I could not be more unhappy with the training that we received for our dog from Bulletproof Dog…read moreTraining in Eastgate. Our dog was a barker and jumper. She didn't have any terrible behavioral issues. She was the most friendly, sweet, LOVING dog we had ever met. Once she cam home from the training, she was very sick. I did not receive updates on her while in training as promised. I was never notified that she was sick. When we picked her up they said she was sneezing from getting bathed. That was not the case, she was sick for a month and on antibiotic for a month. After speaking to Bill about the issue of her being sick and not receiving updates, he refunded $500. Which now in hindsight, I should have received a full refund. Once our dog started to feel better, she has become more aggressive, which she never was. She will not allow us to put any training collar on her as she is so afraid of it and snaps at whoever is putting it on her. We rescued our dog from the side of the road at 8 weeks old. She was not mistreated. She was the sweetest jumping, barking baby. Now, she doesn't trust anyone but our family. No one can go near her in her crate, come to the door, stop for a visit, on walks or in public that she doesn't know. I am not saying that Bulletproof has bad training, I am saying that whatever they did to our family dog was bad training. If she was unable to be trained with normal measures then we should have been notified. She should have been pulled from the program. I believe that she was "zapped" too much and at too high of a level which has made her so afraid and aggressive. The dogs that they train should be trained through positive reinforcement, not zapping the h3ll out of them through fear and PAIN!!!!!! Shame on you, Bulletproof, Cincinnati!!!!!! Shame on you!!!!!!

Once your dog completes the training, don't expect support or follow up, as promised. Expect to be…read moretreated with disrespect and patronized.

Megan, our trainer, did an amazing job with Bowie! He now listens, doesn't jump on people and comes…read morewhen he is called. Thank you so much for all of your help! I recommend Unleashed to anyone who needs help with training their dog, they do such a wonderful job.

Virginia Simpson and her staff are extremely professional and attentive to the dog owner and the…read moredog. Her training of our German Shepherd was excellent and she continues to help our with training if something comes up. We have been with Virginia for almost a year and I cannot say enough good things about her knowledge of training dogs. What I like the most is that once the 2 or 3 week training is complete she doesn't just say goodbye and you never see her again. She continues to support and that is of utmost importance to me.

I have taken my baby girl to dog town since she was a small puppy, I loved the staff and how kind…read morethey are. I love the camera's and no kennels. With that being said my dog was attacked while in the care of Dog Town. I was advised one thing and told another when picking me dog up, taking her to the vet. I will not continue to take my dog there nor would i recommend Dog Town anyone.

Dogtown Anderson is the BEST!…read more We have a monthly six visit package. We couldn't imagine not having this. Our Bella her Dogtown days. She loves her Pack Leaders like Bonnie, Kellie and others. It's comforting to drop her off in the am and have the Pack Leader know her by name and watch Bella do a big ole wiggle butt. I love the webcam so I can check in and see Bella's crazy shenanigans throughout the day. And, Britnye, the groomer, does an amazing job with my girl. Please check this place out. Bella gives it four paws up.

An employee shoved our dog forcefully off of the top of a play enclosure, causing her to fall back…read morein an awkward position and limp away. This was done with excessive force. We happened to see it on the live webcam and immediately picked our dog up and brought it to the managers attention, they refused to let us see the footage. We received one voicemail saying this was not their standard of care and this was used as a "training experience", and a very condescending phone call from the general manager the next day. After I said we would not be returning with our dog she said "I'm not really sure what you want from this conversation then", I (an adult) was scolded by the manager on duty for calling another location in an attempt to get in contact with a corporate line and asked "why I felt the need to inform another uninvolved party". All the other workers besides the managers and person who shoved out dog (who we never met but saw her name listed in the lobby) were always lovely but BOTH of the general managers, dodged calls from my husband and I and were extremely rude. We will not be returning and I recommend you don't either since in our experience they did not vet or pay attention to cameras where people are using excessive force with dogs. - after speaking with NVA their parent company, they further confirmed the employee was not fired the same day but was reprimanded and given a chance to come back and complete mandatory training. They explained extra steps were taken to correct this.

0/5 for today's incident; 5/5 every visit before today We…read morehave a 7-month-old Golden Retriever who loves other dogs and playing. We signed up for the $99, 30-day introductory membership around the 7th of last month to try more consistent visits before committing to a monthly plan. Up until today, our experiences were great, and we were planning to continue. Unfortunately, an incident during group play today -- and how it was handled -- has completely eroded our trust. About 30 minutes after drop-off, I received a call while at work. I couldn't answer, but seeing the missed call concerned me. The voicemail said our dog was scratched and bleeding but "fine," and that staff were cleaning the wound. I immediately contacted my partner, who called PetSuites for more information. The manager told him she wasn't sure if it was a scratch or a bite, only that she was cleaning a bleeding wound. She mentioned the staff in the playroom didn't witness the incident and that both sides of our dog's ear were injured, though there were "no punctures." When my partner questioned how that could be from a simple scratch, the manager agreed to review camera footage but still asked if our dog could return to group play -- which he understandably declined. My partner left work early to pick up our dog. Upon arrival, front desk staff brushed it off as typical "roughhousing and nipping." The manager then claimed footage confirmed it was just a scratch a few minutes into playtime, but refused to show the footage. My partner immediately took our dog to the vet, who said the injury did not look like a scratch at all -- more likely something he got caught on, given that both sides of the ear were damaged. The vet requested information about any other involved dogs (for vaccination verification), but PetSuites refused to share anything, citing "policy." I followed up via text, asking them to at least provide the information directly to our vet, including our vet's contact details. I received no further response, and our vet never heard from them. We understand that accidents can happen in group play. What's unacceptable is the way this was handled -- delayed communication, inconsistent explanations, lack of transparency, refusal to provide information, and a dismissive attitude toward a clearly concerning injury. We're grateful our dog will be okay, but this experience has completely shaken our confidence in PetSuites. We won't be returning, and we can't recommend this facility for pet parents who value honesty, accountability, and clear communication when something goes wrong.

This is a big spacious PetSmart store with the expected toys, food, carriers, cages, beds; fish…read moreand small animals for sale- plus all the extras: grooming, veterinary clinic, and adoption center. Additionally they host cat and dog adoption events every weekend where area rescues come and set up. This was the reason for my visit; I came alone and went home with a large black cat. The checkout line was long but it seemed to be moving at a reasonable pace. Store looked pretty clean and easy to navigate. There is plenty of parking including accessible and the entrance is handicap accessible too.

Amy in the adoption center was very rude. We left the entire store. Awful experience!!!!!!!!read more

This is a very small location of Petco, and a bit outdated. I usually go to a different location,…read morebut stopped in here as they had something in stock nobody else did. I tried to place the order ahead online and it charged my paypal yet didnt place the actual order. Upon arrival I was briefly greeted by one employee who stayed behind the cash register the whole time. I located the item and checked out. I cant say she was the most friendly or helpful. Bottom line is I got what I was looking for, but with all the other choices nearby, probably wouldnt go out of my way to come here again.

Very small location. Some employees are on it, others are clueless. I usually pop in here when I'm…read morejust running in to get something... hopefully quickly. If one of the on it employees is cashiering, then it is a quik trip. If one of the clueless employees is running the register, it can take quite some time. I do worry about cleanliness. I once saw a dog pee on a stack of dog food located near the door. The person who's dog it was didn't say anything, and left. (That has nothing to do with Petco.) The cashier saw it. Once she was done with everyone in line, she wiped down the top bag with a regular paper towel. Two bags underneath were left with pee on them. Adoption events are held at this location on some weekends. Check with the store for the most up-to-date schedule, and to see which rescue groups will be there.

My husband and I enrolled our 4 month old puppy in a puppy obedience class here and feel we got…read moretremendous value from it. It's a one hour weekly class lasting for six weeks. It was helpful to have a dedicated time and place to focus on training our dog with expert oversight when corrections were needed. Le and the team were calmly persistent with puppies and focused on achievable and useful training: sit, stay, down, leave it, and leash training. They offered collar (for leash training) treat, and behavior recommendations and achieved a good balance of individual pup and group instruction. Our pup loved the socialization as well.

From the owner: Dog Aggression, Puppy Training, Basic Obedience, and Off Leash Trainingread more

Best dog training in the city of Cincinnati! Mike Dixon is a pro and got our reactive pitbull /…read morestaffordshire mix dog Tank back on track within 3 sessions of working with him. Mike is reasonable and excellent to work with. He has over 25 years of dog training working with reactive dogs, aggressive dogs, and normal dog training as well. Highly recommended for puppies, younger and older dogs! Thank you Mike

I contacted Mike Dixon to help with my new 10-month old German Shepherd puppy. Unfortunately, she…read morehadn't been properly socialized so she was rather aggressive, especially around our kitchen island and wherever food was. She nipped at everyone in my family and outright attacked the first trainer we called. My vet recommended Mike since he wasn't just a basic obedience guy but also did behavior. Working privately with Mike, my dog went from aggressive and anti-social to one of the friendliest dogs you could ever meet. More than that, after her behavioral issues resolved, we worked with Mike to get her certified as a therapy dog! There isn't another person on this planet I would ever turn to if I needed help with my dog.

Rustic and basic, but cheap. Discuss cleanliness of facility beforehand…read morePleasant owners

When we picked up our dog he was filthy. Needed a vet visit for an infection from bacteria on his…read moretoe and a visit to a groomer who had to shave him in places where his coat was matted. He smelled of urine and needed 4 baths to get rid of the smell. Borderline abuse.