Our sweet golden was attacked by an aggressive dog and sustained serious injuries. Staff did a…read moregreat job getting him to the vet, but owner didn't notify us and was extremely rude when she did call. Vetting process is extremely flawed. If you love your pet, use caution when using their service.

Cassie is AMAZING!! She loves all the animals and does her best to put them at ease. My Golden…read moreRetriever loves her and the Howl A Day resort!!!

Spoke with David he's very passionate about dogs and care from a young stage. I enjoyed our chat…read morevery much. I also scheduled to start training. Looking forward to our time together. Thank you!

There is a video circulating of a GSD in training that is being lifted off the ground during a…read moretraining session after showing aggression . The dog is hanging from its collar being visibly choked. Is this your method of training? If so it is excessive, cruel and absolutely inappropriate. You are using training methods that further aggression in dogs and owners who lose them. Get out of this business. You don't know what you are doing with dogs with behavioral issues.

We've had our little boy Nikki groomed at a few PetSmart grooming salons (Orem Utah, Green Bay…read moreWisconsin, Gaylord, etc...) and the grooming salon Saginaw, Michigan has always been the best... especially "Holly", she is a fantastic groomer. Holly is very patient with our little guy Nikki, and is very good at doing what we ask her to do. We recommend her 110% ....Holly gets 10 stars from us. Thank Holly for be such a great groomer for our Nikki.

Everything is grossly overpriced and their dog "training" is as total waste of time and money.read more

The staff at Great Lakes Pet Emergency took such good care of my baby girl. She unfortunately…read moredidn't pull through but the team allowed me to be with her when she passed. I can't thank you enough for that it meant alot to me to be with her. Great Lakes Pet knew I would have spent the world to get my girl healthy. They could have easily taken advantage of that like others might have but they were 100% honest with me from the start with her prognosis. They could have suggested all kinds of tests and treatments and I would have payed for them all without question. Don't hesitate to have your pet treated here because they will be taken care of like they are the pets of the staff. THANK YOU TEAM!

My cat hurt her leg and they tried to push bloodwork and double-charge us for the sedation for her…read morex-ray. They were not transparent about giving her a "lighter dose" because she's "a bit of an older cat" and tried to charge me an extra $100+ after the first dose "didn't work." This is after I said no to all the extra stuff they wanted to do, which brought the total cost from $842 to $522. I had to drive an hour both ways for this. To those concerned, no, I did not pay them all of that, I was able to get her some pain meds and left without an x-ray or some stupid extra dose of meds. Still cost $265 but at least they get less of our money. There was no belligerence, no unkindness, just some subtle shifty stuff that aligns perfectly with a lot of the reviews I'm now reading.

PLEASE PLEASE do not bring your animal to Dr. Freysinger. He is downright negligent with his care…read morefor animals. He has been my pet's primary vet throughout the majority of her life. Recently my dog appeared to be experiencing some disorientation and had glassy eyes. I immediately rushed her into the Valley Animal Clinic to be seen. Dr. Freysinger was extremely hesitant to examine her despite her previously having been brought to the clinic many times before. He did not say what he thought was wrong with her or give any indication of a diagnosis and instead wrote me a prescription for eye drops. He was adamant that I give her a sedative before her next visit despite the fact that she displayed no aggressive behavior whatsoever and was clearly ill and in need of care. After giving her the drops as instructed throughout the day, she showed no improvement and I took her to another veterinarian where they informed me my dog has a serious illness that was apparently never diagnosed DESPITE REGULAR VISITS TO THE CLINIC AND DR. FREYSINGER. My dog is now losing her vision and I have a hard time believing that a trained professional was so resistant to treating an animal who was clearly in need. I also struggle to understand how he missed such a glaringly obvious illness over the course of her care at the clinic, whereas another clinic was able to diagnose and accurately treat her immediately with no understanding of her history. As an extreme animal lover, I'm appalled at how my pet was treated and cannot bear for any other pet owners to go through a similar experience with their own beloved animals. Please take your pets to a competent veterinarian and avoid Dr. Freysinger and the Valley Animal Clinic.

Taking a cat to the vet is never a good time, but the staff here does their best to make the visit…read moreas painless as possible. After I sign in, the receptionists take me out of the waiting area as soon as an exam room is available. You may have to wait a little bit longer but I would much rather pass the time alone in the room with my cat rather than have her carrier be sniffed by dogs. Dr. Brinker and the techs have great bedside manner and really listen to my concerns. I feel confident in the suggestions that she makes for the plan of care and when I had to leave my cat overnight I wasn't worried. That is another service they offer; if you cannot bring your pet at the scheduled appointment time then you can drop them off before you head to work and come pick them up before their office closes. It is not the cheapest vet in the area but the pricing is still reasonable and you really get what you pay for. I've only started coming here 2 months ago but I will happily return as a loyal customer.

My Chihuahua was attacked by another dog so i rushed her to mid michigan Vet. The did not clean,…read moresanitize or shave my dog. They sent her home dirty and bloody. A week later while i was cleaning her i noticed several other bite wounds oozing. If they had cleaned her properly they may have found them and stitched them. Lolo died in my arms after we took her to another emergency vet hospital to be put down after yelping in pain and screaming in pain. DO NOT TAKE YOUR FUR BABIES HERE