Stephen and all the guys at Sam Leman are absolutely incredible to work with. I came in looking to…read moretest drive the new 2024 Trax, and walked out the door with exactly what I wanted. Stephen and Zach went above and beyond helping me with this dec, and not once did I feel pressured to buy or spend more money than I was looking to. They helped me find a car within my price range, and the Trax hit the nail on the head. If you are considering buying a new or used car, Sam Leman Chevy in Eureka is the place to go.

Chad had the car we wanted to look at warmed up and waiting at the door. Everyone treated us well…read more Our finance man Buddy have us simple options without making us fell stressed to make a quick decision. Chad stayed and made sure we understood how to use the automatic start and that the on star was set up. This was long after closing time. We will be back when my daughter needs a car. You guys were great

I just bought a used truck from Ted! He was absolutely awesome!!!! I had a two hour drive to the…read morelot so i called ahead and he had the truck ready for me that i was interested in. He actually made car buying bearable, awesome salesman! I saw the reviews about people being mad about used car... but that's just the business of buying a used car, if you don't buy a warranty you accept the risk of something going wrong.

I've had multiple experiences with the service department here, and unfortunately they've been some…read moreof the worst I've encountered. What shocked me most is that after I provided honest, detailed feedback about my experiences, the dealership informed me I was no longer welcome to service my vehicle there. They even canceled an existing service appointment that included parts I had already been waiting weeks for. On the surface, the facility is impressive: the sales area is modern and comfortable, there are small private rooms where you can take a call, and a kids' play area if you're waiting. However, the religious overtones throughout the dealership -- including free Bibles placed in the waiting area -- felt inappropriate and out of place for a business setting. I fully respect anyone's right to practice their faith, but I do not appreciate having it pushed at me while I wait for car service. The service department itself has been consistently disappointing. My service advisor was dismissive of the concerns I raised about my $70,000 electric Jeep. It was clear the team lacked knowledge and interest in understanding EVs; feedback I provided was poorly relayed to technicians, and the responses I received were inaccurate, passive-aggressive, and condescending. My vehicle was even returned to me dirtier than I dropped it off because they insisted on running it through their car wash, leaving water spots everywhere. Appointments typically take weeks to secure, not because they're highly sought after, but because staffing is thin -- a situation the dealership seems unwilling to solve by paying a fair wage. To be fair, the parts department was a bright spot: the individual I spoke with was knowledgeable, helpful, and took the time to explain everything thoroughly. But overall, the dealership's lack of professionalism, unwillingness to support EV owners, refusal to provide loaner vehicles, and complete disregard for customer service left me with zero trust in them. My experience here has been so negative that it's soured me not only on this dealership, but on Jeep and Stellantis as a whole.

We have been using Raisor for over 20 years. They are honest, dependable, and do a great job!…read moreI would always recommend Raisor. Doug and his Team are excellent!

went in to get a tire put on a rim for a vehicle stuck on the interstate and told me they were to…read morebusy to do a twenty or less job

I have an Audi Q5 that is constantly needing maintenance. I had become frustrated with the…read moreoverpriced repairs from the Audi dealerships. So the last time my car's warning light came on (which told me to turn the engine off) I had it towed to Keith's Kar Kare since I heard they specialize in foreign vehicles. He diagnosed and repaired my car within 24 hours, and for LESS than the price of an Audi dealer's diagnostic fee alone! I was very happy with the service: good, fast and cheap. I will be taking my cars there again.

Resolved my previous issue with Keith's Kar Kare. Keith explained they were extremely busy and…read morefinally getting caught up. Keith assured me that he would get started on my car repairs by the end of this week. I will do one last review when Keith completes the repairs.

From the moment we walked in we felt comfortable. Our salesman Silas Miller met us with a smile and…read morelistened to our particular situation and needs and worked very hard to put us in the right vehicle. Management was friendly and during the whole process we never felt pressured. In particular Jon Tharp their business manager who handled our financing and paperwork. I've never purchased a vehicle and had that part of it go so smoothly. He had everything in order, explained it thoroughly, especially the extended warranty options, and again with a smile and a no pressure approach. Thank you to Silas, Jon, and the rest of the Lighthouse family for making our buying experience so pleasant. I highly recommend this dealership!

I can't redeem to 5 stars after my initial experience(s) however, if the quality of service I had…read morereceived from the start had been congruent with the level of care received on the tail end, I would have certainly been happy to share that to begin with, instead of the negative. In fairness, as a follow up to my first review - I do absolutely care to share the 'good' too. As well, to maintain integrity and continue to only share honestly. I'm not sure if the treatment change resulted from me writing a public review, but, since then the 1st free oil change (after some back and forth) - was taken care of. The service department folks who took care of me and my car were wonderful. Specifically, Julie and Cole, the Service Advisor - who was extremely kind and genuinely seemed to care about my experience. Also after some back and forth, the windshield agreement has been satisfied. Again, thanks to Cole, whom I appreciated for stepping in to not only solve the issues, but treat me and my experience as something that mattered. The collision center took care of my windshield replacement, and did a great job. Riley assured it would be done same day and it was, promptly. My experience over there was also pleasant. Maybe all genuine, or just due to my first review, but in any case - I'm not looking to complain for the sake of it. The issues were ultimately all resolved, and for that I'm thankful.

Highly recommend! Easy to work with and had my truck in and out in no time. Great price and as a…read moreretired first responder they did not charge me for installation. Thanks Ryan, I really do appreciate doing business with you and for anyone looking for truck accessories give J&J a call.

Great customer service. I live about an hour away and called first. Upon my arrival, Kyle gave me…read morethe options and his opinion on the best bed liner. Made an appt for a few days later and the liner was expertly installed in well under and hour. Just plain nice guys, high recommendation for sure.

My family and I have been going to Bob Zook Autobody for years and we've used quite a few of their…read morevarious services from autobody work to mechanical work. They're always friendly and ready to get to work. Their mechanic, Jake, is top-notch. Their body work, whether just the daily nicks and bumps a car gets to accidents, is beautiful, and their detailing is top quality. I've never had a problem with them, except the one time recently I wanted to pay in cash and they said they'd take it, but weren't set up to make change, so I relinquished the extra $0.87 as a tip. Tips and tricks: pay with a debit card to avoid the credit card processing fee.

Very pleased with the repair work done on my 2010 Ford Flex. I'd picked up a recap tire thrown by a…read moresemi and cracked the front bumper. I've seen repairs that were obvious -- staples, glue, etc. Zook's replaced the bumper for much less than I thought possible. They also repaired the frost damaged lift gate and fixed a few nasty scrapes on the passenger side. Everything was done at our convenience, and done quickly. Just the best in town.

This place is amazing. Josh took care of me and he was awesome!!! I had been to two different shops…read morebefore coming here and each place before had tried to sell me on thousand dollar repairs on completely different things. Josh took my car for a drive and in five minutes he had figured out that it was a minor issue with tire alignment. And he didn't even charge me for the diagnosis. I cannot recommend this place enough, I was seriously starting to doubt that there were any honest mechanic shops left but this place restored my faith.

Very nice small town business. They were amazing to work with, competitive pricing, polite, and…read moreknowledgeable. Plenty of lap dogs so you do not have to share. Definitely plan to purchase from them again in the future.