Pet supplies located on wall Triana next to Kroger has a good selection of dog pet items…read more Sometimes I find some item's expensive, so I go to Costco and purchase dog supplies in bulk. Pet supplies has many items that I can not locate else where Aug 7, 2023 Add a comment, their customer Service is outstanding, Emily Is so helpful. I signed up for their Emails almost without knowing about it. They are extremely helpful. (I do not know about cat products but I can attest that they have a wealth of dog products to chose from)

My experience with the grooming services at Pet Supplies Plus in Madison was disappointing and…read morefrustrating. During my dog's first grooming appointment, I was charged an amount that I later learned I was overcharged. When I raised the issue during a subsequent visit, I was initially told that no one knew what I was talking about. To the company's credit, the matter was eventually addressed, and I was provided with a gift card to compensate for the overcharge. However, what concerns me most is what happened afterward. I continued bringing my dogs to the groomer and completed multiple appointments without being informed of any problems or concerns. Then, when I called to schedule another appointment, I was suddenly told that the groomer was no longer "comfortable" servicing my dogs and that the grooming manager or owner would need to explain the situation. I was never informed of any issues during prior visits, nor was I given any opportunity to address concerns before being effectively turned away. The lack of communication, transparency, and professionalism left me confused and disappointed. However clearly I can find other services. I believe customers deserve clear communication, consistency, and honest explanations when service decisions are made. Unfortunately, that was not my experience. Beware.

We needed our GSP boarded at the last minute. They were accommodating and patient when we called…read moreevery day to check on Nova. Very reasonable pricing and groomed her just before pickup. Facility had room and a nice Greenspan for Novas zoomies. Definitely going pack.

This place is beyond wonderful! A friend and I were talking…read moreabout where we board our dogs. I was boarding our 95lb black lab at our local vet. My friend told me about Pet Parlor and I was amazed to find their per day prices were almost half of my vet. My vet is only opened Monday thru Friday And Pet Parlor is also open till noon on Saturday. These were the reasons I started using them as my Jacks boarding spot. We haven't left him there since Thanksgiving and yesterday the owner called. "We were all talking about Jack and since he's not been in for awhile, we were concerned." It put joy in my heart that they were checking in on my 4 legged 'son'! These folks have a love for their 4 legged 'customers' and their owners! It's a great business with caring and a loving staff.! Jack's tail is wagging non-stop when I pull up to Pet Parlor as he's happy every time he's there for either Doggy Daycare or overnight stays! You and your pet won't be disappointed!

UPDATED (10-14-18): Just wanted to update, as my dog, Irish, has stayed countless times now for…read moreday-play. I had family from Germany in town for 2 wks. Irish was able to spend time with us, but because we were going to various places ...she couldn't come most of the time. It was also too hot to leave her in the car & she still deals strongly with separation anxiety. So nearly every day for 2 wks (not the weekends), she did stay here for day-play. She seems happy when I pick her up each time & even knows where we're going when I say she is going to have a "FUN DAY"! Instead of lying down in the car, she stays upright until we arrive, which is unusual! She even wags her tail at times when I pick her up, which if you read below, this is a big deal, since she is an older rescue dog I recently adopted. The AWESOME STAFF are starting to get to know her & her "ways" a bit more, which is helpful. More than they realize, they have helped me out quite a bit. I do pray she will get better with being left alone at home for short periods of time. However, until we get to that point, I will continue to bring her here when I have dr's appts and/or errands that will take several hours. This way I know she's cared for & won't be "as lonely" if she were just left at home. I do hope they'll start to have day-play on weekends, which it sounds like they may do in the near future. That will help out greatly, as I don't want to just board her, but actually give her some social interaction with other dogs, if I need to go out-of-town for any reason. I also like the cameras in upgraded rooms, so you can watch your dog while they are in there. However, I hope to see more cameras on the premises, so you can watch while they are playing, as well. This, too, may happen in near future, as I'm sure it's a matter of funds. Lastly, I hope they end up with some kind of "frequent day-play and/or boarding" program. Where you can buy X-amount of day-plays and/or boarding in advance to get a reduced price. That would make for an ideal gift for someone! KUDOS TO STAFF! OLDER POST: I've only had my dog, Irish, since April 30, 2018. She is nearly an 8-yr-old rescued Beagle that I ended up adopting. She had major surgery for 11 tumors back in April (one literally the size of a baseball). The vet firmly believes she has cancer and could live for 6 months or 6 years ...there's just no way to know. Either way, she's a sweetheart of a dog and I know I made the right decision in adopting her back in mid-May. Irish does come with a lot of separation anxiety, as well as being scared of loud noises ...particularly thunder & children. Due to all of this, it has been difficult to leave her alone. I've tried various methods to keep her calm while I have to run out to do errands & such. Unfortunately, it will take a lot more time with a lot of love & patience. However, I'm willing to do what it will take. This includes the added expense of putting her in doggy day-care -even if she is not much into "playing" given her age & health. She seems happy enough to be around other dogs & people ...more so than just staying at home while I'm out doing my errands. I'm grateful that Paradise Pet is local & willing to take last-minute drop-ins & of course long-term boarding, if needed. I did use their long-term boarding last month for an unexpected death in the family that took me out to Texas. Paradise Pet took very good care of Irish while I was away. That was her 1st time there. She's been there 2 more times just for day-play. I will be bringing her back for this again soon! Over-all, I'm very satisfied with Paradise Pet & will definitely recommend to anyone that's looking for such a place to either board and/or do day-play for their dog. They take cats, too, but I don't have a cat, so can't give any info regarding that. BIG-BIG KUDOS TO ALL EMPLOYEES HERE ....and to management for hiring such great & caring employees! I truly mean it, as it makes all the difference for both Irish & me! Blessings to each! ~ Deb & Irish ~ (Madison, AL)

I gave the lowest rating possible but the rating is actually worst. I boarded my dog there for six…read moredays . When I picked her up she could barely walk, was vomiting and had diarrhea. She had lost weight. The cameras went out several times and I had to call about them not working. My dog had to go for emergency treatment after I picked her up but ended up dying a week later. My dog was perfectly fine when I dropped her off but died a week after being picked up from this horrible place. No one should ever use this facility if you care anything about your pet. These people should not even be in the business of boarding animals because they don't care about your pets.

The team at Clawington of Madison always do a great job taking care of my pets. Their customer…read moreservice and attention to detail, clean facilities not to mention the caring staff - are second to none. Highly recommend

Amazing staff! Awesome facilities! We feel like family. Rosie goes in knowing that she has doggie…read morefriends there.

I am babysitting my sister's dog, Maxie, for a few months. Maxie needed to be groomed and I…read morechecked Yelp to find a highly rated groomer. Goin to the Dogs and Cats Pet Spa came up. My sister made a reservation for Maxie and the mobile van showed up to pamper and clip the shaggy dog. The young lady, Olivia, arrived on time. Not knowing what to expect, I asked Olivia to let me know what she will be doing. Maxie will get a bath, full body haircut, nails trimmed, and hair between the paws trimmed. I walked Maxie to the mobile van and went back inside my house. Two hours later the doorbell rings and a groomed Maxie is waiting to come inside. Maxie looked and smelled great. If you are in need of a groomer, I recommend their services.

We are in Huntsville for the month with our pup and she needed a bath and some pampering. I…read morereached out to Erin through the website's contact form. She promptly replied and helped meet my schedule by accomodating a same day appoinment. Upon arriving both me and my pup received a warm welcome. Erin and the groomer listened to special needs (sensitive skin, etc.) and modified the services and products. I was provided a time estimate and notified I would receive a text message when the services were complete. Upon pickup, my dog looked (and smelled) great (and even had a bow on)! And, most importantly, she was clearly happy and well treated while in the care of Goin to the Dogs and Cats Pet Spa. This was an excellent experience and I'd highly recommend for pet grooming needs.

We have two rescue babies and the staff has always been careful and attentive to this helicopter…read moredog mom. We take our dogs here for their regular check up and vaccines, I love that they have an app where you can see upcoming health needs, current health of your pet, upload cute pictures of your pet, etc. We have boarded one of our dogs with FR several times, but now having two we just get house sitters. We were satisfied with our dogs 5 night stay, he got fed, played with the big dogs, and was super worn out when he got home. Every time they go in for a vet visit the staff handles our dogs with care and gives them all the treats to calm their nerves. They've always given us medical advice, etc. We had an instance where our dogs kept vomiting and took him to FR after visiting the ER. They stated he was having bad seasonal allergies gave us two medications and within days he was back to his normal self. Would recommend their boarding, veterinarians to anyone! I am very picky with my babies & FR has always been good to us.

This review is long overdue & I've sat with this on my heart for a year as I gave time for the…read moreAlabama Board of Veterinary Medical Examiners to convene. October 2024 My sweet dog Chloe Rai died a excruciating painful death that I don't wish for anyone's animal... I trusted Flint River Animal Hospital to provide care for my beloved dog, Chloe Rai, during a critical medical crisis. A surgery was done to repair her intestines from an intussusception on a Monday. By Tuesday night, I noticed something was wrong postoperatively & Despite my proactive involvement, multiple visits each day that week and my repeated efforts to communicate concerns about her worsening condition... the clinic failed to act with urgency and did not take the complaints seriously. I was told I was overly concerned and that my knowledge as a nurse did not translate into the vet world. Lack of attention to her symptoms, critical delays in care, and inadequate communication about her condition defined our experience. Their inaction led to Chloe's condition worsening, ultimately requiring emergency surgery at another facility in Tennessee.. where i wasn't instructed to take her until hours before her death. There, on Friday of that week it was discovered that her critical condition was caused by ruptured intestinal sutures from the surgery performed earlier that week from Flint River... leading to sepsis and her death. I was mislead throughout my entire encounter with Flint River & I was not prepared for what took place that evening. I sat in their office holding Chloe as she was actively bleeding out as they continued with routine examinations on everyone else's animal for nearly 2 hours, them being FULLY aware of my critical complaint, That her stomach was bloated & she was in pain... The result of this occurrence landed me in an emergency vet in Tennessee and $10,000 in debt... this heartbreaking outcome was not expected & was preventable with earlier intervention and honesty. As a pet parent, I felt dismissed and ignored by multiple staff members. The lack of empathy, accountability, and urgency deeply compounded the pain of losing my irreplaceable baby, Chloe. This experience was not only emotionally devastating and traumatic but financially burdensome. The situation has been escalated to the Alabama Board of Veterinary Medical Examiners and the clinic has been privately held accountable.. Based on what we endured, I cannot recommend this clinic. This is Chloe on her final day. Blessings.

The veterinarians and techs and office personnel are all so caring about the animals and their…read moreowners. Professional skills and communication skills are amazing. We love it here and have been loyal, satisfied customers for over ten years.

Dr Ashley has been so kind and caring to our pets. We have both dogs and cats and she is so caring…read more Happy to recommend.

Fishy. I used to love them but they hurt my dog. The kennel free environment is a joke. They are…read more tied up on short leashes. I witnessed a dog on a short leash that jumped on the bench and had no way to get back down. My dog was perfectly fine when I took him in and now he is in extreme pain. Vet thinks they dropped him or mishandled him. All his assistant could say is that my dog peed a lot and he may have a UTI. BS! The first time I went in there my dog was tied up and his legs were wrapped around the leash. I got upset about it and begged them to make sure not to let that happen again. Safety of the animals is not their best interest.

I am absolutely thrilled with my Aussie's haircut, trim, and shampoo! He looks and feels like a…read morebrand-new dog. Toph did an amazing job. We just moved to Huntsville, so finding a new groomer was a top priority for us, and I couldn't be happier with the outcome. Highly recommend!