Cancel

    Open app

    Search

    Pets Unlimited

    1.0 (1 review)

    Request information

    You can now request information from this business directly from Yelp

    Services - Pets Unlimited

    Pet sitting

    Pets Unlimited Photos

    More like Pets Unlimited

    Recommended Reviews - Pets Unlimited

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Rylee J.
    133
    53
    30

    6 years ago

    Business owner information

    Photo of Susan K.

    Susan K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Pets Unlimited

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    All About Animals

    All About Animals

    (3 reviews)

    I've taken some time before writing this to make sure I could share our experience clearly and…read moreobjectively. Our dog Aries was scheduled for a neuter procedure on February 12th at All About Animals Veterinary Clinic, along with removal of an extra dew claw and microchipping. Prior to the appointment, we asked on three separate occasions for an estimate. Right before the procedure, my wife received a text stating the estimate would be $525, with a note that additional items like microchipping could increase the cost. What I don't understand is why, after clearly communicating everything we wanted done ahead of time, the estimate did not reflect the total expected cost. When we checked out, the bill came to $621.66. Even accounting for about $20 in toys, that's still a noticeable difference from what we were told. When I asked to speak with a manager, I was met with a very dismissive and curt response from the office manager. I later learned his name was Tyler, I'm pretty sure. From the start, his tone made it clear he was not open to the conversation. When I mentioned the $525 estimate we received via text, he immediately told me that we did not receive that message. Only after my wife pulled it up and showed him did he step away to look into it further. While he did later acknowledge the note about potential additional charges, my concern remains that the estimate did not reflect the full scope of services we had already requested multiple times. The interaction itself was unnecessarily tense and, at times, felt confrontational. Unfortunately, the experience didn't end there. A few days later, it appeared that our dog's stitches may have split open. I contacted the clinic and was asked to send photos, which we did. We were told someone would review them and call us back. We never received a call. I also reached out directly to the owner via text, politely asking for a call to discuss our experience. The message was read, but I never received a response. Thankfully, our dog healed without further issue, but the lack of follow-up--especially when there was a potential post-surgical concern--was very disappointing. Overall, the communication, customer service, and follow-through did not meet expectations. We have since chosen to go elsewhere for veterinary care.

    I've tried several local vets and All About Animals really stands out. They've been excellent in…read morethe care they've provided and compassionate when we had to have an abandoned kitten we found put down because of organ failure he'd suffered before we found him. They've also solved problems previous vets had failed to handle. Highly recommended.

    Pets Unlimited - pet_sitting - Updated May 2026

    Loading...
    Loading...
    Loading...