Facility is very clean. Staff is very welcoming and works hard to ensure your pet's needs…read moreregardless of how unique they may be. Staff helped us devise an assimilation plan for our dog, knowing that we were planning a multi-day boarding soon. The report cards are great - it is such a relief to get notes from the day and also photos showing how your pup is doing. Team members are friendly and always willing to help. Prices are extremely reasonable, and there are many pet perks to add on that will make your pet's stay very tailored overall.

Terrible customer service. Unprofessional staff. Awful grooming. Overpriced. Worst thing was how…read morepoorly they treated my sweet golden retriever. I have nothing good to say about this business.

I can't recommend Chandler and Robert enough!…read more Before choosing a trainer, I met with a few different ones because I wanted to make sure I found the right fit for both me and my Belgian Malinois, Xena. From our very first consultation, Chandler stood out. He didn't rush us or make me feel like we were on a time limit. He immediately took Xena's leash, spent time getting to know her, worked with her, and really paid attention to who she was. Within minutes, he had earned her trust. What really impressed me was his attention to detail--he noticed something on her that I had assumed was just a bump. He pulled out his flashlight, took a closer look, and realized it was actually a tick. Thanks to him, I was able to get her to the vet and have it taken care of right away. That level of care told me everything I needed to know. Throughout her three-week board and train, Robert worked closely with Xena, and both he and Chandler were always responsive whenever I reached out. I loved receiving her report cards and progress updates, and seeing videos of her playing and learning on their social media made being apart from her a little easier. One thing I especially appreciated was that they didn't just train Xena--they taught me how to continue building on everything she was learning. The weekly training sessions while she was there gave me the confidence to work with her, and her graduation day was the perfect opportunity to put everything into practice in a real-world environment around people, dogs, food, and distractions. Xena came home with a great foundation, and I came home with the knowledge and confidence to continue building on it. Thank you, Chandler and Robert, for taking such great care of my girl. If I ever need additional training in the future, you guys will absolutely be my first call. If you're looking for trainers who genuinely care about both the dog and the people who love them, I wouldn't hesitate to recommend them. Chandler has built something special, and it's clear he takes great pride in his business, his reputation, and the people he brings onto his team. That gave me confidence from day one, and it's exactly why I'd trust them again in the future.

Took my Doberman puppy for puppy kindergarten. Clearly worked with her, and what was important for…read moreme was building confidence and socialization with the puppy. She came back lively and with a few new commands that she knows. During the time, communication was top notch and we were updated frequently. She will be returning to them for boot camp. Truly thankful for their help.

This was our first visit based on the reviews we read. We…read moreare very happy & satisfied with HomeRun Grooming. They did an exceptional job on our cocker spaniel. We will use them again for our dog grooming needs.

Excellent experience for first time groom for my Aussie!! She looks fabulous! A good trim and…read moremanicured and polished looking! She is ready for the dog show!! (That is the miss spring break sprinting she does in the backyard!) Abel was great to work with! Highly recommend!

This facility is amazing! They truly love what they do and treat the dogs with love and affection…read more The facility is clean. My dog has developed great social skills and loves going each week. He comes home exhausted and happy. The staff is amazing. They are so family oriented and I have no issues trusting my dog in their care. I highly recommend this facility to anyone who is looking for daycare or boarding.

Decent prices. The place wasn't pristine, but it's also a kennel…read more I had communicated my dog had a knee injury and wasn't to play with other dogs. That was ignored or overlooked. Luckily there was no antagonism to the injury.

I moved to Keller, TX a couple of months ago. First two things I need to find were a good happy…read morehour spot and a dog kennel/sitter. I randomly came across Kayla's profile here on Yelp as I was googling around trying to get the lay of the land. What a great find. I'm like the 2nd luckiest guy on Yelp. I couldn't have found a better situation for me and my dog, Kayla's great to him and for us. Couldn't have a better situation for us since I travel a lot for work. So dependable and it's obvious to me that my dog really digs her. She just doesn't come over to feed and let him out but takes extra time to play a little and let him work off some energy. Checks the mail, brings in packages and lots of other little "extras" that are a big help to me. Highly recommend her. You can't go wrong with Kayla. She's the best!

Kayla has been a lifesaver! Not only is she reliable, thorough, and flexible, but she is always…read moreexcited to look after my two kitties when I am out of town! They love having her around, and I love knowing that they are being taken care of. Kayla even sends photo updates of how the kitties are doing each day. 100% would recommend to anyone wanting quality and reliable pet care.

Highly recommend for any beloved cat!! We have a total of 4 cats; they run and hide when people…read morethey are not familiar with enters the house. Luna was diagnosed with hyperthyroidism in June of 2025 and now takes medication twice daily. If left at home with her sister cats she would not get her medication due to hiding when the caretaker entered the house. We booked a two week stay at the Scratching Post while we traveled. I thought she would hide her whole time at the Inn, but to our surprise it was the opposite. During our daily updates we learned after the first 2 days of being shy she opened up to the staff. She enjoyed spending time with them, petting, scratches and followed them around, the word velcro kitty was used one day. She was very well taken care of during her stay. She is already scheduled for another stay at the Inn.

If you need a place to take your precious kitty, this is the place! I have an 8 month old spoiled…read morerotten Torte that we have had to use sitters in the past when we have had to go on short trips. It didn't workout for our normal sitters so I started researching places to leave my precious kitten. When I say they take fantastic care of your cat/kitten I feel that is an understatement. I would not hesitate to take her back. I highly recommend them. They only take care of cats so I felt that was a much less stressful situation instead of leaving them next to dogs. Even the rooms they keep them in are so much better than cages you see at other places. No cages here! They have little townhomes, standard suite or deluxe suite. I chose standard since I didn't think she needed the bigger room since it was just her. They also update you with pics and how their day went. If you can't tell I was incredibly pleased with this place.

I can't say enough good things about Miah and Friends Dog Daycare! My dog Chonchis recently stayed…read morethere, and it was the best experience EVER!!! From the moment we walked in, the staff made us feel welcome and took the time to get to know Chonchis personality and needs. The facility is clean, Very spacious! Chonchis loves playing with the other dogs and comes home tired and happy. I appreciate the regular updates and photos they share, which put my mind at ease while I'm away. It's clear that Miah and the team truly care about the dogs and their well-being. If you're looking for a loving and reliable daycare for your furry friend, I highly recommend Miah and Friends! Chonchis can't wait to go back!!!

I live in the country and last Saturday my family was hit by the tornado and we needed a place to…read morebring our dogs as we had no power PetSuites came in strong and helped me get all my pups booked. I was so thankful for the team and managers I would highly recommend.

**Warning to Pet Owners - Please Read Before Choosing This Facility**…read more I deeply regret trusting this dog daycare with the safety and well-being of my 9-month-old goldendoodle puppy. What was supposed to be a safe and social environment turned into a traumatic experience that has left lasting physical and emotional scars on my dog. During his visit, my puppy was **attacked by a 2-year-old mixed breed dog**. The daycare clearly failed in several critical areas: * **Lack of proper behavioral assessment** of the dogs they accept * **Insufficient staffing** on the floor to supervise interactions * **Inattentiveness** of staff during the incident As a result, my puppy sustained **serious injuries** -- a torn eyelid and a puncture wound on the side of his face. He required **surgery**, wore a cone for nearly **three weeks**, and had to undergo multiple vet visits for follow-up care and complications. The emotional toll was just as devastating: he became fearful in public, developed digestion issues due to stress, and, even weeks later, his eyelid has **not healed properly**. The daycare only agreed to cover the surgery costs and **refused to pay for other necessary treatments** -- including prescribed medications and additional vet visits. Their response felt more like damage control than genuine concern. If you love your dog or cat, I strongly urge you to reconsider bringing them here. No pet should have to go through what mine did. Safety should always come first -- and in this case, it clearly did not.

In my experience as a first-time client of Melissa's Prestigious Pawz in Fort Worth, several…read moreaspects of our interaction raised concerns for me regarding communication, professionalism, and billing transparency. During our initial conversations, Melissa referenced her previous work with Eli Lilly when discussing animal care. While I respect professional experience, the way this was presented felt dismissive of my own long experience as a pet owner. For example, she strongly criticized the heartworm prevention product I have used responsibly for over 20 years with multiple dogs and suggested that products she prepares herself are preferable. From my perspective, the conversation felt somewhat condescending. When I scheduled boarding for our pets (three dogs and one cat), I also scheduled grooming for my cocker spaniel. At the time of booking, I explained that she had been digging in the yard after a large storm and would likely need extra grooming attention. She had been professionally groomed approximately 6-8 weeks earlier at PetSmart in Weatherford. I also shared that due to several difficult personal circumstances--including the recent passing of my father on February 28, my own cancer diagnosis and treatment, and my husband's cancer diagnosis and treatment--we had not been able to bathe her before bringing her in. I shared this simply to provide context. While we were out of town, Melissa contacted me stating that my dogs were "covered in ticks." This surprised me because our dogs have lived in multiple rural homes over the years, have been groomed regularly their entire lives, and have never had ticks. We currently live in a gated community where our home receives regular pest control, and our dogs sleep in our garage where we have not observed insects. When I asked for photos, the images that were sent appeared to show ticks in a container rather than clearly on the dogs themselves. During that call, I was informed that we would be responsible for paying to have the facility sprayed due to the ticks she believed came from our dogs. Because we were already traveling, we agreed to additional treatments for the dogs, including baths and chemical dips, and I was later told they had been dipped twice. Another concern for us involved billing transparency. We purchased pet food at the time we dropped our pets off and paid for it then, but we were charged again for the same food when we picked them up. Our final bill was approximately $2,000, and we were not provided with an itemized invoice explaining the charges. Without an itemized statement, it was difficult for us to understand how the total was calculated. Despite boarding multiple pets, there was no multi-pet discount offered. For comparison, the pet sitter who normally stays at our home--who unfortunately was unavailable during this trip--charges $80 per day to care for all of our pets combined. After this experience, I read through other reviews and noticed that responses from the business often attribute concerns to customer misunderstanding rather than acknowledging possible issues. During our own interactions, communication felt difficult at times, as conversations were often interrupted and it was challenging to fully explain concerns. Overall, based on my personal experience, this situation raised questions for me about communication practices, treatment authorization, and billing documentation. Anyone considering boarding services may want to ask detailed questions about these policies ahead of time. The photos we received that were described as evidence of ticks are included. Based on what we were sent, the ticks appear to be shown in a container rather than clearly on the dogs. This review reflects my personal experience and understanding of the events that occurred. I have retained documentation of communications, photos, and billing records related to this visit.

I love Melissa's and my pup does too! He has such a wonderful time at doggy daycare and they take…read moresuch good care of him! He loves all the wonderful ladies that work there and I know they love him. They tell me every time! I have gotten several grooms for my chipit and never had any problems and he's always squeaky clean and smells amazingggg!! I wouldn't take my baby anywhere else!! They are also very reasonably priced and I appreciate that it doesn't cost me an arm and a leg to get such high level of care for my baby! Thank you Melissa's!!!

Absolutely recommend for high quality and trustworthy pet care. She takes care of my pups just like…read moreI would-- maybe even better! Great value and much less stress on my dogs than boarding.

What a find Jennifer was when I needed someone too care for my "small herd" (3 dogs, 1 foster pup,…read more2 cats, birds and my horse trough tank with koi)when I went on vacation! She took great care of all my babies and even made sure none of my plants died from the Texas heat! All the animals responded well to her and she was timely in keeping them in their routine! That was something my prior service lacked. Jennifer was good to keep in touch and detailed in her care notes. I will use her again and easily can recommend her to my neighbors!