been taking my dog ROO to this place for grooming over 2 years now and he comes home happy every…read moretime unlike another grooming place where this was no the case great caring staff and very reasonable rates too! Dom M

They always take care of my babies! My dog loves it here. They can handle shaving my cat for her…read moreannual lion cut. I'm a forever customer!!!

Our dog is happy to arrive and tired when we pick him up - that's the best sign for a doggy…read moredaycare! The pet cam allows us to view him during the day which is fun and provides peace of mind too. The staff is friendly and the area clean. We have been very pleased with The Ark Pet Spa and Hotel.

I wish I could give lower than one star. We were so excited to find this place and trusted them…read morewith our dog while we went on vacation. He did a trial run and they said he was one of the best trials they ever did and we felt confident in leaving him overnight for a short trip. All was well so we decided to book him again for our 3 night vacation. Our dog did not come back the same, he has been anxious and timid since returned and that isn't even the worst part. The second we got in the car we noticed that his back paw was hurt. One of his nails had been completely ripped off. Not broken, completely gone and the quick completely exposed. When we called them to ask what had happened they claimed no knowledge, said it was a common injury - which I have never seen before- and basically did not care at all. We had to take him to the vet and have him sedated so they could cut the quick back. He is now on pain medicine and antibiotics and no word from the Ark. I understand accidents happen but we weren't even informed and they did not care. Even worse, we discovered an abrasion on his neck from the tight collar band they put on him to identify him. It's very clear to us that they do not care about or pay attention to your pets safety. We are absolutely gutted that our boy was treated poorly by people we trusted him with. Not to mention the vet bills we have had to pay on top of the boarding expense which is very close to what we paid for our holiday which was quickly ruined when we came home to discover our dog had been mistreated and hurt. We will never be back to this place and we highly urge that you do not use them either, they don't deserve to be left with the care of your pet and it's clear that if something does happen under their supervision that they do not care. Please take your pets elsewhere.

My first experience with mobile grooming and I was very pleased! I put out a general request for…read morequotes from mobile groomers in the area and Pono Pups responded to me the same night, very personable, easy to schedule, and great quote (which ended up being exactly the cost of the service). Our groomer had great communication, showed up on time, and was very sweet with my dog. He received one-on-one attention, which I think is especially important for him as a senior dog, and I felt good knowing I was close by in the house if he needed anything. Wonderful experience for both myself and my dog. We will be using Pono Pups again as the need arises. I highly recommend them to those in need of a mobile grooming service! Support a small business and give your dog a great spa day. Thanks, Pono Pups!

My first grooming experience and my dog feels like silk. She smells so good and the trim she got…read moremade her look amazing. I would highly recommend Pono Pups. We will be using this great service again. Indy looks great! The service was fanatic. Great communication.

We had another great boaring experience with both Polo the pup and Lemmy the cat here this weekend!…read moreBoth pets got the deluxe accommodations, with Polo getting the video camera we could access from an app. However, they have a new app and it is glitchy and never could connect despite sweet Ashley working with me on the phone for nearly 30 minutes. Shr was kind and patient with me. However it was disappointing not to get to check on Polo via an easy video app like previously. They can administer vaccines and Lemmy got his vaccines without a hitch apparantly. Both animals were happy and we were thrilled to pick them up on Sunday at 3:45. Typically you can get in fifteen minutes early on Saturday and Sunday for pickup. The staff were friendly and kind! I recommend West Madison Veterinary Clinic!!!

Didn't get a good feeling bringing my dog here. I'm new to the area and tried both this place and…read moreanother down hwy72 to see which would be a better place for my two dogs. Same exact service, a checkup and routine vaccinations. From the beginning this place just kept trying to sell me on a bunch of tests that weren't needed for my perfectly healthy dog. X-rays "to see if maybe there's a growth somewhere." My return three weeks later for my dogs follow-up vaccine charged me an extra technician fee on top of the shot itself which I've never seen in 6 previous vets I've taken my dogs and cats over the last decade. On top of all this, they charged roughly 10% more than the other place in town for what seemed to me not as thorough a checkup.

I'd love to be able to leave a better rating, but I called weeks ago to schedule an appointment for…read moremy Morkie. Left a message that included my phone number. Never received a call back from the owner.

Tiffany and Bri did an amazing job with our 11yo mini schnauzer. They came to our doorstep, worked…read moreon Indy for about an hour and a half, and returned a dapper and happy dog to us. We are already looking forward to the next appointment!

I really like Companion. The vet is so nice, polite, and of course has a great "bed side manner"…read morewith our dogs. Getting in and out is really easy too. If you call in the morning and want to bring your dogs in that day it isn't a problem. They will make room for you. Recently I had a 9am appt and I was back in my car with my happy pup by 9:12. That's not always the standard because it certainly depends on what you're bringing your dog in for, but there's no 30 minute wait in the waiting room then another 30 minute wait in the back for the vet. They really seem to care about getting your pets healthy and happy as fast as possible. The place isn't quite as clean as vet places I've seen in the past, but they do see a lot of animals in and out everyday so it really doesn't bother me that much.

Outstanding Professional Help…read more We found Companion Animal Care about five years ago when my wife and I moved to Huntsville and needed various services for our senior King Charles Cavalier, Rex. Through a number of medical issues that Rex had over the years, Dr. David Alford and his caring staff were always attentive to Rex's (and our) needs and provided expert and empathetic care and advice that helped keep him safe and healthy. Then on April 3, 2024 Rex was severely mauled by a Doberman and his life hung in the balance. Dr. Rhonda Buxton, who was a recent addition to the Companion staff, immediately took charge of the situation. As Rex battled for his life, Dr. Buxton and the staff repeatedly worked on keeping him alive, comfortable, and stable in his recovery. When he took a turn for the worse and we made the difficult decision that it was time to lovingly say goodbye, Dr. Buxton helped ease him out of his pain. With my wife Nancy and I in attendance, we said our goodbyes to the little guy. Throughout the whole experience, the staff at Companion Animal Clinic was exceptionally empathetic and professional, making that period more bearable for Nancy and me. We can't recommend Companion Animal Care highly enough. Lee Hefner Nancy Wasson

Always very pleased with their professionalism and how they interact with our 3 dogs.read more

These guys are great with a good set of caring vet techs, desk staff, and doctors. Took good care…read moreof us over multiple visits with our very old dog all the way to the end. Took all the time we needed in making those tough end of life decisions. Full service establishments with doggie day care and boarding.

Melissa and Tylen are fabulous with my pups! They do a great job every time we go for baths and…read morecuts. Bruno and Leelee give 5 toebeans review!

I am writing to share my deeply concerning experience with this business to warn other pet owners…read more I strongly advise prospective clients to pay close attention to recent negative reviews before booking. I scheduled a 10:00 AM appointment for my two 8-month-old Shih Tzu puppies (a brother and sister) for their first professional haircut. When scheduling, I was advised that arriving early was unnecessary because the previous dog would be leaving upon our arrival. However, when we arrived, two very large, agitated dogs were still present and barking intensely, creating a high-stress environment. An hour after drop-off, at 11:00 AM, I received a call stating both puppies were ready for pickup. It is functionally impossible to properly bathe, dry, and groom two Shih Tzu puppies in under 60 minutes. When I picked them up, the groomer held both dogs simultaneously, making it difficult to inspect the work on site. Because the environment remained chaotic, I thanked the staff and left. Upon inspecting my dogs in the car, I discovered several severe issues: Hygiene and Cleanliness: Both puppies smelled worse than when they arrived. Neither appeared to have been bathed or thoroughly cleaned, and my female puppy returned with the exact same ponytail and rubber band I had put in her hair prior to the appointment. Cut Quality: The haircuts were severely uneven, choppy, and haphazardly executed. One puppy had ears cut to completely different lengths, while my female puppy had her facial hair and chin shaved entirely without my consent. Pet Well-Being: Both puppies were visibly shaken and terrified by the experience, demonstrating a clear lack of patience and proper care from the staff. I am deeply saddened and disappointed by the lack of professionalism, proper technique, and basic care provided. I am sharing this review so other owners can avoid a similar situation and make informed decisions for their pets.