These people nearly lost my dog after he escaped from their groomers care. Fortunately I'd only just stepped out of the shop and was able to nab him before he ran into traffic but they didn't catch the other dog who also escaped. When I picked up my dog an hour later after clipping there was no explanation or apology. They happily charged me $65 and let me have the dry doggie treat I chose for free (20c). I've been there a few times but they never remember my name or My dog. I can tell they are not really pet lovers at all, but just see every customer like a walking wallet. The best pet store owner sold her business Pet Station years ago. I wish she'd come back because nobody genuinely cares about animals the way she did. read more