Best haircut and grooming for my dog since I moved here!…read more Dropped off in the morning 8am! Picked up my baby by 10:30am. My dog didn't come out feeling scared and feeling anxious. The service was great and the girls there were very helpful.

We had our two adopted Yorkshire/Chihuahua's groomed today. We were greeted by Alison. They did a…read moregreat job. I highly recommend them. We will definitely go back.

We use their grooming services. Our poodle mixes come back happy and beautiful! The customer…read moreservice and kindness is also top notch.

I have been going here for about a year . I have had no issues until the last grooming . My dog…read morecame home very lethargic and acting weird . He even got down from couch and peed in floor. I was a little concerned but , thought I will just ask them when I book another appointment if they give them any sedation. They assured me no way we don't do this . I then said ok just asking because of the way he acted but I said maybe he was just overly tired . I trust you guys. I get a call back 5 min later telling me that they do not want me coming back . Very interesting don't you think ? Because I ask a question I was told not to return ? Well of course now I am concerned. So, that's fine I will not be returning but , I do not think this is a very good way to conduct business and it does make me question things even more.

My Chloe girl went from this to THIS!! She's a Barbie girl now.. haha She even smells AMAZING!!!…read more Zooming Groomin was Perfect in every way. They showed up on time, the groomer was gentle and did EXACTLY what we discussed to be done! She was finished in one hour and very professional. The entire process from scheduling my appointment to having my beautiful girl back in my arms was fantastic! Thank y'all sooooo much!

My dogs had the same mobile groomer for years, and after relocating, I realized that building a…read morerelationship with my new groomer would obviously take time... I had a great experience with Hunter. My dogs seemed comfortable with him, and he was extremely gentle and understanding of their apprehensiveness. Clearly from the pics you can see they turned out super cute! However, the pricing was the main reason for my decision to lower my rating. It was quite expensive--almost $300, including the tip--whereas I'm usually accustomed to paying around $180, which was a huge adjustment for me. I guess in California everyone grooms so the demand is great and supply is plentiful making for low competitive pricing. Here in Tennessee, Memphis specifically, mobile groomers seemed hard to come by. Additionally, I didn't realize that the hair between their toes was missed. It may not seem like a big deal at first, but after two weeks, it became an issue as they started sliding around on the hardwood floors because their paw pads were furry. That was on me for not communicating or checking and raising my concerns. Overall, they provided great service and were very convenient, especially compared to the alternative of having my dog caged for hours at a Petsmart. I'm definitely going to continue using them! I loved how my pups turned out!

Dr. Haley Hanks and the staff are absolutely fabulous. Dr. Hanks is so caring and reassuring. I…read morefeel like I'm getting the very best care for my cat. I love their clinic. Highly recommend!

I was in town with my dog on an unexpected trip. My small dog needed a nail trim. The folks working…read morehere were very professional, courteous and helpful. I called ahead and they told me to come on when I could. I arrived and they treated my dog and in a kind manner. We were on our way in a few short minutes. I could tell by the way my dog acted (normal, not upset at all) afterwards that he had been treated in a compassionate manner by these fine folks.

Great location, friendly & knowledgeable staff. I love they have the option of the self wash & the…read moregroomer. Best of both worlds! There are two young ladies who have always gone above and beyond in their customer service for whatever we needed. MC is one and Lori is the other. Great assets for your company. You should be proud, your training & company moral must be strong. Same day delivery is so convenient. Excellent product selection & prices. They even price match. Silly to say, but my furry friends and I feel like we've gone pun a field trip & not only gotten great things, but a wonderful experience as well. Love shopping local & supporting our Germantown & Memphis communities~ We even love the shopping bags. Top notch! Why go anywhere else?

There are reasons why this is my go-to company for my pets' needs. The employees here are friendly…read moreand engaged. They seem to really like their customers, and exhibit a can do attitude toward honoring any reasonable request. I like that the stores in the Memphis metro area still have that small town vibe to them. I also like the fact that they don't sell live animals.

We have two cats and a large dog. I cannot stress this enough: Dr. Herr and her staff are the most…read moregenuinely caring and attentive veterinarians our pets ever had! It is always a welcoming and relaxed environment. Dr. Herr takes her time and listens to all of my concerns, and I never feel rushed out the door. We've had at least 10 visits and they are always on time for appointments -- and that's important to someone with two teenagers and an erratic schedule to keep. The special treats (from the peanut butter distraction they provided our dog during an eye exam to the pheromone-scented towels they wrapped our cat in to calm him) are especially thoughtful and helpful. My only complaint, although it's not enough to reduce this review by a star, is the high cost of services. But I know getting a new business off the ground requires a lot of equipment expenditures and overhead. Plus her office has a wonderful homey, not clinical (which always made me immediately uneasy, even if I was just at a vet for a nail trim), atmosphere before you even reach the entrance door. Also important to me is how highly efficient being able to pay in the examination room is and then being able to leave through another door than we came in. Her attention to every detail of her business is evident, and that is all worth it to me!

I can't say enough good things about this caring place. The staff are excellent. It is clean and…read morepleasant inside. They have helped our older dog, Buddy with his back problems so he has a more enjoyable life. Thank you!

I use the online order for instore pickup. Makes it easy to run errands and know that I can walk in…read moreand pick up the order quickly.

Let me start by saying if I could give a less than 1 star rating I would. Not only will I never be…read morepatronizing Petco Collierville, I will never be patronizing ANY Petco location in 48 contiguous states. On two different occasions within the last 2 months, my family has had to take my dog to receive emergency care at the vet after being groomed at this location; both times being a viral infection. The first time we thought it was a one off situation as we had been getting him groomed at this location since we got him 2 years ago. The second time it happened created a trend and our concern was that there was something happening behind the scenes. Of course when you're not there it's really hard to tell. We reached out to the store directly and cooperate about the matter. Our ask was simply to cover the doctor bills since what happened was a result of getting groomed at the location. PETCO was helpful to a degree although the attitude my parents received from the store manager was less than stellar. The district manager for this store at first was helpful. Against better judgement we even decided to set another appointment for grooming which was supposed to be tomorrow 08/14. On yesterday PETCO decided to reimburse us for 1 of the doctor bills which we thought was going to be no strings attached. We were sadly mistaken. This morning we received a call, NOT FROM THE STORE MANAGER NOR THE DISTRICT MANAGER (Whom we just spoke to on yesterday and never mentioned any of what will follow) but from the groomer to let us know not only would our dog no longer be welcomed to be groomed by PETCO but that he was no longer welcomed to be groomed by her. After speaking with the district manager, my parents were told that they were doing "What's in the best interest of the company". They were also made to feel as if they had been dishonest about the situation given that they only received a copy of 1 of the doctors bills when we stated there were 2 instances. Something that could have easily been rectified had they reached out to us to let us know they never received the other copy. The district manager also had a VERY NASTY disposition with them during today's interaction. To say I am livid is an understatement. This level of disrespect is unacceptable. Where my parents are being a class act about the situation, I am not. Not only will I not patronize this store, I fully intend to de-influence ANY AND EVERY body I come in contact with to not do patronize this store. I have friends who are content creators with very large followings who I will also be reaching out to as well to use their platform. As much as we have patronized this business over the last 10-15 years (as we had another dog before this one) it is disheartening to be treated such a way. But PETCO will never get another dime from me. AND if I can help it I will make it my mission to make sure they don't get another dime from anyone else I know...or don't know for that matter.

I moved to Memphis only a few months ago and one of the things I worried about most was finding a…read morenew vet for my aging dog. Back home we were lucky to have the best of the best in the country right in our back yard. I went to Collierville Animal Clinic after I received a "free visit" welcome card from them in the mail. What a happy accident! So far I've worked with Dr. Burch, Dr. Horn and Dr. Kingsley (told you my dog is aging!) and they have all gone above and beyond to help with her ailments. They personally call to to follow up on how your pet is feeling, you can tell they genuinely care when they handle your pet, and maybe best of all, they notice and appreciate your pet's characteristics and mannerisms with humor and warmth. At this point, my dog and I have worked mostly with Dr. Kingsley and even if I lived on the opposite side of Memphis, I'd drive the whole way just to continue this working relationship. The other doctors here fabulous, too, though. Sold!

We had a family trip planned before we had adopted our dog who had heart worms. A few weeks prior…read moreto the trip she started her treatment and needed medication everyday. Collierville Animal Clinic was able to take her as a medical board so they could keep her calm and administer her meds. They were a lifesaver considering our hotel was not pet friendly and it would have been a long car ride for her had we taken her. I was nervous leaving her to board, but I had piece of mind knowing she was under medical supervision.