Great practice, knowledgeable staff and compassionate care! We love this place and always feel like…read morewe're very informed!

I took my dog to get his glands and shots done and they told me the price before hand the shots was…read more$75 or something and the glands was $20 when it came time to pay and they told me they did a heart worm test with out asking me and I had to pay for it and I don't have the extra money to pay for it now I'm broke guess me and my kids will be eating ramen the rest of the week. I'm was so mad because how could I argue about it because they already ran the test WITHOUT ME KNOWING OR HOW KUCH THE TEST WOULD COST

I've never seen this place in such poor condition. All of the tubs were filthy, and the brushes and…read morecombs were covered in leftover hair. The staff was extremely rude, and the dryer didn't even work. When I tried to speak with the manager, she just walked away without addressing my concerns. It's such a shame because this place used to be incredible. Unfortunately, we won't be coming back.

I have taken my dogs twice to Lucky Dog to get their nails trimmed. Both times have been great. The…read morestaff is friendly, efficient, and handled both of my dogs (35 and 60 pounds) very well.

Both vets are very knowledgeable and take there time. They do run behind but it is because they…read moretake the time needed for you to understand you pets issue. They are always booked up,so for routine care call several weeks in advance for your appointment so you can get date time that works for you they also offer drop off service.

Vet is great. My dog had bladder stones that need removing, and he took care of them. However, he…read moreprobably needs a new receptionist. She was a little rude on the phone, and I ended up being late because she never told me or my boyfriend, who took my dog in for the consultation, what time I was supposed to be there. I'm glad my dog is getting good care. I'm not glad that I'm not getting good care. I guess they don't think the customer matters.

I have two fur babies. I rescued them with the help of this boarder. They now have a rescue…read more Between the great service I received from Maggie and her team when we rescued the dogs and the excellent accommodations when we board them, I am very pleased. River and Raven enjoy going there and I am always confident they are well taken care of. A lot of room for them to run around and they are loved. It is a bit far away from where we live but I don't care. My dogs get treated well.

I would not in a million years take my pets here…read more I rescued a sweet dog (advertised by Maggie as The Long Way Home online) in June 2024. When I went to pick the dog up (at the boarding facility) she smelled as if she'd been kept in her own mess in an outdoor kennel. There is nothing "premium" about these facilities. It became very obvious after I took her to the vet that I wasn't told the truth about her age, medical conditions, potty and harness training ability. When I called to ask questions, Maggie got upset, claimed the dog was "perfect", tried to bully me into returning the dog, and has since refused to allow the dog's chip to be registered in my name, although that's standard procedure for reputable rescue organizations and is in the adoption contract. Do yourself and your pets a favor and avoid this business.

update 07/27/21 - Jamie just delivered my sweet Dio! I could not be more pleased with the quality…read moreof both the urn and the name plate/placard! Paws give the best recommendations without having to even go to their location! It took me a while to look in the nice folder Jamie dropped off (which is a new addition since poor Jewel was cremated), but what a sweet touch! It contains the Rainbow's Bridge poem which is also on a 3-dimensional bookmark, the certificate of cremation, a sweet sympathy card (hand signed by all the employees), a comment card if you would like (of course) to provide comments, a business card, and your receipt. I don't know why (probably brain fog due to being sad over sweet Dio) I thought the charge would be $300.00 but it is only $185.00 - WOW! You get a lot for that. I don't know if they still offer "combination" (my words) cremations, which are less expensive and not my preference. I always do a "private" (individual) cremation which is your baby only. Their primate cremation for 6-15# fur babies is $150.00 and the beautiful urn is only $35.00! The engraved nameplate, blue velvet bag, pickup from the vet's office and drop off to your home are all complimentary! Thanks so much Paws. You have honored my sweet boy Dio in such a beautiful way and it is very much appreciated! ----------------------------------------------------------------------- This is difficult to write because requiring the services of a company like Paws Memorial is never a fun time. However, these are *the* most compassionate people you'll meet! In 2010 when we had to say goodbye to Jewel, Paws were there! I still enjoy his (long story that Jewel is a boy) beautiful urn that so handsomely honors his life! I believe I had sweet Haley re-cremated by Paws because I wasn't comfortable with how it was previously done. (Don't quote me, it's been a while). For Jewel, I picked up the urn (it's actually a beautiful wooden box I selected) at Paws and it came in a beautiful velvet bag and there may have been a note in there, I don't recall. Still, just a lovely compassionate experience when one is obviously distressed. When we sadly and unexpectedly had to say goodbye to Dio last week, I opted out of the cremation service/s offered by my long time vet which is an organization out of Birmingham, for Paws. I mustered up the emotional energy to make the call to Paws when we got home and Lisa at Paws was so kind!!!!! I asked if I could text her pictures of Jewel's urn because I wanted the same or a similar urn for Dio and we texted photos back and forth (they now provide the engraved placard/nameplate, which is a nice and appreciate touch!) and she sent me a photo of the one she recommended. Happily, despite changing computer systems in the past decade plus and not having my record, they still carry this timeless urn! YAY! I also texted the urn's measurements and Dio's weight - this ensures you purchase the correct size urn (you probably know that). It took me a week+ to decide what I wanted to engrave on the placard/nameplate as I wanted Scripture and none really spoke to me. I finally put on my big girl britches and narrowed it down to two verbiage options which I emailed to Lisa this morning. She immediately responded with a text and her opinion regarding which option would look the best. (As you can tell, I really trust and appreciate their input and professional experience in their field) I mean, these people are on the ball!!! Now they also offer pickup and delivery services which I am opting for and appreciate the added convenience. Also of note is price-wise they are in light or maybe slightly less than others who provide the same services. I'm looking forward to having sweet Dio back home to raise a toast to his well-lived life! Thanks, Paws!

Our baby Bella was a polydactyly cat on both front feet, so we did want her paw print. These morons…read moredid not even know she had extra toes, they did not even look, how do you use the cats paw to get a paw print and not know!!!!! 0 stars, go elsewhere.

Love Bear Noodle Vet and Boarding facility. I love this facility and their staff and overall.read more

Amazing stuff and AMAZING doctor. I brought my puppy here a week ago and now I am here with my barn…read morecat. The stuff is very attentive and nice and they listen to your concerns. The doctor is very sweet. And they have the newest available medicine. I recommend this place.

My experience was top notch when I started looking for my kitten back in Jan 26 I saw pictures of…read moreher kittens and all of them was so beautiful. whenever I asked for pictures of the ones I had picked out she sent within minutes also answered all my questions about their health background and up to date vaccinations. I settled on a black and white long hair smoke exotic. I brought him home in March and he was exactly like she described to me. I highly reccomendher as a breeder and her kittens are healthy and no diseases and well cared for and this to me is the most important thing to know and consider when purchasing a kitten and you absolutely get this with this breeder. My Smokey Joe is now almost 6 months old. He just got neutered with no issues at all and no more vaccinations until Jan. of 27. my vet told me he is a very healthy cat. see picture of him he is beautiful.

If your on the fence about adding a new hairy member to your family, just do it! I was nervous…read moreabout finding a pet online, you never really know who ppl are and what kind of quality your getting.. Lol. Olivia answered all my questions and really eased my mind. No question was 'dumb' and i appreciated that bc i had alotShe completely worked around my schedule to set up a 'meet and greet' The hardest part was only taking 1 kitten. Lol. I will forever chose the house of fluffs bc my experience was amazing, and you can tell when meeting Olivia and her 'fluffs', that she genuinely cares about them and wants to provide a good home, which my new hairy little baby has!! Thank you, Olivia. I am forever grateful to you be prepared for cheesy update photos every month

Today, I adopted the 3rd dog I've adopted from FLAS. The first two were perfection and the one I…read moreadopted today is so adorable. Anna at the front desk was precious and Rory was so helpful. I would highly recommend them. This is the first time I drove to the new facility and it is so impressive. And the dogs were all amazing. Had I not had my heart set on this one particular one, there were many others that would've made perfect pets. I am very happy with my connection I made today and my new pup is full of joy. He seemed rather unsure of me at first, but now that he's had a few walks, a couple naps, met some of the neighbors.....he's all over me and I have been covered in dog slobber. Amazing experience! Thank you! Joni Branscome

Thank you to the florence animal shelter they helped my fur baby cross the rainbow Bridge today…read more Thank you for your kindness.