This is the best aquarium store in a 50 mile radius. Everyone there is super informative and we…read morenever worry about the quality of their product. Also, Todd is the man. 10/10 would recommend picking his brain.

I think this store is possibly one of the best in the area! Their tanks are always clean, the fish…read moreand corals look healthy, and they have a huge selection of fresh and saltwater wildlife. I've gotten a few marine fish from this store, and they always did well in my saltwater tank. I do however think the corals might be a bit on the pricey side, but they're quality! I come here often for RO/DI water and can't help but the browse their fish selection. The staff are super helpful and quite knowledgeable. If you're looking to get into the hobby, or looking for a place to stock your tank, check this place out.

I dropped my dog off here for a bath + the de shedding service and I am highly impressed! The…read moreappointment was easy to set up over the phone. Tory, the groomer, was super cheerful! I picked up my dog a few hours later, she was happy and looking fine! I'm always hesitant to leave my dog someplace new with strangers but I truly felt like Tory's kind disposition put my dog at ease while she was there! I will defiantly be using their grooming services again!

The world needs more pet stores and alternatives to PetSmart but this ain't it. The store is quite…read morelarge and spacious but the food selection is pretty poor compared to a lot of smaller stores, especially the cat section. Heck, even their Beechmont location has a better selection and that's store is tiny in comparison. The store is shockingly unorganized as well. At a glance it looked nice but try looking for specific things and you quickly realize how bad it is. The animal water receptacle in the parking lot looked like it hadn't been emptied in months. Restarting I had to stop by this leave again a week later and it still wasn't emptied. The ferrets water bottle was completely empty so I mentioned it to a cashier who tried to explain they had been too busy to check on the animals. It's already bad enough that all of those ferrets have to share one little bottle but then you have staff that don't make it a priority to ensure they have water.

Update; This business owner is over -the-top, and not in a…read moregood way. His response perfectly demonstrates exactly what I described. *The lies *The excuses *The accusations Just as expected. I (unlike the shop owner and the 'groomer') have no reason to lie. The pictures show only the visible part of the damage. The permanent damage to his trachea, his knee and front leg/shoulder cannot be seen except on X-rays. The emotional damage and PTSD is an everyday thing and I'm still working at a snails pace, gentling him back into grooming. He doesn't shake as much as he did at first but it's still awful for him. These people are monsters, and the 'groomer', Cassidy...I don't know this person, never met her before, but I do know that she has absolutely no business dealing with animals. Shame on you people! Dropped off my Pom for basic grooming with Cassidy. Instead of a well groomed fluffy happy Pomeranian, I picked up a very quiet little Pom with The entire bottom half of guard hairs cut off, you can see his skin through the undercoat that is left. He was abused in a manner that caused his trachea to partially collapse with improper use of the grooming loop. Cassidy caused his front right leg to no longer have full range of motion, and a luxating patella (his right rear leg), repaired with no issues for ten years, is knocked out of place as a result of the 'grooming' he received from Cassidy. The owner was rude, accused me of lying. Cassidy lied. Another employee there lied. Owner was physically very threatening, approaching me quickly several times stopping inches from my face, so close his spit got on my face as he yelled at me. Of that's the sort of thing you are looking for, you're going to absolutely LOVE this place!

Absolutely the most amazing service!! They were so gentle with my pup and were so understanding of…read morehis needs! My pup is pretty dog reactive and they were so accommodating and kind. They are the first groomer that hasn't hurt my pup while grooming him, he came back to me so happy and crazy just like when I dropped him off. The prices were incredible for the service. Normally it costs well over $100 for a doodle grooming, but I paid around $65 for the grooming (bath, trim, nails), it was more with a tip of course but they were wonderful so absolutely deserved! So thank you a ton for being good to him, he'll be back soon!!

I always come to this shelter to check out the animals they have. I will not adopt anymore furry…read morepets since I already have 5 of my own, but I come here to give attention to the cats and dogs in residence. It's hard breaking to leave, but it's so worth it coming here and give a little loving to the animals without a family. The staff here seemed helpful and very friendly every time I visit. The place was clean and well kept. The shelter has separate areas for the cats and the dogs, I also like it that they have a lounge for anyone who wants to meet and get reacquainted with the animal. While I was at the dog area, I noticed blankets covering some cages. It's really a brilliant idea since some dogs seemed to have reactions with another dog. It helps the animal calm down I guess. If you have time- visit a shelter, who knows you might meet your furry child or four legged best friend.

I am never fostering for Kenton County animal shelter again... I guess not by choice. But I also…read morewould not recommend anybody to do it for them. I had signed up to foster a couple dogs... one of the dogs did not work out. It needed a lot more attention and care than I realize I could handle. I had reached out at four in the morning, almost 5 stating that I don't think I can keep this dog another night because of said issues... the coordinator then pretty much told me that maybe fostering isn't for me. If I can't handle a few more days with the dog then I shouldn't foster. Which initially I was thinking about trying to push off a few more days, but like I mentioned, this dog has a lot more to him than I had realized. So I texted her and let her know that I was in route and on my way. And essentially, since I decided to bring this dog back, I am now blacklisted and can no longer adopt any dogs or foster there. And I had to bring the other one back too even though I mentioned I could keep him still multiple of times. This was not my understanding of what fostering is or how it works or how it's done... I was trying to open up my home. And do something good. And clearly it backfired. Just thought I would warn people that if you decide to foster, and if you decide even after a day that a dog is not a good fit for you and your family that you will no longer be allowed to foster or adopt.

Love the pet varieties. Toys and foods are guaranteed. Love the young ladies there too-very…read morehelpful.

The staff was very attentive and super helpful. They have a nice rewards policy and return policy…read moreis amazing. They also have raw food in store, the prices are comparable to other pet stores - definitely recommend!

Poor Planet Pet! It seems like the owner wants so badly to have a wonderful neighborhood pet store…read more Something just didn't click. Let me say that they try to offer a wonderful selection of higher-end dog and cat food and I really appreciate it. In fact, their prices are usually 1-5 dollars cheaper a bag than some of the other local pet stores that carry the same brand. The problem is with their ordering. They don't keep up with replenishing what they sell. I have 3 large dogs and usually foster 1-2 smaller dogs at a time. That's a lot of food a month! I go in to buy 30-35 lb. bags at least twice a month. At one point I literally told the manager "Keep this food stocked, and I'll keep coming to buy it." and told her how much I buy on a monthly basis. That worked for a little while. They always run out of the formula I feed and they stay out of it for weeks, sometimes months. They sell fish, birds, rats/mice, some other various reptiles/amphibians, and people are allowed to call and see if they can bring in litters of unwanted kittens to give to the store to re-home. So usually you can find a few kittens running around the place too. It definitely smells like a pet store so be prepared! The really big thing that keeps me from frequenting Planet Pet so much is the customer service. I should say "what customer service"? The employees are all 16-23 with big adolescent chips on their shoulders. They act like it's the worst job ever and you are bothering them each time you want to purchase something. Many times you have to actively seek out someone to ring you up because nobody will come up front to greet you when you come in. Every once in a while a nice person will be working, but it's so rare that I'm actually shocked when it happens. The store general manager is so friendly and approachable I have no idea why she chooses to hire the kids that she does. I'm 100% sure it hurts her business.

Ummm where to start, most of the fish tanks are unhealthly…read morewith either dead floaters in them or passive fish mixed in with aggressive, tanks are unlabeled or mislabeled with species and or pricing, this goes for live plants as well as fish. The staff doesn't know what they have or what they're getting in. They don't seem to care either, when I went it seemed like a bunch of high school or post high school kids working for beer money. you'd be better off drive down dixie highway a bit more and going to world of pets.

This is the place to go if you have any questions on how to raise your dog - from training, and pet…read moretoys to foods - the owner, Susan, carries her own love of dogs over to her customers. Thanks, Susan!

FYI, even though it's still listed in the info, they no longer have the self-service dog washing…read morestations.

We love getting our two dogs groomed here! They are always very kind & our pups are cleaned!…read more Brooke is great and went out of the way for us.

Well for one, I came in with my step daughter a couple weeks ago to find gravel for an aqaurium and…read moreto buy white clouds for my tank. They have a very limited supply of aqaurium gravel and the man in the fish department totally ignored us. And when another customer appeared, he helped them instead. Their supplies are over priced and the store is very small. Will not be back. Will do all my business from now on at Discover Aqautics. Yes you pay a little more on what you buy there, but their stock is in greater abundance and their fish are much more better take care of. Bought 17 white cloud minnows (and a Pleco) from them and each one are thriving. Zero stars for this petsmart and 5 for Discover Aqautics.