I am so thankful for your Doggie Demo program. I have 2 standard poodles who I bring to Petropolis every month for their grooming. The students and instructors treat my dogs and I like family. I love the idea of grooming students learning different cuts and styles for the Standard Poodle breed. I am currently fostering two other standard poodles and they had their first spa day today. Both of them were dropped off this morning looking like homeless mugs! When I picked up the girls they were transformed into the elegant breed they are. Unbelievable Transformation. Thanks again to the team at Petropolis. You are so appreciated! read more

My wild girl Jellybean can be a handful when she doesn't want to do something. After we dropped her off for her bath and mani/pedi, I got a phone call that she was refusing to even enter the tub room, even when offered treats. I was going to go there to help coax her in, but a few minutes later I got the call that all was well, she was washed and her nails were trimmed and now she looks like a new girl (although not very happy with me!) Thank you Gabbie and students for figuring her out! read more

Petropolis - A pouty Jellybean. - Pet Sitting Near Me - Chesterfield, Missouri

Petropolis Performed a grooming treatment on my 18-year-old cat today. She was matted and uncomfortable, and came home happy and well groomed. I appreciate all their efforts and making her comfortable in her old age. read more

Great place to take your dogs. They are warm and friendly. I have two dogs. Patty and Reese.

My pups get so excited just seeing the place and crash out when they get home. Very appreciatove of the curbside assist as well.

Love it. Our dog never wants to leave. Staff is great. Very helpful and accommodating. read more

Petropolis - They always have fun themes and crafts for the pups. - Pet Sitting Near Me - Chesterfield, Missouri

My dog Desi enjoyed his stay! Staff is always professional and friendly, and the facility is super nice and clean! Desi is a 9 year old lab mix and though he is in good shape I dont trust just anyone with my senior pup. He was well cared for, and would recommend them to anyone! read more

Petropolis - Selfie time! - Pet Sitting Near Me - Chesterfield, Missouri

Our girl Tess loves to go to Training and over night stays. She is so happy to be at Petropolis with the people who train her and take care of her. read more

My puppy visited once for a day care. Considering the fact that it was her first time there...New faces and a large group of dogs was of course intimidating. They told me they would help her get accustomed, but failed to say for an additional fee of $26 and if she did not pass the second time, she would not qualify for group. That seems so against what would be common nature that puppies need time to adjust and should have additional building experiences. I was so disappointed in there outlook on the nature of building gradual and positive experiences. I wanted her to have positive experiences that would build over multiple exposures like she had at another dog care. It should not be a money making opportunity, but opportunities for a puppy to grow with new experiences. read more

All the workers are so nice and do a great job handling my fur babies. Prices are competitive too.

James did a great job as always of grooming my boy and getting him ready for the summer.

Always greeted with a smile and they know my name and, of course, our dog's name. We have been using Petropolis since our dog was 12 weeks old (she is now 7 years old). Daycare, Boarding and Grooming - we use it all. We recommend them 100%. read more

Great, caring, and friendly staff. Our puppy was netvous going in but greated everyone on the way out with wagging tail and a happy attitude. read more

Ideally this place is wonderful. It's very expensive but they do things to make it worth the value like the valet service and the live pet cams. The staff are very cordial and genuinely like the dogs. We had a little trouble at first because my dog wasn't used to socializing with such a large group of dogs at once. We found a good g roup for him and he did great for weeks until he had an episode with another dog. It was 100% his fault and we take responsibility for his actions however now he is removed from being around any other dogs for the foreseeable future. This means he gets two 20 minute outings with one human who "plays" with him but the rest of the time he sits alone in a kennel. This defeats the whole purpose of him being in day care and he was super whiney and wound up when we got home. This obviously is not going to work for us and unfortunately we probably won't be going back. We have 2 days left in our punch card and hopefully they'll give us a refund. We're super bummed. I do think the groups of dogs are too big and that can be overwhelming for the dogs and the staff. I think they should divide the dogs into smaller groups and that may help. read more

I have taken my dog there for many years and have always been very satisfied. Their employees are polite, courteous, and professional. I recommend them to all my family and friends. read more

Very Happy with the Grooming and Boarding services at Petropolis! Trust them with our Bernedoodle. Very friendly and knowledgeabl.

I have been pleased with Petropolis and the personal attention their employees show our dog. This last week, Brandy stayed 5 days with them and was a little anxious, but they were able to give her some needed reassurances and she calmed down. They also called me to let me know of their concerns. We will definitely return when we need boarding. read more

Staff is all super friendly. They take great care of the pets, and Huey seems to love it there.

we love going for day care and grooming. everyone is professional and respectful. my dog always gets the best care here. 10/10 recommend read more

The boys loved going there. Super nice facility just wished the grooming was alittle better. Missed a couple of spots. But overall not bad read more

Petropolis - Pet Sitting Near Me - Chesterfield, Missouri

Everyone here is so thoughtful and caring! The training our pup has received has been top notch! We love taking our dog here and she loves going! read more

Cost of dog haircut was raised to $82. Way too expensive!!!! Not competitive with other groomers.

The staff is knowledgeable, friendly and accommodating. The cost is very reasonable, in fact, better relative to groomers in the area. Great experience with an anxious dog... we've found "our groomer" read more

Think twice about trusting your furry friend with Petropolis. Our eight month old puppy was left alone for most of his stay, had very little exercise and stimulation, and went without water for long periods of time. We ended our trip early to remove him from these conditions. Details: We boarded our puppy at Petropolis in Chesterfield and signed up for group play sessions for all three days. He spent the first day in the room alone until I called. I was told he was "missed" and would be taken outside immediately. He had 15 minutes of group play and 20-30 minutes of 1-1 time before returning to the room. I called again and spoke with a manager who admitted fault and had someone do another 1-1 session with him, but he still spent most of the day alone which is not what we signed up for. The second day he went out for group play in the morning but was once again in his room most of the afternoon. I didn't call this time because I was concerned that they would get annoyed and ignore him even more. When we arrived to pick him up, there was no water in his bowl. I was told they only fill water at certain times... 6 am and 12 pm were the relevant ones. He had two bathroom breaks in that time, but no one checked his water so he had one (small for him) bowl in six hours. This alone is cruel for a puppy who is used to unlimited water as recommended by our vet. None of the dogs were taken out for play that morning because "the temperature was in the 30s and their heaters can't keep up." I was not told about this stipulation when I made the reservation. If none of this has dissuaded you and you care about group play, you might want to inquire about winter when the temperature is regularly in the 30s or lower. I requested a call from the facility manager to share our experience. I finally got a call two days later from the manager for the St. Charles location who could only say she would "look into it." She didn't offer to follow up and let me know why our dog was neglected in their care but did ask that we give them another chance, which is ridiculous. If you are concerned about hydration, exercise, and stimulation, take your dog elsewhere. If you want to feel like you're getting a deal, this place is great... the estimate will be high but once they take off the things you signed your dog up for but didn't receive, you will save money. To top it off, our puppy came home with kennel cough. read more

Petropolis is a fantastic place for doggy daycare. We have a Redbone Coonhound who requires a lot of activity and every time he goes they send home him a worn out tired pup. It works well for his behavior and the staff are nothing short of amazing. One time Riggs was sick and had to stay home for a few weeks and they even sent him a card and care package with a chewable and a toy. I know you have to pay for quality but the lost point is on the pricing. We just wish we could afford to bring him more often and that they would offer better discounts to their frequent flyers. No doubt we will continue to pay it though because they are hands down the best in the business. He starts getting excited soon as we turn off the highway on the exit lol. Thanks petropolis for all that you do!!! read more

The staff there seem super nice, but we were quoted at the beginning of our dog's stay as being around $450 for the entire stay. We get back and the bill is $771 nearly double what we were quoted. We called twice in the 9 days he stayed and never once were we told he was so anxious that they moved him into a quieter space. We were told he was doing great and just seemed nervous was all. Only giving 2 stars because they didn't charge us for the quieter space they put him in, but even after getting my receipt the numbers aren't adding up why everything was nearly double what I was quoted. read more

Very good veterinarian. You're always on Time very professional very nice people. I've been there quite a few times and never had any problems at all. Thank you. read more

Be careful while choosing Petropolis for your furry friends' grooming. Our bichon was chopped off like a goat. He doesn't eat and barely walks. read more

Petropolis - Be careful while choosing Petropolis for grooming. Attached pic is of our bichon who was rendered as goat. - Pet Sitting Near Me - Chesterfield, Missouri

Cut was just okay this time. Not clean and even. I new to grooming; getting use to the price structure, expected cut to be crisp.

I just boarded my 2 pups for a week and I always feel comfortable leaving them here. They have a huge play yard with a stream going through it so they can get wet. My one over active pup got intestinal issues while there and they took appropriate measures by calling me and running a poop sample to my vet. She got some meds and did better but they wouldn't let her out in the play yard until they were sure she was not contagious per my vets test results. This is what they should do as it protects the other pups. They were groomed prior to pick up and looked good and smelled good. I always have to knock one star off though because they are pricey. But I love my dogs so much and I feel if they can't be with me, this is the next best thing. You can rest easy on vacation with your pups here. read more

I wish I could give them a ZERO!!!! I recently saw an ad for a $40 grooming session for new customers. When I dropped my dog off, I explained how I wanted her to be cut. After 5 hours of waiting for them to call me to come get her, I finally called them. The girl who answered the phone said that they were having problems cutting my dog and she was fighting them. I thought this was unusual as my dog has been getting groomed every 3 months for the past 5 years so I told them I would come and hold her while they tried to do her face. When I arrived, her whole body was cut except her face! I tried to calm her down but she was already anxious and they told me they needed to stop 'because someone was going to get hurt'. She looked awful and didn't get any of the services they mentioned - no teeth brushing, no ear cleaning, no anal glands, and they didn't even give her a bath!!!! When I went to leave the building, they told me I owed the $40!!!! I couldn't believe it! How could they charge me when they didn't do anything they were supposed to do!!!!! I paid the charge and will NEVER step foot in that place again!!! read more

Petropolis - They cut her whole body and let me walk out of the building with her face looking like this!!! Not groomed and unacceptable! - Pet Sitting Near Me - Chesterfield, Missouri

We have used Petropolis for grooming and boarding and could not be happier! This past weekend we left our beloved terrier, Holly, with Petropolis. She came back happier than ever and was even sad to leave! We have also used their grooming and Holly came back well groomed and tail wagging. Now, we ask Holly if she wants to go to Petropolis and she gets super excited and even waits by the door. Coming from Los Angeles, we have a high bar when it comes to pet care and customer service in the pet industry. Petropolis has really blow us away. Laura answered all my questions and addressed all potential concerns before I even thought to ask them. She felt like a true friend before I even met her in person. I am always cautious leaving our dog overnight but I never worry with Petropolis. This is truly thanks to the care that they give my dog and me. Highly recommended for grooming and boarding. read more

We have had our puppy here for both daycare and boarding at the St Charles location. She loves it, and is always excited to be there, and they take such good care of her! read more

Petropolis - Playtime - Pet Sitting Near Me - Chesterfield, Missouri

Wow! What an amazing place! This was one of the first times having to board our dog and we always get worried and sad about having to leave him, but from the moment I walked into Petropolis I was instantly comfortable and so was my dog! :) Everyone was SO nice and kind and they really made me feel at ease! They asked me all kinds of questions on how to make my dogs stay more enjoyable and I felt like they really cared about making sure he was going to have a safe and joyful time! ( checking to make sure he didn't have any allergies and seeing how he was with other dogs) We picked up our dog up last night and he looked so happy!... and so clean! It looked like he just came back from a sleep over with a bunch of friends! Hahah Thank you Petropolis for taking such great care of Everest! He misses you all already! :) read more

I have a 125 lb Bernese Mountain Dog. My regular groomer retired. When going to Petropolis, I specifically requested a groomer that specializes in big dogs especially Bernese Mountain Dogs. I made an appointment at least two weeks in advance. When I showed up, they switched groomers. Then my old groomer spoke with the groomer at Petropolis to explain what has been done in the past. It took eight hours to finish grooming. When I picked up I could tell he was crate dried which I specially asked for hand dried. He was still damp. His nails were not trimmed. His coat was not shiny, uneven under carriage furnishings uneven, foot pads, trim hocks, chest wasn't dry all the way... Very upset. read more

Good lord. Buyer beware. $835 for 8 days and a haircut? I either missed this or they don't show it when making the reservation. Insane. 15 lb dog. read more

Great facility and clean. Very professional staff. Only issue I had was they did overfeeding my dog and she is on a strict food regimen of 2 level cups a day. They ran out of her food which was measured out appropriately prior to her boarding. They had to give her their supply for her last 2 feedings. Otherwise, it was a good experience. read more

It's 15 degrees outside and I'm stranded sitting in the parking lot of St. Luke's Outpatient Surgery Center, Why? Because I have my 2 small dogs with me and they cannot go inside the hospital. This shouldn't be happening. Petropolis promised me something that in no way was reality. My husbands surgery was scheduled for 5:30 AM so we checked out of our hotel room, dropped him off at the hospital, then I headed over to Petropolis where on the phone they were great and very accommodating. They told me it was no problem (and no charge) for early 6 AM drop off, no charge since this would be our first time there and the first day is free. We're from out of town, so this was especially nice... EXCEPT... Nobody on the phone told me that I'd just have to surrender my dogs to some stranger in the freezing parking lot. Nope. They told me on the phone that someone would let me in, we'd have a nice chat, fill out papers... but NONE of that happened. Instead, nobody was at the front, I sat in my car for 10 minutes for any signs of life. I saw cars going to the side of the building and so I drove over there. This is where they explained to me that they don't open until 7 AM and when I explained I had made arrangements for early "Unlock"... I was told by a manager that they would take my dogs, but I could not go in. Well who would agree to that? I don't just hand my dogs over to people I've never met in a parking lot with no idea where my dogs will be staying, zero idea how they will be treated. This was a deal breaker. I jumped through great hoops on Friday getting all the documents from my vet and I even took my toy poodle in for a vaccine that was required by Petropolis, something she needed anyway, but I had other things to do last Friday when I dropped it all to go get this done just so she could go to Petropolis on Monday morning. There were other places I could have taken them to, but, the nurse at St. Luke's recommended Petropolis... Trust me, they will not be recommending them from now on... they are shocked at the treatment I received. I am too. So, here we sit in the parking lot, for hours while my husband is inside having surgery... this is beyond horrible customer service on Petropolis' part. I really hate, I'm sorry's... so save it. I know you are open now that it's after 7 AM... but after that treatment, I'd much rather sit in my car knowing my dogs are safe and sound. read more

First intro haircut was great! Just picked up after the 2nd haircut visit. Not so great! looks like a 5 year old took a pair of scissors to my pet. This is a small dog not matted - not worth $60 read more

We were offered three free "puppy Wednesday" daycare visits. We only used two and when I went to redeem the third they said we already used them all which wasn't true. Between daycare and boarding, we have spent well over $1000 in just a few months so to push this issue with a customer doesn't seem like a smart business move. In addition, I picked up our puppy two different times to find that she hadn't been fed. I wrote an email about these issues but I haven't heard a reply in almost a week. There are better places that appreciate customers and understand building trust. read more