Kate's K9 Pet Care is exceptional. I was nervous about starting a relationship with a service that…read morewould be entering my home when I was away. They are extremely professional and responsive. They make it really easy to reschedule or cancel services. They were also not put off by my dog's special needs. I really enjoy getting his "report card" at the end of walks and picture updates. You can tell they care about the pets and people they work with.

I can't say enough positive things about Kate and her team. They are truly wonderful, thoughtful,…read morecaring people who will treat your pet like family. From the first meeting, in which Kate personally came to my home to meet my dog and understand his needs, Kate has been amazing to work with. My dog was old and required patience and some special care, which Kate and her team went above and beyond to accommodate. When my dog passed away, I received the most thoughtful card and beautiful flowers - again, so far above and beyond. I would provide Kate's K9 Pet Care with my highest recommendation. You will not find a more loving, thoughtful team focused on great service and providing an abundance of love for your pet. On top of what great people they are, the online system and app are incredible easy to use and convenient. A wonderful service who deserves your business.

Be careful of this one. Will agree to watch your pet and cancel on you at the last minute leaving…read moreyou thrashing to find a replacement two days before you have to leave the country. Not willing to try to find a win-win situation in a difficult position and will ignore you if you have a concern or question things in their contract. They are on the expensive side too....Good thing I found out early. This is not someone I'd want nor trust to watch my babies. I recommend looking elsewhere. I'll be sure to pass on to my military family because we don't need the added stress in an already stressful situation. Would give zero stars if it were an option.

I know it's always a bit unnerving having someone come in your house that you trust with your Fur…read moreBaby but I have to say The Unleashed Pet has been amazing!!! The owner and staff are all very professional and so organized and I appreciate that I have the same person each time. I love how the time with my dog is tracked and then emailed me when done - along with a cute write-up and always a fun photo of their time! I highly recommend them!!!

We were really concerned about our 12 year old cat while we were away for a week. He basically has…read morenever been alone before. So we contacted Sampson Smiles to look after him and we are so happy that we did! Diana was terrific. She was so conscientious and reliable. She sent pictures of Freddie with each visit and a summary of how he was doing. Made us feel so much better about leaving him at home. And the communication was excellent. We could not be more pleased with her services. Thank you, Diana, for taking such good care of our little guy!

Diana was great. It sounds like our cat, who is generally scared and timid around strangers, warmed…read moreup to her by the end of their week of visits. And I love that she thinks of ways to play with pets who don't like to be touched. She made sure to bring a laser toy to play with and I'm sure that made a huge difference in our cat growing accustomed to Diana. The notes on each visit provided reassurance that our cat was well taken care of while we were away.

We just started using Becky's Pet Care this year - the initial meet and greet visit was very…read morethorough, and I appreciated that the notes from the meet and greet were posted on our profile. Excellent transparency. Our senior cat requires medication, no one at the service blinked an eye, they handle that all the time. Instructions were also logged in our profile so any/all caregivers could see. We tried a short weekend away first, were very pleased. Then we took a full week's vacation, and are now huge fans. We enjoy the online journals and photos of our cat, which include time-stamping and any concerns. Changing the length of the trip was super easy using the online scheduling, and when I've called the office, they've been very responsive.

I was a customer for 11 years and was very happy with them. I went to book time for them to care…read morefor my pets and found my account gone. After calling I was told that I was no longer a customer. The only reason I got was because my previous trip they had a hard time finding people to visit my pets. This makes me uncomfortable as you end up with a different person each day. Not the original person who we met and went over the house with. So I am actually glad I am not with them anymore, but it would been nice for them to reach out to me before I tried to book.

We have had Brian since the beginning. He has taken care of Hudson, Lolly, Mellow, Leila...3 Great…read moreDanes and a labrador retriever. Brian and his crew have always been the best. Would never think of changing.

I contacted Wags 4 Walks on Wednesday about cat sitting for an upcoming vacation 1 month from now…read more Explained my situation to Brian, my need for cat sitting (20 min visit every 2-3 days), and provided my address. He said I was just a bit out of their service area, but he could make it work based on our flexibility with days. We scheduled the initial meetup on Saturday, and he says he's right outside. I text him because no one is on the driveway, and even send him the address again. He texts back that he thought no one was home (2 cars in the driveway and I confirmed we were home just 20 min before). And he cancels saying we are 30 min away from his farthest client. Randomly, he texts me 3 images of dogs and cats for no reason. With today's technology, he could have Googled my address and known the distance from me to his next client without having to drive it. I can understand if we were located way outside of his service area, but either the service map is out of date, or Brian just doesn't care to be professional about declining service. He should have notified us with a phone call instead of a random text message 10 minutes after our appointment saying, "It didn't look like anyone was home.". It seems professionalism and courtesy are seriously lacking for this company. I would not recommend Wags 4 Walks to anyone since Brian was not honest with us in any way.

Unfortunately we can no longer recommend Leila Knows Best for dog boarding. We were frequent and…read moreloyal clients for years, but the relationship changed over the last 10 months as Moe increasingly focused on how to extract more money from us instead of cultivating a continued positive client relationship. It started with less and less updates and photos when we boarded our dog. When Moe did provide updates it was usually in conjunction with an offer to purchase credits for future stays (which we did and later came to regret). Then Moe started asking us to pay additional fees for stays we had previously negotiated and paid for, going so far as to request those additional fees while he was already watching our dog. This behavior started to make us feel uncomfortable in continuing to use his services and more concerned about leaving our dog in his care. Moe's behavior did not present as someone thankful to clients that consistently supported his dog watching business. We had been loyal clients for years and, this year in particular, had already used Moe's services nearly every month with more scheduled trips through the rest of the year. Despite our concerns, we continued to use Moe's services since we had pre-paid for two more stays through the end of the year. That changed when we requested to reschedule one of the stays. Well in advance of the trip, we asked Moe if he was available for a week the month before our trip. He confirmed he was, but when we requested to reschedule our original trip to that earlier week and use the pre-paid credit, Moe stated he was no longer available. When we referred him to the cancellation policy on his website, he offered the credit, but wouldn't let us use it until the end of the year. We reminded Moe that in the years we've consistently used his services, we have never rescheduled, and explained the importance of rescheduling our trip. Moe subsequently offered to board our dog for the requested week, but wanted an additional $150, despite our pre-paid credit exceeding the amount of time we were rescheduling for. We felt hustled and tried to handle this issue privately, but Moe stopped responding to us. Unfortunately we have lost over $1,000 in pre-paid and unused credit--a costly mistake that we won't be making again. We're sad that our relationship soured in this way, but we could no longer trust Moe and would suggest prospective clients be cautious about doing business with him.

The best pet sitters ever! Our pup Prince was in great hands , i knew from the moment I dropped him…read moreoff. Moe made us feel very comfortable leaving him with him. He right away won Prince trust with cuddles and Leila Moe's dog was the sweetest ever!! She was so sweet to Prince , even when prince would jump on her and bark ( as he is still a puppy ) he is extra playful! I recommend to anyone who does not want to leave their pup alone for a few hours or day. They will care for your pup / dog with love and just as of it were their pup. They also shared updates with me through the day, with pics and i just felt at ease. So happy to have found them and we will use their services in the future for sure! Also, thank you for the last minute accommodation!

I have been using Alexandria Pet Care for years to care for my fur babies when I'm out of town…read more Their care team is very responsive, and they always provide details/pics of my pets to put my mind at ease. Their client app is user friendly and allows me to change pet care information effortlessly. I would recommend them in a heartbeat. Thank you, APC for all that you do!

Chose this company to watch our cat while we were on a trip last month. Staff were attentive,…read moretimely, and sent frequent updates while we were away. Pricing was affordable and fair for the work involved. Got some extremely kind comments from every staff member that showed their genuine care for and experience with animals. Would recommend to anyone in the area.

This family took the best care of our 2 Westies while they were alive. They adored Anna Marie…read more Now that we have just adopted a new fur baby, we'll be contacting them for their living care when we are out of town.

This daycare was a godsend. Our dog was having trouble acclimating to other daycares (she's a…read morelittle shy around too many dogs and doesn't like being indoors all day) but she absolutely loves coming here! Spending the day outside and having a smaller group of dog friends is exactly what she needed. As soon as she sees Ms. Dahlke, she immediately starts sprinting to get inside. We are so grateful to be able to send our beagle here!

I do not recommend this business. I had a terrible, abusive dog walker by the name of Victoria who…read moreshoved, kicked and smack my dog while under her care. I spoke to Felicia who said she had a serious talk with her about not disciplining other people's dog but decided to keep her in her in her employ. Just for that fact I cannot in good faith use her business again for the possibility my dogs will be treated like this again

I'll make it brief. We had an emergency. We had to leave town on a trip. The House sitter who…read morecame mis-portrayed her ability to take care of our 55 pound Australian Shepard Mix. She took no responsibility for it. We had to find a place to Board him while on the move. IN the meantime, we had to find someone to help for a day. Walking the Dogs was there. They answered; they responded; they did 2 walks, gave us photos and feedback, and put our minds at rest. Can't say how much we appreciated this. Highly recommend this service.

Jason did an amazing job on my great pyrenees. My great pyr is not an easy dog and it's been years…read morebeing able to find a groomer he will cooperate with. I had to self bathe him myself for years. Recently I had to board him last minute due to heading out of town. I also was nervous boarding him as he shuts down/will not cooperate as well. However, I receive no issues with boarding. He seem great leaving the facility. He has been matted for a while and needed sanitary trimming and brush out. The scheduler thought Jason was the perfect guy to handle. She was right. Jason brought me a new dog. You can tell my dog felt so much better. My family loved it. Highly recommend Olde Town Pet Resort Springfield for boarding and grooming needs.

Rude experience at the front desk on the morning of 7/24. I arrived, and the lady (curly hair) I…read morelined up in front of never acknowledged me. Though, I was within her peripheral vision and she definitely was aware I was there. She just never greeted me. Then, a coworker of hers, also a female, came to her to talk to her. She too did not acknowledge me. I saw another customer enter and line up in front of a male employee. He helped her. So I went and lined up there. He ignored me. Wtf. The 2nd female who ignored me after the 1st female noticed I was not being helped, so she asked me, "Have you been helped?" I flatly said, "No." The 1st female looked at me for the first time, but with attitude and anger, almost like she wanted to hit me. The guy proceeded to help me, barely making eye contact with me. Meanwhile, the 1st female was staring me down everywhere she went. I even caught it on camera. Ask me for the footage. I even posted it on Yelp. This was such a bizarre, rude experience. Customer service was extremely poor at the front desk. Only the customer service at the cattery lightened my mood. Such a stark difference. Whoever helped me there was extremely sweet. Front desk was horrible.