Quality work, done quickly. Some communication issues, but good experience and happy with the end result

Wow!!! I have been trying to find a contractor who #1 shows up for an appointment (big deal, I can't believe the amount of business that don't ) # 2 listens and performs what was said. #3 went above & beyond. #4 worked a full day 8-5 #5 cleaned up every night , was respectful of my house & animals!! #6 stayed on budget and any problems that arose were discussed & planned together to a reasonable agreement I will recommend this business 1000%. And will have many projects with them in the future. read more

I purchased my home through a 203k loan and was referred to Russ. And first glance he said everything right. It will only take a couple weeks, he lied, 2 months later still hadn't finished. My home is roughly 1000 sq ft and I spent 60k. My home was completely gutted so 80-90% of the demo was done. I needed a home that was move in ready. I was so excited as he promised me a house that was going to be something like amazing. They painted the house with only one coat on the walls, trim, and ceilings. It's obvious as there's patches everywhere. There was issues with the flooring and he supposedly did $10,000 worth of leveling and restoring the original floor of the house, but the house is still unlevel all throughout and the flooring that he just installed within six months has already started to come apart. In the kitchen he installed Cabinets that were already damaged. He installed the wrong cabinets above the microwave so the microwave hangs 4 inches lower than it should all because the fridge was a little too tall so they swapped out that cabinet instead of going back to where they bought it and exchanging it. Quartz countertops were supposed to be used and built into the budget at the end he said there's no budget left and that I had to come out of my pocket. We are undecided about hardware on the cabinets for a little bit then we decided to go ahead with him and he said he wasn't gonna install them as we took too long to decide, but he was still working on the job. He installed new windows on the house two of them have grids on them the other three do not as he obviously just got them at Home Depot whatever it was cheap and on hand. I had new interior doors installed throughout the house. Several of them are not flush with the floor and did not lock as they installed the door handles in properly. The front door door handle had a wood screw in there as I am guessing they lost the original. Again, I had to redo the doors because they installed the lock in properly and there was gaps in each one upon closing. My water heater wasn't reinstalled to code. As I requested a move-in ready home for my family they did not fix the sub pump underneath the house when they knew it was an issue nor did they even bring it to my attention till very end. They built me a custom shower where are they left grout missing all over it so it's not even watertight. The fixtures they used in the bathroom already had rust spots upon installation. All of the cabinets in the bathrooms are not flushed with the floor. All the toilets in the house were supposed to be one piece toilets. He did not deliver upon that one of the toilets he installed has leaked ever since it's been installed. One of the showerhead is leaked from the wall since installation. The smallest sink he put in the master bathroom even though he easily had another ft for a larger one. He went as cheap as possible for everything. Russ promised that he would come and remedy all these issues after I released the last of his funds, he did not,all he did was request more funds. I'm guessing to fix his issues that he left. Overall, I am completely unsatisfied and disgusted that he would do my family like this after promising me everything he did. I was very laid-back with the whole process and let him do his work. Tried not to hang over his shoulder. But that was a mistake. Ryan Espinoza read more

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