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    PetSmart

    3.2 (19 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Jeffrey W.

    Nothing extraordinary about this chain shop, other than being able to find everything I needed easily. Especially, since it is a smaller store than most others. I had an item return for refund and did not have any trouble. The PetSmart employee that assisted was very pleasant and helpful.

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    11 months ago

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    7 months ago

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    5 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    10 years ago

    Helpful 1
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    11 years ago

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    6 years ago

    This is a great place to get your dog groomed. Amber is wonderful and she did an amazing job with my Husky. Highly recommend.

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    Photo of Pamela B.
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    11 years ago

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    15 years ago

    Helpful 2
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    14 years ago

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    7 years ago

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    13 years ago

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    5 years ago

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    8 years ago

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    10 years ago

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    10 years ago

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Was in a rush to get my kitty in a decent carrier.

    Mentioned in 2 reviews

    Read more highlights

    Jill's Pet Resort

    Jill's Pet Resort

    (39 reviews)

    My two dogs were boarded for the first time at this place for one week. The pet resort was very…read moreclean and smelled great upon entry. Check in was efficient after an employee took them back I never got any updates while I was away. It would seem to be an easy text to assure me that they were safe and doing well. A picture or two would have been welcomed. When I asked how they did the person taking my money said "fine". That s didn't settle for me. The price charged was a lot and I couldn't afford all the extras like play time with the other dogs for $20+ per day per dog so I could see them play on a camera. I thought that would be part of boarding. Not here. It is a beautiful building and location but I won't be bringing them to this place again unless they offer more services with boarding. And I had to pay a holiday bonus charge for 5 of the days for each dog.

    I prefer to leave my older dachshund here over all of the other kennels I've tried in the last…read morethree years. I drive an hour to get to Jill's Pet Resort because I trust them. The dogs who are arriving and leaving do not have that panicked, manic behavior that some displayed at one kennel where I live. I can pay for an extra time outside for him after the kennel has closed for the day, and for a suite where I can watch him on a live feed. The staff is courteous and professional, the facility is clean and well kept inside and out, and although I hate leaving him anywhere, this has been the best option I have found.

    Wild Child Dog Training - Odin practicing on site.

    Wild Child Dog Training

    (4 reviews)

    I joined with WCDT for puppy training with my little guy Odin. I wanted a trainer specifically that…read moredidn't soley rely on shock collar training due to the small size of my dog (as well as I knew I would not be comfortable following through with that type of training at home). From my first conversation, this decision was never met with an issue in our communications which was my reason for moving forward with training my pup with this fabulous duo. There was great communication, and lots of post regarding my Odin's progress between in person visits. My wants in training were clearly defined, discussed and implemented over his in-stay with the facility. I had some reservations with my tiny 3lb spoiled puppy with his paw lotion, eye wipes and holiday themed attire amongst giant working dogs at first; but it was shortly deemed irrelevant as he decided he was just a big dog in disguise disputing my attempts otherwise lol! I am very grateful for the leadership, knowledge and help WCDT has given myself and my pup. Taking on a new puppy was not part of my 2025, and I am very appreciative of the advice and knowledge extended with the program offered. (As well as the minor therapist sessions in listening to me talk about my dog that had recently passed; I appreciate that more than I can express.) I would 100% recommend!

    Wish I took my dog to receive training from Wild Child from the very beginning! I have so much…read moreregrets paying hundreds of dollars on another training facility instead of taking him here. I was referred to Wild Child from our local PetSmart. I inquired through email for their Stay and Train program as I wanted my dog to be boarded but also not forget his training or pick up bad habits. My dog stayed here for 5 days. I obsessively stalked their Instagram for updates as they post cute videos of my dog once a day. I can tell he was well taken care of and so happy to be there. Upon pickup, I felt like my dog was a new boy! They worked on him with door manners and he doesn't bolt out the door. My other concern was jumping on people. We passed by a man and my dog actually sat down right in front of him and got lots of pets! I was so impressed!! My dog also seemed more relaxed. He was a hyper furball who needed to be up and running 24/7 before I dropped him off at Wild Child. Now he's okay with laying down and chilling. He is also fine with taking naps in his crate now! He used to bark for hours on end when I crate him during the day. I can't wait to take him back. My dog seemed very sad to leave this facility and I'm sure he would be so thrilled to return. Thank you for taking great care of my furbaby.

    Pet Spa

    Pet Spa

    (6 reviews)

    I thought this place was great until they allowed my fur baby to be viciously attacked by another…read moredog. Then had the nerve to lie to me and tell me that she was bitten on her throat THRU THE CAGE she was in. Now U look at these pics and tell me how she can be attacked thru a cage in this manner?! Im totally livid because my dog is the sweetest and would never attack another dog and then to be lied to my face on top of it?? Im never bringing my dog here again, and I suggest you dont either.

    On 5/17/2022 we took our Golden Doodle to this place to be groomed, after returning home our dog…read morewas in distress. Our dog has been dragging her behind since we had arrived home. I know that is normal ,but what wasn't normal was her reactions. As she tried to drink water, she would stop as if someone was touching her. She was clearly not comfortable standing and walking. This continued all night and even as she tried to eat (she usually inhales her food). The next day all these actions continued. Upon inspection she had been trimmed (shaved actually) around her anus and also on the bridge of her nose. It got to the point of being all red like a diaper rash. She was obviously in pain. We took pictures to document the areas.That is when we decided to back to the spa. We returned to the groomer on 5/19/2022. When I questioned the groomer as to how long she had been a groomer, she said 3yrs. I showed her the bridge of her nose first. She looked at me confused and said what?????? What???? I said look at it, it's red!!!! I didn't do that!!!! We'll I certainly didn't.. then to her anal area, it was raw an red all over a 2-3"area. Again what!!!! She said she didn't have time for this and stood in the hall doorway. The supposed manager(who was behind the desk during this encounter)stepped in looked at the area an said sorry, what do you want me to do!!! I said if she doesn't know how to trim Golden Doodles be honest with your clients she shouldn't be allowed. She really had no explanation .. I asked for the owner was told it was the veterinarian Dr. Ridgefield next door. I went directly over to the next building and asked to see the Dr., the receptionist had been informed I was coming, and quickly said he was at lunch 1-2. I waited over an hr. with my dog in the reception room. At approx. 2:20 I was brought into an examine room. I explained to the tech what had happened. She looked, said nothing and Dr. Ridgefield came in. as owner of the pet spa and a vet I explained to him the situation. He tried to look at her, but his hands were trembling so much ,he asked for assistance from his tech. I was told "dogs don't always stay still". I know that. They also can't be sheered too close in 2 different areas either!! I previously was fortunate to adopt a greyhound for 11of her 13yrs. I know how abused animals act. He claimed his groomer was good, and never had a complaint before!! That doesn't mean it didn't happen. The physical rawness of the area's were from where they had to drain her anal sacks Dr. Ridgefield explained!!!!!! That was never even an issue and never told to me. This is the 1sttime in her 3 1/2 yrs has she been returned to me with rawness on her nose and bottom. He sat there and looked at me and said "what do you want me to do?' I said obviously your groomer needs more training, no dog should endure this EVER. I said if that is how You feel You should not be a caregiver to animals. Maybe you should get out of the BUSINESS!!!!! Animals care should come 1st. I told him he was rude an ignorant!!! Actually he was acting like a pompous ass. HE REALLY DIDN'T CARE. I left very upset. I highly suggest anyone considering taking their animals to Dr Ridgefield's for vet visits or his other business Pet SPA 1804 South Glenburnie road New Bern N C PLEASE think twice. Ours animals are our responsibility, there care is in our hands. I can't believe how this can EVER take place or be allowed. WE are the voices for our pets!!!!!!

    PetSmart - petstore - Updated May 2026

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