkids and to be able to trust a veterinarian clinic speaks volumes. In May 2012 I had to make a hard decision and put my kitty to rest. I was a crying mess. It wasn't easy to let my kitty go, but because of the condition he was in it was the best for him. Dr. Alpert and her staff were so understanding and comforted me and my kitty through the whole process and he was able to pass peacefully. They are really flexible always willing to take your pet in with or without an appointment. They will take the time to get to know you and your pet. They all work hard to make sure you have a pleasant experience. I cannot thank them enough for the hard work and dedication towards me and my family. Because of them I have 5 healthy puppy dogs and 2 rambunctious kitties. Another great feature that I absolutely adore about Community is they are involved in so many community events and functions. They truly care and are very compassionate about their work. Animal lovers at their finest. Thank you Community, I look forward to the many years of giving you my business. I cannot thank you enough for your hard work.

Sadly had my little dog pass away a couple weeks before Christmas and they were the biggest help…read more They got here in that day and I had her back within a week. Originally they told me it was going to be two weeks or but, I got her remains, along with some paw prints quicker than expected. I was a wreck on the phone but they were so kind and understanding. They also sent me a card in the mail after this whole experience. I would definitely come back to this hospital with any of my pet needs thank you Dr. Knight and her whole team.

I should have checked into this facility further. I boarded my three Yorkies for 6 days. This was…read moretheir first ever boarding experience. Some of the things that were wrong about this visit. 1. I sent along 5 t shirts, one to be given to them each day. Two shirts were given to them, the other three left folded in the bag. How hard is it to put a t shirt into a kennel each day? Especially when it comforts them? 2. I asked that they pay attention to my oldest girl as she doesn't eat when stressed. I gave them canned food to entice her. They only used 1 can and she came home visibly skinnier. 3. When I picked her up. she was also visibly stressed - wet face and hoarse from barking. Could they not call and ask how they could help her? I could have had some anti anxiety medication brought for her. 4. I called several times while away (gave up after I couldn't get through more than once), NO ANSWER AND NO RETURN MESSAGE. the one time they answered when I asked how they were, the worker didn't know what dogs I was talking about. She quickly tried to recover but it was obvious she had no clue. I am so disappointed in the care they DID NOT receive.

Sammy's hair was out-of-control, so I made an appointment with the groomer section of this facility…read moreand they did a fabulous job. He even came out with a "fall" colorful bandanna wrapped around his neck. The staff is friendly and listened to my request. Side note: I had to wait almost a week for this appointment so call ahead because they're busy. Also the front door is locked; you have to press the doorbell button to get inside.

Great service! I have found them to be very accommodating when I need to have my dog's nail…read moretrimmed.

The best clip joint ever. The owners are so kind and professional. My neighbor's dog felt the vibe…read moreand our visit was a positive experience.

We have been completely satisfied with the docs and staff at Alta for the past 9 years. We've had…read morethree cats and two dogs who were patients there. We had a cat who had received an erroneous diagnosis from somewhere else. Our vet was able to correctly diagnose Bill's condition. Together we came up with a plan of care for him. He was able to live well for another 3 years with the proper treatment. Currently we have a dog with pretty bad arthritis in both of her elbows. We have been using alternative therapies as well as pain meds to keep her mobile and active. We've used red laser light therapy as well as acupuncture. These modalities have been helpful. The staff love her and treat her so kindly.

This was my first visit with my new puppy. From the phone call until my appointment every…read moreinteraction has been wonderful. When I arrived I didn't experience a long wait and I found out the offer plans where you can pay for the basic needs of a pet monthly. Which is super helpful to be able to plan for. I am glad this is the vet hospital I decided to take my little baby to.

Ten years ago, I purchased this dog (see photo) at McKee's. If I remember correctly, I paid around…read more$230 for him. Overall, I'd say this was a satisfactory purchase. Sometimes, his mouth smells like an outdoor fish market on a hot summer day. He tries to lick inside of my nose, and when he succeeds, I get no satisfaction from anything I eat or smell for up to 4 hours. This is probably his most major defect. The smell issue was once compounded when he returned from outside having found something dead/decaying/from hell to roll around in. I couldn't find the source, but he could, and continued to do so occasionally for weeks. Does not seem to react well to water. Begins to shake and squeal. I would say, he's pretty attractively designed, but everyone's tastes are different. I have been told that he's adorable, and also that he looks like furry Bob Newhart on stilts. He currently dons a plastic cone, due to an unfortunate allergy to low-calorie dog food, which I suspect to be an intentional form of protest. Once, he ate a bag of sugar-coated ibuprofen and survived. Due to this, and the fact that he has held up well over the course of several cross-country moves, I can conclude he is made of quality material. Requires upkeep, food, pets.

I haven't been to McKees for many years. I was pleasantly surprised at the variety of fish and…read morebirds available. They had several breeds of dogs for under $300 making them affordable. Staff was nice and answered all of my crazy questions!

My dogs have never been so excited to go to the groomers. Cori Ann loves my 2 dogs and she does a…read moregreat job for a great price. I highly recommend her and Lucky Dog.

The best groomer you can find! Prices and service you can't beat. Cori Ann loves animals and it…read moreshows!