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    Foxxy Resort

    5.0 (2 reviews)
    Open Open 24 hours

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    2 hours

    Response rate

    100%

    Services - Foxxy Resort

    Pet boarding

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    Ask the Community - Foxxy Resort

    All About Animals

    All About Animals

    (3 reviews)

    I've taken some time before writing this to make sure I could share our experience clearly and…read moreobjectively. Our dog Aries was scheduled for a neuter procedure on February 12th at All About Animals Veterinary Clinic, along with removal of an extra dew claw and microchipping. Prior to the appointment, we asked on three separate occasions for an estimate. Right before the procedure, my wife received a text stating the estimate would be $525, with a note that additional items like microchipping could increase the cost. What I don't understand is why, after clearly communicating everything we wanted done ahead of time, the estimate did not reflect the total expected cost. When we checked out, the bill came to $621.66. Even accounting for about $20 in toys, that's still a noticeable difference from what we were told. When I asked to speak with a manager, I was met with a very dismissive and curt response from the office manager. I later learned his name was Tyler, I'm pretty sure. From the start, his tone made it clear he was not open to the conversation. When I mentioned the $525 estimate we received via text, he immediately told me that we did not receive that message. Only after my wife pulled it up and showed him did he step away to look into it further. While he did later acknowledge the note about potential additional charges, my concern remains that the estimate did not reflect the full scope of services we had already requested multiple times. The interaction itself was unnecessarily tense and, at times, felt confrontational. Unfortunately, the experience didn't end there. A few days later, it appeared that our dog's stitches may have split open. I contacted the clinic and was asked to send photos, which we did. We were told someone would review them and call us back. We never received a call. I also reached out directly to the owner via text, politely asking for a call to discuss our experience. The message was read, but I never received a response. Thankfully, our dog healed without further issue, but the lack of follow-up--especially when there was a potential post-surgical concern--was very disappointing. Overall, the communication, customer service, and follow-through did not meet expectations. We have since chosen to go elsewhere for veterinary care.

    I've tried several local vets and All About Animals really stands out. They've been excellent in…read morethe care they've provided and compassionate when we had to have an abandoned kitten we found put down because of organ failure he'd suffered before we found him. They've also solved problems previous vets had failed to handle. Highly recommended.

    M J Wixsom, DVM MS - Treating patients of pet parents.

    M J Wixsom, DVM MS

    (4 reviews)

    I hope she is good to other pets. my cat wasn't so lucky meaning I had to carry him out in a…read moregarbage bag. Do better

    This vet says " I care " repeatedly but she doesn't not at all she has no bedside manner which I…read morecould live with if she was competent but she is far from it. Her misdiagnosis of a common problem almost lead to the death of my ferret. How one mistakes adrenal disease for fleas is beyond me but he's doing fine now thanks to the Ashland animal clinic , which actually does care and shows that rather than repeatedly telling their clients this in a monotone voice. On top of that she over charges for all services and medication by almost double! She doesn't seem to understand the relationship people have to their pets as I have fought when I found a vet that does. She would take me usually calm ferret in the back for all tests poor thing would often require multiple tries with blood work because she said he squirmed. The vet I use now doesn't have this problem as he lets me hold my fur baby and guess what no squirming no needle bruises! Online research is discouraged by her as is asking anyone who raises similar pets I don't know how it is for dogs and cats but with exotics there are parent communities of people including other vets who communicate everything from the best toys to common health issues! I understand not wanting people to override your diagnosis with the animal version of web MD but honestly especially with exotic pets research is important! Discouraging it to the point this vet does makes her seem as though she has a god complex.

    Foxxy Resort - petboarding - Updated May 2026

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