We hired Petra outdoors in August 2024 to build a custom fire pit in our backyard that resembled a tree stump. We worked with Evan to pick the proper location and design. The work was completed in a timely manner and looked good. However, we were told there was a 1 year warranty on the firepit. In July of 2025 I reached out to Evan to let him know that the firepit had several large cracks that needed to be repaired prior to our warranty timeframe expiring. I sent photos and we discussed the repair via text and call. We were in contact at least 3 times and I was told at one point that the stain needed to match my repair was on back order and would take a couple weeks to come in. He kept saying he would "be in touch to schedule something". I called, texted and sent Facebook messages multiple times from July through December. He completely quit responding in October and they have not completed the repairs which will ultimately lead to a much shorter lifespan of the firepit. read more