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    PetSmart

    4.3 (3 reviews)
    Closed 10:00 am - 7:00 pm
    Updated a few days ago

    Services - PetSmart

    Private dog training

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    2 months ago

    Melissa in Collierville is not pet friendly when you don't leave a tip. The service is already overpriced.

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    11 months ago

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    2 years ago

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    Ask the Community - PetSmart

    Zoomin Groomin - Arlington, Collierville, TN

    Zoomin Groomin - Arlington, Collierville, TN

    4.5
    (13 reviews)

    My dogs had the same mobile groomer for years, and after relocating, I realized that building a…read morerelationship with my new groomer would obviously take time... I had a great experience with Hunter. My dogs seemed comfortable with him, and he was extremely gentle and understanding of their apprehensiveness. Clearly from the pics you can see they turned out super cute! However, the pricing was the main reason for my decision to lower my rating. It was quite expensive--almost $300, including the tip--whereas I'm usually accustomed to paying around $180, which was a huge adjustment for me. I guess in California everyone grooms so the demand is great and supply is plentiful making for low competitive pricing. Here in Tennessee, Memphis specifically, mobile groomers seemed hard to come by. Additionally, I didn't realize that the hair between their toes was missed. It may not seem like a big deal at first, but after two weeks, it became an issue as they started sliding around on the hardwood floors because their paw pads were furry. That was on me for not communicating or checking and raising my concerns. Overall, they provided great service and were very convenient, especially compared to the alternative of having my dog caged for hours at a Petsmart. I'm definitely going to continue using them! I loved how my pups turned out!

    Left a voicemail and sent a text twice over a month with no reply…read more Business must be good if they don't want work.

    Petco

    Petco

    2.9
    (28 reviews)

    I use the online order for instore pickup. Makes it easy to run errands and know that I can walk in…read moreand pick up the order quickly.

    Let me start by saying if I could give a less than 1 star rating I would. Not only will I never be…read morepatronizing Petco Collierville, I will never be patronizing ANY Petco location in 48 contiguous states. On two different occasions within the last 2 months, my family has had to take my dog to receive emergency care at the vet after being groomed at this location; both times being a viral infection. The first time we thought it was a one off situation as we had been getting him groomed at this location since we got him 2 years ago. The second time it happened created a trend and our concern was that there was something happening behind the scenes. Of course when you're not there it's really hard to tell. We reached out to the store directly and cooperate about the matter. Our ask was simply to cover the doctor bills since what happened was a result of getting groomed at the location. PETCO was helpful to a degree although the attitude my parents received from the store manager was less than stellar. The district manager for this store at first was helpful. Against better judgement we even decided to set another appointment for grooming which was supposed to be tomorrow 08/14. On yesterday PETCO decided to reimburse us for 1 of the doctor bills which we thought was going to be no strings attached. We were sadly mistaken. This morning we received a call, NOT FROM THE STORE MANAGER NOR THE DISTRICT MANAGER (Whom we just spoke to on yesterday and never mentioned any of what will follow) but from the groomer to let us know not only would our dog no longer be welcomed to be groomed by PETCO but that he was no longer welcomed to be groomed by her. After speaking with the district manager, my parents were told that they were doing "What's in the best interest of the company". They were also made to feel as if they had been dishonest about the situation given that they only received a copy of 1 of the doctors bills when we stated there were 2 instances. Something that could have easily been rectified had they reached out to us to let us know they never received the other copy. The district manager also had a VERY NASTY disposition with them during today's interaction. To say I am livid is an understatement. This level of disrespect is unacceptable. Where my parents are being a class act about the situation, I am not. Not only will I not patronize this store, I fully intend to de-influence ANY AND EVERY body I come in contact with to not do patronize this store. I have friends who are content creators with very large followings who I will also be reaching out to as well to use their platform. As much as we have patronized this business over the last 10-15 years (as we had another dog before this one) it is disheartening to be treated such a way. But PETCO will never get another dime from me. AND if I can help it I will make it my mission to make sure they don't get another dime from anyone else I know...or don't know for that matter.

    The Polished Pooch

    The Polished Pooch

    4.5
    (8 reviews)

    My dog loves it here. Its not the fanciest or biggest place, but it's a nice, family-run business,…read moreand they love my dog. She trained here as a puppy and goes to daycare (or "school") a few times a week. I've boarded her here a couple times, too. I tried one of the newer places a couple times to see if my girl would like the pool or bigger yard...nope. She wants to come here and see Meredith and Kaley and all her doggo friends she's known since she was a pup. What a relief to have somewhere reliable, with people who care about you and your dog.

    I did lots of research prior to purchasing a new puppy. I was determined to make the right…read moredecisions when purchasing and training my new puppy. I thought I had picked the ideal dog. My new puppy, Shiner, was not interested in being the ideal dog. She was full of energy and had difficulty in paying attention. I tried everything I could possibly think of to help motivate her into a functioning member of my household. I spent 10 minutes on the phone with Meridith Caver of The Polished Pooch and knew she would be able to help. Meridith Caver is amazing. After the first session, Shiner was able to sit. Meridith is great at explaining what Shiner worked on during the day and what we should do at home to help further her training. We have learned how to make Shiner a part of the family, not the master of the house. We still have work to do, and we know Meridith will be there to help us alone the way. Shiner is a different dog since she started puppy school with Meridith. In the mornings when Shiner has puppy school/day camp, she is excited and knows where she is going. When she sees Meridith and Debra, she gets so excited to go and play. I feel very comfortable allowing my Shiner to go to puppy school/day camp w/ The Polished Pooch. The staff cares about your baby, just like you do!

    PetSmart - pet_training - Updated August 2026

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