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    Petland Florence

    1.6 (32 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

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    I got my puppy here 4 years ago and he's been the best!!! Never had a problem and staff is always nice.

    Bearded dragon left to die on the sales floor for hours.
    Maddie S.

    DISGUSTING conditions for their animals. They had puppies soaked in their own urine, dead fish in algae overgrown tanks, and a bearded dragon that appeared to be dead on display! They refused to give him over to me at first and said they had the means to help him (which they clearly weren't helping him at all) and then eventually agreed, saying that their "vet" said that he probably wouldn't live. Even after all of that, they kept the animal for sale on the floor and even left him out until I could pick him up several hours later. I've rehabilitated quite a few reptiles and I've NEVER seen one this bad. I worked tirelessly to help him and he ended up dying after 12 hours. PLEASE don't support this store. (They also removed over 100 negative reviews on their Google page surrounding this incident. You can't hide and bury your neglect.)

    Bearded dragon left on display and on sale while it slowly dies. Severely dehydrated and emaciated.

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    7 months ago

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    1 year ago

    Very clean, staff are very accommodating and helpful! Dogs look happy and healthy! They also have a wide variety of dog breeds!

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    3 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    8 years ago

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    8 years ago

    Love this place!! Puppies are amazingly healthy, so is their fish, small animals & reptiles. The staff's gone thru extensive training

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    5 years ago

    Inquired about a pet for sale. They said we had to go there to discuss. Red flag !! Not a good place to do business with !!

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    8 years ago

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    8 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    4 Hounds Gear & Grooming - Exterior of our business. The main entrance to drop off pets or enter to buy pet supplies.

    4 Hounds Gear & Grooming

    (10 reviews)

    Update; This business owner is over -the-top, and not in a…read moregood way. His response perfectly demonstrates exactly what I described. *The lies *The excuses *The accusations Just as expected. I (unlike the shop owner and the 'groomer') have no reason to lie. The pictures show only the visible part of the damage. The permanent damage to his trachea, his knee and front leg/shoulder cannot be seen except on X-rays. The emotional damage and PTSD is an everyday thing and I'm still working at a snails pace, gentling him back into grooming. He doesn't shake as much as he did at first but it's still awful for him. These people are monsters, and the 'groomer', Cassidy...I don't know this person, never met her before, but I do know that she has absolutely no business dealing with animals. Shame on you people! Dropped off my Pom for basic grooming with Cassidy. Instead of a well groomed fluffy happy Pomeranian, I picked up a very quiet little Pom with The entire bottom half of guard hairs cut off, you can see his skin through the undercoat that is left. He was abused in a manner that caused his trachea to partially collapse with improper use of the grooming loop. Cassidy caused his front right leg to no longer have full range of motion, and a luxating patella (his right rear leg), repaired with no issues for ten years, is knocked out of place as a result of the 'grooming' he received from Cassidy. The owner was rude, accused me of lying. Cassidy lied. Another employee there lied. Owner was physically very threatening, approaching me quickly several times stopping inches from my face, so close his spit got on my face as he yelled at me. Of that's the sort of thing you are looking for, you're going to absolutely LOVE this place!

    Absolutely the most amazing service!! They were so gentle with my pup and were so understanding of…read morehis needs! My pup is pretty dog reactive and they were so accommodating and kind. They are the first groomer that hasn't hurt my pup while grooming him, he came back to me so happy and crazy just like when I dropped him off. The prices were incredible for the service. Normally it costs well over $100 for a doodle grooming, but I paid around $65 for the grooming (bath, trim, nails), it was more with a tip of course but they were wonderful so absolutely deserved! So thank you a ton for being good to him, he'll be back soon!!

    Petland Florence - petstore - Updated May 2026

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