I rented a car in Arizona on 8/1. I picked the car up at 9am Arizona time. Drove the car to…read moreIdaho. Returned the car within 24 hours. Returned the car 8/2 9am Idaho time therefore it was only 8 am Arizona time. So less than 24 hours Time-wise. When I go to drop off at this location I am being told I'm being charged for another half day because I was 30 mins late-- when in fact I was 30 mins early. After a brief walk around the car the lady claims I owe for a dent in the side of the car that was there already from the previous location. She never even tried to find out if the damage was there before she started accusing me of the damage.... even when I signed a damage waiver. It all seemed like a money grab. Be careful. Make sure you document everything before you drop the car off or pick up. I'm very disappointed because I had planned to do the trip in reverse but I think I need to reconsider completely

Made a car reservation with a Enterprise reservation agent for Friday July 17th through that Monday…read morefor 8:00 a.m. at approximately 7:59 a.m. on July 17th I get a phone call from the Enterprise on Fairview stating that they had no cars for me and no availability anywhere in the treasure valley I was stranded with no rental car . This is the worst company ever

They are amazing friendly hard workers who are so knowledgeable. They make the experience so easy.read more

From the owner: Go Rentals specializing in vehicle rental for private aviation passengers and crew. New cars, low…read moremileage, sanitized for your protection and guaranteed delivery. Service area Boise, McCall and Sun Valley

Terribly unprofessional place to rent a car. The staff closed early resulting in us being unable to…read moredrop off our car at this location and being charged an exorbitant amount to drop the car off 15 minutes away. Would highly recommend renting elsewhere.

Such good customer service at this location! We consistently rent from here because of that! We…read morewill be back again!

I booked my car rental at Fox car rentals through Priceline ahead of time but because My flight was…read moredelayed they changed the rate on me to almost doubled. They explained they only hold the reservation for two hours and because I was slightly longer than that. Had to pay the higher rate. I won't use them again.

Tony was the fine gentleman who helped me. He was amazing and very compassionate. I'm very grateful…read morethat I rented from here.

Enterprise for the win! After another company messed up our rental, Preston at Enterprise saved…read morethe day and found us a great vehicle at an amazing price. We really appreciate the excellent customer service!

I picked up a car this morning while mine is in the shop. This location coordinates with insurance…read morewhich makes things easy. They're also able to pick you up from the body shop, which saves you an Uber ride and additional cost. My agent was friendly and helpful. I wanted a compact or econo car so I wouldn't have to pay for a lot of gas. However, they had literally no cars so I ended up with a BMW SUV. While some people might be excited by that, the gas mileage for this vehicle is terrible. Also, if I need to rent beyond what my insurance covers I'll have to pay a much higher rate than the vehicle I wanted, which is annoying. I booked a car in advance weeks ago so I would have assumed they would have had the option I asked for available, but they didn't. That said, the employees here are nice, the space is clean, and the car I got is spotless and looks lovely. They didn't give me many extra charges other than gas and didn't give me a hard sell on the random additional things they offer (like more insurance or satellite radio) which I appreciated. Overall, I would use them again.

My husband is traveling to Boise and we booked the Hertz car rental through Southwest Airlines to…read moreearn points. Booking was easy, however the price quoted is just the car, basically. So I was surprised by the total after adding the maximum liability insurances, fees, and deposits over $300 ($200 regular deposit plus $140 gas deposit if car isn't returned with a full tank). It made the bill considerably higher and I called my husband after I saw the charge and the front desk clerk graciously explained all the charges. I didn't realize it would be as much, so I guess next time we're in Boise, we know to have $1,000 available for the car rental pending charge, even if the actual car is only $200-$300 for the 4 days. By the way, the car is beautiful and is a nicely sized Genesis sedan. My husband really enjoys driving it and is having a nice time on his trip. He called in prior to arriving and asked for a vehicle with a spare, which this did have and he aired it up just to be safe. The entire staff was available to talk and very helpful. I think if we asked ahead about the fees, we would have been better prepared. I have heard Boise is expensive, so maybe this is one of those examples.

Manager Craig Miles is awesome. He took care of everything and was considerate and understanding!read more

So I had to rent a car from here because my car was being worked on at Larry H. Miller's Collision…read moreCenter, which by the way is a great place to take your car. Stand up work and professional people there. Now I forget the guys name who helped me but he takes me to my rental which is a Dodge Charger and I ask him two questions... Does this car have snow tires? He says Yes. Does this car have seat warmers and he says Yes. When I start driving the car, it turns out this car doesn't have seat warmers. I actually got stuck leaving my apt complex from the driveway because the back wheels were just spinning on the ice and not getting traction. Someone coming from behind me got out started to help me, I told them that this car was a rental and they asked me. Why did they give you this car? I said I don't know. I also told them that the car rental spot said the tires were snow tires. The person helping me said, I think they lied to you. Anyways the next day I call in to see if I can trade the car in for a different car because no matter what, this car was skidding all over the place on slow and simple turns. The person I talked to then was someone different to who rented the car out to me, they told me to just drive slow and to take turns easy. That they didn't have a car at the moment to trade me for. So I gave it another day to see how it would go. That night after work, it took me 30 mins just to get my car out of my parking spot on the street. My coworker told me, Ideally you don't want that car because it's a heavy car and if you don't have the right tires, you'll just slide all over the place. Which was happening to me. So the next morning I call in and let them know I'm displeased the my rental that I've had for 2 days already and I would like a new one. The employee was actually helpful and they told me I could go to the Enterprise at Boise Airport and they will have a car for me. The manager at the airport was very professional, she let me check out the new car before she gave me the keys. She even told me she checks tires everyday and told me the tires to the Dodge Charger were actually very bad and she was surprised they rented me the car out and told me that they were snow tires. I wasn't shocked. The new rental was a Toyota Camry and you could tell the tires kicked a**. I was very pleased with the traded in rental but very bummed out by the lack of effort and care from the Enterprise off 222 S Auto Dr. Boise, ID 83709. Why not let the customers choose the car they want? Why not help them out when they aren't satisfied with a rental?

You may be tempted by the lower costs to take a cheap taxi over here instead of renting from the…read moreairport but don't do it. I arrive and they literally said they rented my car to someone else because I was a "no call/no show" and they are "booking by appointment only." Not sure how I was a "no show" if I was there... also I had tried calling them for several days ahead of my arrival to confirm they had car seats for my daughter and they never picked up. I told them that as well and all they said was "well actually we don't have a phone number...". All of the people there had phones, guess those don't work or something. No one ever called me to tell me about this "appointment" nonsense either. Terrible customer service, they couldn't have cared less. Don't make your travel any more stressful than it is by going here.

This rental car center is in the airport just before luggage claim. The prices were very…read morereasonable and when they ran out of a category of car, they upgrade you for free. Awesome! The rental process was fast and efficient. We loved Emanuel who helped us with our rental. He was friendly and very helpful. Car was almost new and very clean. We loved the Alamo process.

Alamo through Costco is always my play…read more Always easy check out Car was fine Friendly service

The company responded quickly to my message through Yelp and told me to bring my vehicle by to get…read morean estimate. The office was very clean, they had a form ready for my situation, the person who help me was very kind and professional, and they were able to buff out most of the scratch on my vehicle. They gave me an estimate for a full repair, but I decided not to proceed with that (the remaining scratch is barely noticeable). All in all an excellent experience and I would definitely use this shop again!

Had a great experience! They were very communicative every step of the way which I appreciate…read more Would definitely recommend to others.