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    PetSmart

    5.0 (2 reviews)
    Closed 10:00 am - 7:00 pm

    Services - PetSmart

    Private dog training

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    8 months ago

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    2 years ago

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    Aussie Pet Mobile of Greater Memphis and West TN - Kooper is all ready for the 4th!!

    Aussie Pet Mobile of Greater Memphis and West TN

    (72 reviews)

    Berclair

    I'm not sure what kind of mobile business that arrives at a private residence and dictates a…read more"standard of conduct" to a homeowner, but I am guessing that those standards are printed somewhere and promulgated clearly to clients prior to accepting any business. There was no "incident" to speak of. The groomer, a younger person, misconstrued my gentlemanly kindness for romantic interest and the company sided with their own vice contacting me about it. The whole non-encounter was captured on video. Anyway, I hope they don't do that to anyone else.

    I had my Goldendoodle hand-cut by Aussie Pet Mobile, and they charged $437. I paid the full amount…read morebut was very disappointed with the final result--my dog looked nothing like what I expected. Management refused to offer a recut or even a partial refund. Now, 2.5 months later, I called to schedule a simple bath for my dog and was told they would no longer provide services to me. Here's what Bella from the company wrote: "Hi, this is Bella with Aussie Pet Mobile. Thank you for your response. At this time, we've decided that we're not the best fit for Red's grooming needs and will not be able to book any future appointments. We truly wish you all the best in finding a grooming provider that aligns with your expectations." Just a warning--if you voice a legitimate complaint, they may simply cut ties with you. In my experience, this felt more like retaliation than professionalism. Very disappointing.

    PetSmart - pet_training - Updated May 2026

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