I have been very pleased with all my appointments with Zwicker, including those with Terry, the…read moreowner, and others. This business is the real deal and offers quality, honest service, and the electricians will answer your questions then or later. I have not turned to or used any other electric service since becoming a home owner a number of years ago.

Terry and team were very speedy in their replies to my quote request. We had a breaker issue that…read moreneeded an inspection. They guided me on potential DIY solution, but also helped me realize that we needed a professional inspection. Terry asked for input and photos before he arrived and was easily able to discern what parts were needed before he arrived. Once he tested the breaker and realized it needed replacement, he already had the necessary parts, saving what usually means a few back and forth trips to the home store and extended job time. I was really happy with how quickly and efficiently he took care of the issue. The final price was in line with the quote. I'm certain if we need more electrical work done, we'll give him another call!

We've been in the Middeltown area for nearly 2 years ... our first call for repairs, service and…read moreupdates was with Dauenhauer Plumbing! We've joined the VIP membership for those additional sim--annual inspection. Excellent Communication and services at our Townhome to include - new water heater, sump pump, duct cleaning and preventative maintenance. This our 5 review.

Property Damage Caused by Improper Installation of Emergency Sump Pump…read moreI am filing this complaint against Dauenhauer Plumbing regarding significant water damage to my basement that appears to have been caused by the improper installation of my emergency (secondary) sump pump by their company. On Sunday, March 8, 2026, I noticed that my main sump pump was running continuously without shutting off, which was abnormal. Because I had a newer emergency (secondary) sump pump installed as a backup, I unplugged the main pump to prevent possible damage and contacted Dauenhauer Plumbing to schedule an inspection for the following day. On Monday, March 9, 2026, at approximately 8:30 a.m., I heard an unusual sound coming from the sump pump area in my basement. When I investigated, I discovered water forcefully discharging from piping connected to what appeared to be the emergency (secondary) sump pump system. I immediately contacted Dauenhauer Plumbing, and a plumber arrived within approximately 30 minutes and stopped the water flow. According to the plumber who responded, the emergency (secondary) sump pump had been installed incorrectly. He also stated that he found nothing wrong with the main sump pump. He initially believed the discharge line might be clogged and cut the exterior line to inspect it, but there was no standing water in the discharge line. The plumber then stated that he believed the underground discharge line might be broken and offered to arrange excavation. Instead, I suggested a temporary above-ground discharge solution to move water away from the foundation. The plumber went to Lowe's, purchased flexible piping, returned, connected it, charged me for the materials and labor, and then left. As a result of this incident, my basement sustained water damage, including: Basement flooring saturated with water Drywall/sheetrock wet Insulation wet Possible defect or damage to the main sump pump I have photographs and video of the incident and damage. I have also contacted my homeowner's insurance company, State Farm, and they advised me to begin emergency mitigation with PuroFirst. That process is currently underway. I have made multiple attempts to contact management at Dauenhauer Plumbing regarding this matter and have not received a return call or meaningful response. Given the seriousness of the damage and the fact that their own plumber acknowledged the emergency sump pump had been installed incorrectly, this lack of response is unacceptable.

Called Drexler plumbing because I had a leaking toilet in my basement, was a little bit skeptical…read morebecause they are so expensive and I just had them recently to add a water line. They called and showed up within like 30 minutes and were very upfront on all the possible costs depending on what could be wrong, explained a membership plan that sounded pretty reasonable so I went with them. Brad was our technician and he was SUPER!! Sounded very experienced and helpful in his guidance, very polite and courteous! Thanks Brad!

PLEASE READ THIS UPDATE, I may remove the review completely but perhaps reading my updated…read morecircumstance will help you in your selection to use Tom Drexler. (I tried to access the update function on Yelp but it was being finicky.) Since I posted the original review I have been i contact with the company. (You can see the original review unless I decide to dump it completely, but thought it may be fair to see how things started and how things have turned out.) You will see that I never mentioned the name of the service employee, nor did I give out my own name--just initials. And with ONLY my initials The CUSTOMER SERVICE Contact looked me up and contacted me to follow up on the situation. I was a bit surprised and initially not especially hopeful. And so we talked. We talked for a good while about all the events, issues and circumstances and came to what was a favorable agreement between myself and Tom Drexler Heating & A/C. The appointment was set, the service tech arrived and the resolution took perhaps 3- 3.5 hours. And my goodness may have been just in the nick of time because I had warmth that night and when the next day turned to record breaking heat I had a/c the functions and kept me able to breath...even with the allergies and asthma. Currently I am Very Relieved regarding the solution/outcome. If they will take the effort to seek out a customer that has had an issue and make attempts to "make it right", then I think they can be counted on to be reasonable and helpful. So...from a "one star" to a FIVE STAR I can recommend giving Tom Drexler your business. J,M. _____________________________________ INITIAL REVIEW: Asked for service on a/c that didn't work and high heat bill. Got hit with a $2200 bill for new compressor and fill. They were supposed to examine and FIX IT. FIVE MONTHS LATER time for heat and nothing...just heard unit recycling...then the electric bill. Finally get them out and the tell me all the coolant leaked out from a lose nut and I needed more coolant and it would be a waste because the compressor was shot and that would be Thousands more now and only certainty was a $15K replacement of the whole unit!!! FROM A LOSE NUT? That they didn't tighten or check? REALLY WTF And only "saved" money because I accepted them snatching $16.50 from my bank every month. PLUS...every few weeks they'd be trying to upsell me other services. I am a widow on SS and had to get a loan to replace the compressor that I'll be paying on for several years. I'm fed up and with people doing this to seniors...or anyone. My husband was an auto tech and he was probably the only honest one in a hundred miles. I am very discouraged and facing dying from heat/cold exposure because of some business model that says screw people and profit. No remediation because I have been TOO ANGRY to even write a complaint letter so far, but I'm thinking this is a GOOD START!

I needed service to be done on my generator I had 1 guy come out do the work get it running and…read morelet me know it needed some kind of muffler. After a few weeks a 2nd man showed up had a ton of problems working on it told me it was pretty old and that it needed little boots on some wires. It never worked again and another guy showed after a couple of calls and a few weeks, he also had a lot of problems working on it and that it needed a bunch more work. I asked them to assess it before more is done, if it was old I didn't want to keep throwing money at it, they couldn't answer that.I was told to call in for info. 3 messages to the office I finally speak to a person who takes my info says I will get a call back. Now weeks later no calls , no working generator and nearly a1000 spent.

Beware! This company charged astronomical service fees. They did $32 in parts and my total bill…read morecame to $381. They charge the customer for a service run $65 (which the owner says covers their vehicle), time to your house in labor $110 hr, plus tolls if applicable. Tech was at my house less than an hour, I was charged for 2.5 hrs of labor. Owner tried to justify his deceitful tactics saying he pays his techs well. Correction, WE pay your techs well but most of us will never use you again. Therefore you will lose business and can't pay your techs. Not very business savvy.

Installed our original and a replacement generator a number of years later. Great reliable,…read moreprofessional friendly and on time service every time they have come to our house. We recommend Morris Electric Com highly! Above average customer service and expertise every visit. Prices seem reasonable. Pratte family

We are new to Elisabethtown, KY and new to having a generator and used Morris Electric from start…read moreto finish for a Generac whole house generator. They do all the work from utility marking to install of gas tank to special components for dryer and furnace. They really know there stuff! Professional, polite with great followup. We had zero surprises along the way. They were about $5K lower than local electrician. Outstanding and would use again should the need arise. Wish there was a ten star rating as our experience was that good!

I appreciate Payne Electric's quick response. Madison and Bill did a great job fixing my problem…read more They also gave some good advice. The service charge was very reasonable. I highly recommend this company for excellent customer service.

Very professional Did electrical repair that was needed,…read moredid not try selling me on things that were not necessary

My microwave plug had gone out. I have used Allen Electric for years so I contacted them…read more I was given a quote of $405.00. They said it covered the plug and breaker. So I asked if it turned out to be just the plug would it be cheaper. I was told no so I told them to replace breaker if I was already having to pay for it. i feel like I was taken advantage of and will not be using this company in the future. Shame on you, Allen Electric.

I couldn't be more pleased with Allen Electrical (Matt Rogers & Team)! Clayton & Matt were…read moreincredibly responsive and professional from the moment they arrived at my home this morning. I had a few different concerns--my kitchen lights were flickering whenever the washer and dryer ran, and I also had an outdated dimmer and old-style outlet setup in my living room that needed attention. The team quickly assessed everything, offered clear explanations, and provided a very fair on-site quote. They got right to work and handled everything efficiently. What really impressed me was how respectful and thorough they were--cleaning up after themselves, walking me through each issue, and making thoughtful, non-pushy recommendations for future improvements. As someone living in an older home, I really appreciated their attention to safety and their practical advice. It gave me a lot of peace of mind and didn't break my wallet -- happy to pay a little more for peace of mind when it comes to electric controlling my home & the potential safety concerns associated with electrical work. Thanks again, Allen Electric--you've earned a lifelong customer in me!

I highly recommend Legacy Electric! Benjamin was highly knowledgeable and his work showed an…read moreexceptional level of attention to detail, which I greatly appreciated. Ben worked tirelessly to make sure the job was complete. Plus, since I was flexible on timing, I felt like Ben gave me a good, fair price, especially given the high quality of the work. I have had Legacy Electric do a couple of jobs now, and they consistently provide outstanding work.

I needed a semi-flush light fixture mounted in my entryway. Legacy's availability and price fit…read morewhat I was looking for. The communicated timely, including a day-of reminder for when they were coming. Legacy came in, was knowledgeable, efficient, clean and replaced my light fixture! I'm as happy with the process as I am with the end result. Will be calling Legacy Electric /Ben back for many more projects!

Will helps us out in a pinch once again!…read more Coming off of a difficult week with one of our kids being in the hospital, we discovered our basement a/c no longer worked. We called Will, and he made time to come out the next evening. He was able to easily diagnose the problem as a blown capacitor and fixed it at a very reasonable price. We were up and running with a working a/c that same night! Will also remembered some of our other ongoing needs, with another aging a/c on our house and issues with our duplex rental. He is so knowledgeable and truthful when he talks to us about options. Having used his services many times, we trust him when he says if something is an easy fix or needing something more expensive. He is the service pro everyone should have saved in their phone. So lucky to have found him!

Will is, without a doubt, the kindest, most honest, and most patient person I've ever done business…read morewith for home repairs. From the very beginning, he took the time to listen, answer my questions thoroughly, and explain things that no other company took the time to explain. Last summer, I was told I needed to replace my HVAC system before this summer because it uses R-22. Naturally, that was stressful and felt like a huge unexpected expense. When Will came out, he carefully inspected the system and then walked me through the facts. He explained that as long as the unit is working properly, there's no need to replace it just because it uses R-22. He also clarified that refrigerant doesn't need to be added unless there's a leak (contrary to what I had previously been told about it needing regular refills). At no point did he try to upsell me or pressure me into replacing something that still works. Instead, he focused on what was actually necessary and in my best interest. That level of integrity is rare and incredibly appreciated. It's clear he genuinely cares about his customers and values doing the right thing over making a quick sale. I truly can't recommend him highly enough and will absolutely continue to use and refer him in the future.