My husband just brought Savannah, our longhair dachshund, home from her grooming and her ears are…read moreawful! Hair standing up and uneven stragglers of hair hanging that will drag through anything she eats or drinks. What happened??? Bob is on the way back now to have the ears trimmed. This has never happened and if I could have spoken to someone instead of having to leave a voicemail, I probably wouldn't be leaving this review.

I've been taking my doodle to Pooch Pawlor for over 4 years. We've only had good experiences.read more

Sean with Kontata is great with my poodle. my poodle is no longer scared of the groomer and looks…read morefantastic. I highly recommend.

I wanted to try a mobile groomer for the convenience. For context, I work in veterinary medicine,…read moregroom my dogs weekly, and also have them professionally groomed every few months. I scheduled both of my dogs for a de-shedding bath. My older dog, who has a medium-length coat and some mobility issues, was in the van for several hours. I became concerned because of the time taken and her age / mobility, but when she came out she looked wonderful. She smelled amazing, appeared happy, and I was very pleased with the results. My second dog is a long-coated dog who is currently training to become my husband's service dog. He loves people, is extremely calm, and has always enjoyed being groomed. I expected him to take a similar amount of time, but he was finished after only about 40 minutes. When he came out, he was still quite damp. His coat appeared more tangled than when he went in, and the hair around his face and the backs of his legs were dripping wet and had been trimmed, which I don't recall requesting at all. He also seemed unusually subdued, which was out of character for him. I asked how he did, and I was told he was great... something doesn't add up. After the groomer left, I spent over an hour drying him completely and brushing out tangles, particularly between his hind legs. Over the following week, he developed hot spots that required veterinary treatment, including clipping the affected areas and antibiotics. I understand that every dog and every groom is different, but I was extremely disappointed with the quality of the service my second dog received. It took years to grow his coat to its length, and I was left having to do a significant amount of grooming at home and then manage skin issues afterward. Perhaps there was a time limit for the visit and my first dog used up too much time?! Two stars as my older dog did receive a wonderful service. Unfortunately, based on the experience of my second dog, I would not use this service again.

When I brought my dog in for grooming, I asked for a clean trim and a face cleaning. What I left…read morewith was s dog that was patchy, matted and damp in other areas. My dog had various bald spots and also a vet appointment due to continued discomfort in his rectum which I felt was due to a anal gland expression that was performed incorrectly. His tear stains were left un trimmed as well as the fur between his paws. I reached out to Andrea and she stopped responding to my text messages. Whatever you do DO NOT USE THIS grooming service. She is clearly an inexperienced groomer and I am more than disappointed in myself for even leaving my dog there. I have a poodle and he came home with mat and tangles in his hair due to him not being thoroughly combed and blow dried out. Whatever you do go somewhere else! I was quoted $20 and when I arrived was charged $35. It's not worth it !

I'm glad I'm the first reviewer of this business, great grooming jobs on my pets. Whenever or…read morewhatever I want to get done it's done. I love this place because it's so much cheaper than the big chain stores. I think the biggest thing about it is that I really feel like the owner cares about my pet. When I take my dog to big chain stores I get him back and look at his uneven nails, like they just hacked them off carelessly. The owner seems to really care about and take care of my pet and when I take him back he's never afraid like he is when I try to take him back to the vet or the major chain store, that says a lot!

Such a cute little shop with great potential, but I was really disappointed that no one greeted me…read moreor asked if I needed help. The store is adorable, but the lack of acknowledgment made the experience feel pretty unwelcoming. A simple "hi" goes a long way!

This store is the absolute CUTEST!! Their dogs toys are so…read moreunique and fun. Very good quality especially around the seams of the toys if you have dogs that like to defluff everything before they play with it. Prices are better in my opinion than petsmart, especially for the quality of the items you're getting. They also have the most beautiful collars and leashes. Unique prints, intricate threading ( also, bowties). They even have different leashes for running, swimming, etc. they have boots, rain jackets, life vests, literally anything and everything you could possibly need. They also offer a military discount!!

I will save you time and give you the rundown you seek…read more Service; the service is impeccable and very much extra mile. I will spare you my anecdote but trust me of this. Selection; they have everything above low grade, so if you need something good but still affordable, they provide options from dry cat/dog food/treats/treatments to refrigerated raw food for special diets. They also have a good selection of different chick breeds if you're into the market for a post apocalyptic world and would like to be more self sustaining when making omelets or eggs Benedict. Value; the value is the reason I go, nothing is cheaply made, packaged, provided; quality is what I pay for and what makes this short-long life feel good.

So I used to come here all the time for my feed and chicks, I even liked stopping by just to look…read more But after recently I stopped going for a few reasons. 1) Other than knowing where items are in the store, there is a giant lack of knowledge when it comes to how to care for animals and what you should buy for them to keep them healthy. I don't work here and I know way more about chicks than anyone working there. 2) I get situations where the employees are careless and pushy to get things over with, but this isn't always the case. I do know some individuals that I will go there just to say hi to even though I'm not buying anything. 3) the prices are more that tractor supply due to them being privately owned and their variety for chicks is small. 4) My last straw was when I came in to buy a chick, and what I bought was not at all what they advertised it to be. I bought a blue Cochin pullet to add to my flock of ladies. Months go buy and the chick started looked absolutely nothing like the breed, and it started showing signs of a rooster. It grew up to be a male cross bred chicken that was completely white and it was seriously mean to the point of leaving scratched on my mom. I wasn't offered anything in return for the mixed bread (which it was supposed to be pure bred Cochin). So at this point I just gave him away and never got chicks from them again. You shouldn't be selling cross breeds for the price of pure bred. My assumption is that he was a blue Cochin mixed with a white silkie.

This is a good store, not all locations are good (Bulverde Rd, is not good) .. also I have good…read moreexperience with Austin Hwy too.

I just love the staff, always polite, courteous and informative. For all other products that are…read morenot carried by grocery stores, I feel PSP has a pretty good selection. It would be nice to see more options when it comes to basket muzzles and harnesses. I wish they would bring back the promotion where for so many purchases you make, for instance, a certain bag of cat kibble, you get one free. Those small perks make a difference.

Very happy to have found Scissors and Suds. I was a bit wary, at first, because the appointment…read morescheduled was very open, sort of like between this time and that time. Also, when I walked in, they had me put my dog in a crate. So, I left her there to get her grooming, but I was worried. Needless to say, there was no reason to worry. Firstly, they finished sooner than I thought , and my dog was waiting patiently in the same crate, when I arrived, and she looked and smelled perfect. The ladies that attended me were very approachable and her groomer followed my grooming request. I'll also add, that right after I arrived, there must've been at least four more people dropping off multiple dogs, so it seems the Scissors and Suds has a good amount of regulars. Best part, there wasn't a wait of a week to get my dog groomed. They took her the same week I called.

This place is outstanding. If you have a four legged family member this is the place to take them…read more From the moment I walked in I was treated with respect and kindness. The staff is so professional and comforting. I've been using the same groomer for the last two years and now I found a better place to take our Shakira. I told the groomer what I wanted and not only did she listen but knocked it out of the park. Doesn't matter where you live if you love your pet go here. You simply won't be disappointed. No need to try other places these folks treat your pet as if it was their own. Thanks guys for going out of your way to make me a believer. Please give this place a try if you really love your pet, you won't be disappointed. Javi Q.

I had heard about Boxcar a couple of years ago when I first became a bunny mama. If you look at…read moresome of my older reviews re: pet supply places, I was looking for a particular bunny feed and was curious to see if they sold it here. Alas, they didn't but the folks here were VERY nice and made small chit chat with me as I browsed. They did make some suggestions and even though I didn't buy anything, they still treated me well. ::: (\_(\ *: (=' :') :* *.. (,(")(")°..*`»

I got turned onto the Boxcar a few years ago when I was working with Equine Rescue and…read moreRehabilitation in Buda. Nowadays, I stop in here ever chance I get when I happen to be passing by on the interstate. This is my very favorite pet store and wish it was closer to my home in Austin - not only do they have excellent and very educated customer service they have an off leash dog park out back! I stop here to let my dog stretch her legs every time I road trip South of Austin and always end up buying something. It was here that I first got turned onto the hard to find Premium Edge Healthy Coat dog food that my picky eater loves. Not only do they have super premium dog food but they also carry every kind of animal feed you could possibly need along with horse tack and lawn supplies. If you happen to pass Helotes and have a pet exit here and also stop at Floores Country Store.